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iOS 13 and Outlook Tasks

I use icloud add-in on Outlook 365 to sync my reminders and tasks. With the iOS13 reminder update, they are no longer accessible on Outlook. I've tried updating the icloud app on windows, but it doesn't appear to help.

iPhone 6s

Posted on Sep 20, 2019 5:27 AM

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Posted on Sep 23, 2019 1:49 PM

What an INCONVENIENCE! I rely on my Tasks in Outlook to sync with iCloud.. and this replacement of "Tasks" with "Reminders" really causes a huge problem for me. I did find this link in my "Reminders" section where Tasks used to be (now all gone), and it has this link: https://support.apple.com/en-us/HT210220. At the bottom of it, it says: "You can't see iCloud reminders in the iCloud for Windows app."


People won't naturally buy a new Apple computer to fix this, I think I will look for another solution because I'm not ready to buy an Apple computer, though I have an iPhone, an Ipad, but the software I need does not come in OS.


Apple.. Please do something..

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71 replies

Dec 19, 2019 1:05 AM in response to Bumbrlik

Win 10, Outlook 2010, latest iCloud for Windows:


No success either - the tasks are in a folder called "Aufgaben - iCloud", but only on my PC, not on iPhone/iPad, not in iCloud.com ... Aufgaben = Tasks.


(and really a lot of trouble BTW, tasks are twice and thrice, some missing; calender entries twice or missing, contacts duplicates, no one missing ... thanks to God, i had really good backups on my PC of Outlook. So my advice to everybody, who likes to try the solution: Backups, backups, backups ... and not only the usual "outlook.pst", but Tasks für themselves and Calender for itself. I backupped them via export to Excel.)

Dec 22, 2019 12:12 PM in response to mitchtaylor

Having an entire part of an application (tasks) in Outlook unknowingly DELETED, I would say, is a SEVERE problem and needs to be fixed by Apple along with an apology! I have been using this for years and it has sync'd seamlessly with my iPhone until this release of iOS - the data is now gone on Outlook. I think Apple has a duty to create a fix to the Outlook interface immediately.

Jan 16, 2020 10:49 AM in response to petra229

Still no reminders for Outlook. So I am now using the Microsoft To Do app on my iPhone, which syncs with Outlook 365 just fine.


Copying contacts from iCloud to Outlook periodically, but would like to get that out of iCloud world completely. Same with calendar.


Have to assume now that Apple will abruptly and without warning make everything MSFT-related unavailable. Caveat emptor indeed!

Jan 19, 2020 4:25 PM in response to Seekon

providing a solution for this problem that they created...

How do you figure this? They updated their OS.


If Microsoft wants their app to be compatible with an iOS update, it's on them to make that happen. The reality is, there are dozens of permutations for Exchange/Outlook/Tasks/Reminders etc.


If you read, iOS 13.3 solved this issue for some users.


How can Apple be expected to make their OS remain compatible with a 3rd party app with every update?

Jan 20, 2020 7:31 AM in response to mtbdude

I still have Outlook 2010 and therefor no outlookßcom-account. But everybody can get one.

So I opened an outlook.com-account, added it to iPad, iPhone and Outlook on my Windows-PC. Downloaded Microsoft To Do on my Apple-devices.

To Do syncs nicely with Reminders (!) and Outlook Tasks on PC. So I can work with Reminders as before and put To Do on the last screen on the Apple devices, just because it is necessary.

With the outlook.com-account there was a new Calendar called outlook.com. You can see it in Calendar on the Apple-devices and in Outlook on the PC. Same with Contacts.

So I copied contacts and calendar-entries into this calendar and ... Heureka!


For my part, I am happy again. Everything works like before and no iCloud needed anymore.


The Outlook-app for iOS is good, but I am used to the generic ones from Apple, so I will not switch at the moment. But I am satisfied that there is a really good alternative in case we will need it in the future.


Thanks again. Without your post I had never been encouraged enough to try this changes.

Jan 21, 2020 2:01 PM in response to petra229

I've downloaded the MS To Do app to my iphone and put it on the last screen. However, I'm using Outlook 2016 and it does not seem to work. No syncing is happening between the MS app on my iphone and Outlook 2016 on my PC. Should I assume correctly that your work around will only work with an Outlook.com account?


Jan 22, 2020 4:23 AM in response to LACAllen

Interesting viewpoint - Microsoft does work with IOS! It's IOS that doesn't work with Microsoft - despite the fact that Apple have an App that used to sync Reminders with To-Dos as well as Notes in earlier releases of IOS. It's called iCloud - but it doesn't work as it used to hence these posts! It was Apple (not Microsoft) that rolled out a new version of IOS without checking that it still integrated - and the then iCloud software still stated it does (hence the outcry). Apple's response to rectify this (iCloud App (10.9.1)) seems to be simply by no longer mentioning that is syncs Reminders with Outlook - yet it's still clearly not property updated software as it returns the same error in Outlook Reminders since IOS 13 was introduced - which is very poor programming.


Apple sadly works brilliantly in the world of Apple, but increasingly less so with the world outside which for many users is making Apple much less user friendly.


Thankfully with Microsoft you can get your Outlook To-Dos to work IOS reminders - but only under the Outlook view - you can also get your Outlook To-Dos to appear in IOS using the Microsoft To Do App. What you cannot do is to get Reminders in IOS to sync with any thing else... ...unless it's Apple.

Jan 22, 2020 5:42 AM in response to Heliman4

Interesting that Apple is playing the blame game! I have been trying to use Reminders on my Windows PC from iCloud within an internet browser, (I tried Chrome, Edge and Internet Explorer), but it does not have full functionality. (Cannot set reminders, etc.). Now, if it is a Microsoft problem, then Reminders on iCloud from within Safari on an Apple product should work perfect. I tried it on my iPhone now, and it does not! So, there is a problem with the Apple product. Don't blame Microsoft.

iOS 13 and Outlook Tasks

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