Missing pop3 email sent folder at IOS13

Try these steps as few people already confirmed they could access Sent mailbox after doing it:

1. In Mail app on your iOS Device and using the affected POP account send yourself few emails (2-3 should be enough).
2. Go to the Inbox of your affected POP account and refresh the list of emails to get those new emails. If emails are not received, you very likely have an issue with SMTP server settings and needs to fix issue sending emails first.
3. Open one of received emails and tap on 'Trash' icon to delete it.
4. Open another email message, then tap and hold on 'Trash' icon and this time choose to 'Archive Message' from the menu.
5. Start new message; in the body of the new email message type in some random text, then tap 'Cancel' and choose 'Save Draft' from the menu.

If "Sent" folder is still missing, try to force quit the Mail app, then check again.

I, too, lost my Sent, Trash, and Draft folders. I learned accidentally, however, that if I did a search in email, sent emails turned up in the search results even though I have no visible Sent folder! So I knew the sent emails were there somewhere (my main email is an EarthLink pop3 account)

Trying every suggestion I could find online, at some point, I went to Settings>Passwords&Accounts>Accounts>Gmail. On the Gmail account page, I toggled OFF the Mail.

I then used the suggestion on this thread to send myself an email, then deleted it. Voila! The Trash and Draft folders magically reappeared. I then used another suggestion in this thread to send myself an email, delete it, go into the Trash folder, and move that email back to the Inbox folder. My Sent folder did not magically re-appear. At that point, I happened to go back to Settings>Passwords&Accounts>Accounts>Gmail, and this time on the Gmail account page, I toggled Mail back on.

when I went back to email right after that, the Sent folder magically appeared! Don’t know if moving mail from Trash to Inbox, or turning Gmail off and on, or the combination of doing both brought my Sent folder back, but I thought it might help someone else with this frustrating and serious problem.

Any luck if you try these steps:

1. In Mail app on your iOS Device and using the affected POP account send yourself few emails (2-3 should be enough).
2. Go to the Inbox of your affected POP account and refresh the list of emails to get those new emails. If emails are not received, you very likely have an issue with SMTP server settings and needs to fix issue sending emails first.
3. Open one of received emails and tap on 'Trash' icon to delete it.
4. Open another email message, then tap and hold on 'Trash' icon and this time choose to 'Archive Message' from the menu.
5. Start new message; in the body of the new email message type in some random text, then tap 'Cancel' and choose 'Save Draft' from the menu.

If "Sent" folder is still missing, try to force quit the Mail app, then check again.

Any luck if you try these steps:

1. In Mail app on your iOS Device and using the affected POP account send yourself few emails (2-3 should be enough).
2. Go to the Inbox of your affected POP account and refresh the list of emails to get those new emails. If emails are not received, you very likely have an issue with SMTP server settings and needs to fix issue sending emails first.
3. Open one of received emails and tap on 'Trash' icon to delete it.
4. Open another email message, then tap and hold on 'Trash' icon and this time choose to 'Archive Message' from the menu.
5. Start new message; in the body of the new email message type in some random text, then tap 'Cancel' and choose 'Save Draft' from the menu.

If "Sent" folder is still missing, try to force quit the Mail app, then check again.

It helps, but with a twist. Instead of choosing 'Archive Mesaage', I put it the 'Sent' folder and then the Sent folder appeared on my folder's list.

Hey, it worked for me too. I just deleted a spam email and the sent folder came back. It was empty except for the email I just sent though. Annoying!

None of these fixes worked for me, has Apple fixed this annoying POP e-mail sent folder missing problem with the new 13.4 update that came out today? I cannot get my sent folder to show up no matter how many times I try the steps outlined here, no matter how many times I delete and recreate the account. It is a Telus account in British Columbia Canada so it has to work somehow, worked under iOS 12

iW00 wrote:

1. Any luck if you try these steps...

Thanks but I already tried all that as I noted in my post. I just want to know if 13.4 fixes this problem? I am so sceptical of installing these updates from Apple because the last ten updates caused nothing but problems for me, they broke more than they "fixed". What an awful iOS version this version 13 is

I have the same problem. Also no trash folder which means I cannot undelete messages I deleted by mistake. I found a message that I deleted from my POP account in the 'All Bins' folder and tried to restore it. Not possible!! This is bad!!! Please fix this soon!

People ending here I suggest to read the older messages in this thread regarding the POP3 issues in IOS13 (and 13.1, 13.1.1 and 13.1.2).

Summary of the PO3 mail issue:

• Sent folder is initially missing.
• Waste bin is initially missing.
• Concepts folder is initially missing.
• After re-creating the POP3 account multiple times and / or sending and deleting e-mails, the Sent folder and Waste bin usually appear and work.
• The Concept folder may appear but does not work (after saving a draft e-mail, the e-mail disappears and the Concept folder stays empty).

Also be aware that Apple does not read this forum.

Everyone facing the issue please report it to Apple Support your self to make them aware of the extent of the problem.

The Contact Support button is at the top-right corner of this web page:

antonios77

User level:

Level 1

(14 points)

Oct 18, 2019 6:28 AM in response to streaming

I understand what you say but trying to save one email with photo to draft dosent resolve any issue and is not different than to just save a draft, with or without photo...............

Sorry to hear it didn't work for you, but it did for me, and hopefully for some others who see it as well. Good luck.

AmyRainbowGirl

User level:

Level 1

(4 points)

Oct 18, 2019 6:27 AM in response to streaming

I tried the thing with the photo, and it did work, but only until I close the email application and re-opened it, then it was gone again. The other huge issue as far as I’m concerned is the fact that I have lost very important drafts and cannot figure out a way to get them back, even though I have already deleted the email app and reinstalled it, and done everything suggested here. The only thing I haven’t done is actually call my pop3 email provider which is EarthLink and see if they have any ideas.

The sent, drafts & trash folders are local folders (on the phone only, not the server) with POP3, so once you uninstalled the email app or delete a specific POP3 account on the phone, you lose all local folder data, unlike IMAP.

AmyRainbowGirl

User level:

Level 1

(4 points)

Oct 18, 2019 6:48 AM in response to streaming

Ok but the original deleting of the saved email drafts happened when the update was installed, so that was the original cause. It was a couple of days before I tried deleting the email off the phone and reinstalling it. So, I’m not all that computer savvy but aren’t the drafts saved in the cloud?

All POP3 does is download emails from the server to the client (iPhone, PC, etc.), and send emails (emails actually sent, not ones saved locally as drafts).

All local folders are just that--local to the client only--and don't exist in the cloud. I don't believe there's any way to recover your lost drafts.

IMAP does sync folders with the server, so they exist on the server, and any clients.

Just happened to me. This is a very big problem - have INBOX but lost SENT, Drafts, and trash - very annoying

I have IOS 13.3 and still have the same problem. No Sent folder.