Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Draft and sent folders on POP email account

Since upgrading to iPADOS 13.1.2 draft emails do not appear in Drafts folder and Inbox folder has disappeared altogether. This only occurs on my “POP” account. Any solutions.

Posted on Oct 1, 2019 2:55 PM

Reply
Question marked as Best reply

Posted on Oct 3, 2019 10:49 AM

I have an Iphos XS and has the same problem. The draft emails even saved are disappearing while, same as the sent emails, however, they reach in the recipient. Really nasty problem if you are working with emails and iphone.

4 replies

Oct 2, 2019 7:57 AM in response to ron43

I also reported this problem being unable to save drafts .

Also, when I delete a message from a POP account it "disappears" and therefore cannot be retrieved from the 'Delete' box.

Resetting All Settings did not help.

I contacted Apple Support by phone today and was told the problem was not due to Apple's update and that I should contact my account's IT department. Strange that it worked before the upgrade to iPAD iOS13 and not after....


Draft and sent folders on POP email account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.