Missing pop3 email sent folder at IOS13

I have inbox drafts sent and bin. They all seem to work except the drafts folder remains empty even though a I try and save a draft. It is very very frustrating. I hope Apple read this forum from time to time and act on its contents as a matter of priority.

It doesn't make any sense. Why should a folder reappear with time? It must be something else.

Why sent mails go into the Sent All folder and disappear after closing and reopening the app? Why, if you send another mail, they all reappear in the Sent All folder and again disappear when you close and reopen the app?

This is total nonsense, so it might be that "wait" - as it is nonsense - could be the answer. But, sorry, I doubt it.

Just to be clear: I have the trash bin but not sent and draft are not saved into the draft folder (which appears when you write an email and disappear when you have sent it)

Yes I did it at least 20 times.

When I send the email, an empty draft folder appears. No sent folder. After closing and reopening the app, the draft folder is gone and no sent folder is there.

Just before anyone asks: I have deleted and recreated the account twice. No improvments.

Sorry. 13.1 doesn't do the job on iPhone 11ProMax. Just the inbox shows, except for gmail, where all the folders are there, as they were in iOS 13.0. I tried shutting down and restarting the phone, but no luck.

Interesting, there is no response from Apple.

I have encountered the same issue. With 13, I only saw my Inbox folder with emails that were unread or flagged dated back to 8/23. I created an email, saved it as Draft then deleted and Draft folder remained.

I downloaded 13.1 about an hour ago and I now see the Trash folder, which contains emails back to 8/23.

I’m still waiting on the Sent folder.

I talked to Apple Support today and support said they only have 2 tickets logged. Please contact Apple and have a ticket opened.

Apple does not read this community posts.

I have reported and discussed the issue with Apple support.

It seems the issue is already logged in their system, like suggested by cin_city I still recommend everyone to report the issue individual to Apple support to make them aware of the number of people facing the problem.

Mysteriously as I read through all these posts, I was playing with the settings in the Pop3 account and just opening and closing the mail account settings. I went back to mail and poof, there was the Sent and Trash folders. Crazy, this should never have happened with 13.0, and even after I installed 13.1, it still was not right. Now it is. Weird huh?

Incredible but true.

I have two pop3 accounts.

One is working now. The other is not.

What I did is just keep on recreating the first account. Doing the same with the second is not working.

Crazy.

PS: I just write in order to help people in my situation out there, not to stalk :-)

I managed to do it on the second account. And believe it or not it all has to do with smtp server.

I kept on changing the smtp server until it worked. Don't know why, but it worked.

I only have at least 8 or 9 smtp servers now...

I still suggest everyone to report the issue to Apple, to make them aware it involves many people.

And guess what: after fiddling with the POP3 SMTP settings, toggling the "All sent" folder on and off in the mail settings and sending a few more test e-mails, finally the Sent folder appeared for my POP3 account, including older mails I did send days ago. Now I am curious if the folder stays visible.

Next would be someone to find out if there is one persistent way that works for everyone to make the Sent folder appear.

I work for a web hosting provider on the customer support desk and am aware of at least 2 instances of this. Both upgraded to iOS 13.

I appreciate the 2 our of thousands of customer is not many, but the scenario explained by the 2 clients was almost identical.

Can anyone advise of a place to submit this bug report to? Or is it a case of just calling them?

The only way I can get a sent folder is to also add an outlook email account that I rarely use, then disable it, and only then do I get a sent folder for my Primary pop3 email account. Seems like a ridiculous solution but that’s all I’ve got so far. 

It seems there is no proven straightforward way to get the Sent folder back, various posts here describe various ways others used to manage to get the Sent folder back.

The Concepts folder does appear at times, but I do not manage to see saved - draft e-mails.

Apple support has done a remote session to my phone to fault find the issue and has uploaded log files from my phone.

As far as I understood it is by now a registered issue.

I still recommend to contact Apple support yourself to make them aware of the extend of the issue.

Note: IOS 13.1.1 did not solve this mail issue.

I just installed 13.1.1 on an Iphone7 and have this problem with my comcast email account. No sent folder, and can't seem to save/recover drafts.

I just logged onto my comcast(xfinity) email account via their web page interface, and it appears my "sent" folder is empty(???) Did 13.1.1 wipe them off of the server?

My yahoo and gmail email accounts are fine.

I have submitted this as a bug to apple.

My pop3 account is almost functional.

I have inbox, sent, trash, & draft folders, but like most people, anything I save as a draft disappears into the ether. I would think it would at least make it to the “all drafts” folder since all my sent or deleted emails were going to their respective “all” folders pre-13.1.1.

I have also noticed something odd that Im not sure anyone else has experienced: I’m out of town & if I use my hotel’s wifi I get a message that I have wrong pop settings or password etc & stop receiving mail until I sign into gmail via browser (but no emails from gmail re: security of my account; just notice at bottom of inbox re problem with pop settings despite fact I hadn’t changed them). The majority of the time this happened was over night & its not a system that you have to sign into regularly so I’m not losing the wifi connection...only my patience! I turned off wifi 2 days ago & no problems since, so crisis averted but problem most definitely not solved.

Not sure about this weird wifi issue since

I haven’t seen anyone else mention it, but will definitely be contacting apple re: drafts when I get home.