iOS 13 and Outlook Tasks

I use icloud add-in on Outlook 365 to sync my reminders and tasks. With the iOS13 reminder update, they are no longer accessible on Outlook. I've tried updating the icloud app on windows, but it doesn't appear to help.

iPhone 6s

Posted on Sep 20, 2019 5:27 AM

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Posted on Jan 20, 2020 7:31 AM

I still have Outlook 2010 and therefor no outlookßcom-account. But everybody can get one.

So I opened an outlook.com-account, added it to iPad, iPhone and Outlook on my Windows-PC. Downloaded Microsoft To Do on my Apple-devices.

To Do syncs nicely with Reminders (!) and Outlook Tasks on PC. So I can work with Reminders as before and put To Do on the last screen on the Apple devices, just because it is necessary.

With the outlook.com-account there was a new Calendar called outlook.com. You can see it in Calendar on the Apple-devices and in Outlook on the PC. Same with Contacts.

So I copied contacts and calendar-entries into this calendar and ... Heureka!


For my part, I am happy again. Everything works like before and no iCloud needed anymore.


The Outlook-app for iOS is good, but I am used to the generic ones from Apple, so I will not switch at the moment. But I am satisfied that there is a really good alternative in case we will need it in the future.


Thanks again. Without your post I had never been encouraged enough to try this changes.

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Jan 20, 2020 7:31 AM in response to mtbdude

I still have Outlook 2010 and therefor no outlookßcom-account. But everybody can get one.

So I opened an outlook.com-account, added it to iPad, iPhone and Outlook on my Windows-PC. Downloaded Microsoft To Do on my Apple-devices.

To Do syncs nicely with Reminders (!) and Outlook Tasks on PC. So I can work with Reminders as before and put To Do on the last screen on the Apple devices, just because it is necessary.

With the outlook.com-account there was a new Calendar called outlook.com. You can see it in Calendar on the Apple-devices and in Outlook on the PC. Same with Contacts.

So I copied contacts and calendar-entries into this calendar and ... Heureka!


For my part, I am happy again. Everything works like before and no iCloud needed anymore.


The Outlook-app for iOS is good, but I am used to the generic ones from Apple, so I will not switch at the moment. But I am satisfied that there is a really good alternative in case we will need it in the future.


Thanks again. Without your post I had never been encouraged enough to try this changes.

Oct 8, 2019 6:59 AM in response to mitchtaylor

I started using Microsoft To Do and I am very happy with the app (stopped using Reminders). It is syncing with Outlook much better than iCloud ever did.

Reminders does not have an export function, but I found that by using an iPad with split screen I can drag the tasks from Reminders to MS To Do and save some time in the migration process.

You need to have a Microsoft account with the MS Exchange sync. function to Outlook.

Sep 23, 2019 1:49 PM in response to mitchtaylor

What an INCONVENIENCE! I rely on my Tasks in Outlook to sync with iCloud.. and this replacement of "Tasks" with "Reminders" really causes a huge problem for me. I did find this link in my "Reminders" section where Tasks used to be (now all gone), and it has this link: https://support.apple.com/en-us/HT210220. At the bottom of it, it says: "You can't see iCloud reminders in the iCloud for Windows app."


People won't naturally buy a new Apple computer to fix this, I think I will look for another solution because I'm not ready to buy an Apple computer, though I have an iPhone, an Ipad, but the software I need does not come in OS.


Apple.. Please do something..

Oct 8, 2019 3:57 AM in response to FloydJodi

I do not know if you can export the reminders from iCloud's website. But here is what I did. For many years I have used an add in for my Outlook calendar called gsyncit. It allows me to sync my Outlook Calendar to my gmail calendar. By choosing the gmail calendar on my iPhone, my outlook calendar and any changes I make to it show up in the iPhone calendar app.

I experimented with using gsyncit to transfer my Outlook tasks to Google tasks but it does not allow for appearing in the Reminders App. However, you can install the Google tasks app on your iPhone. If you set up gsyncit to sync your Outlook tasks to Google tasks and you install the Google task app to your iPhone, your reminders will be both on your Outlook and in the Google tasks app. Then you use the Google task app instead of Reminders.

It is only a work around because you still have to manually imput your reminders from iCloud into Outlook tasks so it will sync with Google tasks.

Dec 18, 2019 8:35 AM in response to Robert_Wright

Robert_Wright wrote:

Apple: Can you confirm this is true? If so, please specify the steps necessary to activate the syncing process again.


