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Level 1

41 points

Unable to rearrange app icons in ios 13

After upgrading to iOS 13 and trying to rearrange app icons this is what happens: I long press the app icon and select "Rearrange Apps" from the context menu. Apps show the "x" mark and start wiggle. I try to move/rearrange an icon and after a 1-2 second delay the icon moves but then freezes on the screen without the "x" mark although all other icons wiggle. The specific app icon is no longer movable and the sliding of the screen left to right becomes sluggish. After a while, and without me being able to do anything useful the "x" marks disappear, the wiggling stops and the app icon that I intended to move stays where it was initially. Looks like a MAJOR bug in iOS.

iPhone 8 Plus

Posted on Sep 20, 2019 4:45 AM

Best reply

PaulTJ

Level 1

18 points

Posted on Sep 21, 2019 3:56 AM

SOLVED - I was having the exact same problem. I had the Zoom function enabled with the three finger double tap active in accessibility settings which was the cause of this problem. Once I disabled this in settings moving the icons around was back to normal for me - what a relief! Hope this helps others who have same issues - check your zoom settings!!

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Similar questions

250 replies

Dec 25, 2019 8:07 PM in response to DaliGR

Turning off zoom didn’t work for me.

Jan 20, 2020 7:39 PM in response to DaliGR

Totally unable to move apps from one screen to bar at bottom of screen. App will not remain in new place. Just deleted to thing......sooooooo, frustrating for Apple to keep messing things up!

Jan 20, 2020 7:45 PM in response to cvsjr2419

Try updating. It’s been resolved. HTH

Jan 20, 2020 7:48 PM in response to fischerdf

I check for updates every day in the hope that it has been fixed but Apple says my phone is up to date.

I'm on IOS 13.3.

Dogcow-Moof

Level 8

36,251 points

Jan 21, 2020 5:51 PM in response to PepperFox2000

I can do this all day long, so I'm not sure what's different with your configuration.

Jan 21, 2020 8:07 PM in response to Francheska_S

You can turn zoom back on once you have moved the icon. You only need to turn it off when you want to move the icon. Upgrade the iOS to resolve this completely.

Jan 22, 2020 4:23 AM in response to fischerdf

Thank you!! I didn’t know that. I have the latest update so it should be corrected. If it isn’t, then Ill post in this forum. Have a great day and thanks again :)

Jan 26, 2020 7:48 PM in response to PaulTJ

Omg thank you so much!!!

gsmill61

Level 1

4 points

Feb 8, 2020 3:50 PM in response to Francheska_S

Updated to 13.3 and still no fix from Apple. Thankfully, temporarily disabling zoom in settings does the trick.

suzycb

Level 1

12 points

Feb 11, 2020 8:21 PM in response to gsmill61

able to do it. Thanks for all the replies. Was not intuitive with the initial update but figured it. Thanks!

Unable to rearrange app icons in ios 13