This is a user-to-user forum. Apple isn't going to confirm anything here.


I'm a user. My Outlook tasks are syncing to my iPhone again. I didn't have to do anything. But, try deleting your Outlook account in Settings>Passwords & Accounts and adding it back.

Dec 18, 2019 9:03 AM in response to IdrisSeabright

I'm also a user and confirm this works in perfectly in Outlook in O365 for Outlook tasks - but do make sure that you switch on "Reminders" in Settings>Passwords & Accounts under your Outlook Account.


However, somewhat bizarley it doesn't work in iCloud inO365 - so those will not get copied back to your PC in O365 - and the iCloud task folder in 0365 will have a hazard warning sign next to it....!!!


Best solution then is to do everthing in O365 Outlook tasks and ignore iCloud! (nearly there Apple!)

Jan 16, 2020 10:49 AM in response to petra229

Still no reminders for Outlook. So I am now using the Microsoft To Do app on my iPhone, which syncs with Outlook 365 just fine.


Copying contacts from iCloud to Outlook periodically, but would like to get that out of iCloud world completely. Same with calendar.


Have to assume now that Apple will abruptly and without warning make everything MSFT-related unavailable. Caveat emptor indeed!

Jan 22, 2020 4:23 AM in response to LACAllen

Interesting viewpoint - Microsoft does work with IOS! It's IOS that doesn't work with Microsoft - despite the fact that Apple have an App that used to sync Reminders with To-Dos as well as Notes in earlier releases of IOS. It's called iCloud - but it doesn't work as it used to hence these posts! It was Apple (not Microsoft) that rolled out a new version of IOS without checking that it still integrated - and the then iCloud software still stated it does (hence the outcry). Apple's response to rectify this (iCloud App (10.9.1)) seems to be simply by no longer mentioning that is syncs Reminders with Outlook - yet it's still clearly not property updated software as it returns the same error in Outlook Reminders since IOS 13 was introduced - which is very poor programming.


Apple sadly works brilliantly in the world of Apple, but increasingly less so with the world outside which for many users is making Apple much less user friendly.


Thankfully with Microsoft you can get your Outlook To-Dos to work IOS reminders - but only under the Outlook view - you can also get your Outlook To-Dos to appear in IOS using the Microsoft To Do App. What you cannot do is to get Reminders in IOS to sync with any thing else... ...unless it's Apple.

Sep 27, 2019 8:05 AM in response to mitchtaylor

I completely agree. Apple, in my opinion, you need to fix this. Don't ask me to stop doing something that has worked for me for years, because you took away a simple syncing function. I'm going to assume you must have known or should have know about this when you developed IOS 13. Thank goodness calendar and contacts still sync, but please fix this task/reminder issue right away.

Oct 1, 2019 2:34 AM in response to mtbdude

Apple is still working on the problem. I was on the phone with them last night for over an hour (they called me). The good news is that I do feel like they are working on it. The bad news is that I question how high on the priority list it is for their "engineers." Not sure what the issues are but it sure is annoying. This seems like it should run so seamless and be so easy given what all our phones do today. In my opinion Apple is loosing their focus on what the device is and should be (communication) vs. having a bunch of bells and whistles.

Oct 1, 2019 6:42 AM in response to mitchtaylor

This is certainly a little remiss of Apple; certainly, their iCloud software for Windows (v 7.13 or 10.6.1.26) still refer to tasks not

reminders – so I hope this is not going the same way as Notes when that was dropped from Outlook integration a few years ago. 


I suspect there are rather more Outlook users than there are Apple mail users and not just in the business world either, so

it would be a pitiful commission by Apple if they ignore this integration issue as it’s seriously aggravating! Indeed,  Apple probably ought to look at bring back Notes integration for Outlook…


... come along Apple!

Nov 4, 2019 9:02 AM in response to mitchtaylor

Apple just update iCloud for Windows. I was hopeful the Outlook Tasks and iOS Reminders sync issue would be resolved. It is NOT! I noticed something interesting however when I signed out of iCloud for Windows and signed back in. Outlook Tasks data appears to go to the Cloud. The data must still be somewhere; just not in Reminders. Anybody else have thoughts on this?


What I don’t understand is from a programming perspective this cannot be difficult to resolve. Therefore Apple programmers must personally lack the resolve. Why?

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iOS 13 and Outlook Tasks

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