Playlist Art on iPhone after IOS 13

Hello,


Is anyone else encountering the issue of playlist art not showing the correct album art on the iPhone after updating to IOS 13? Yesterday, I updated my old iPhone X to the new IOS and it messed up the album art on my playlists on my iPhone. I just purchased the iPhone 11 Pro today and I was hoping would the issue wouldn’t be there but it still persists. In fact, it seems to randomly select a covert art for a playlist each time I open the music app. However, when I click on the actually playlist the correct album art is there. I know this is minor issue for some, but it is annoying the crap out of me right now lol.


I’m old school in that I manage all of my music via iTunes on windows and I don’t use the cloud at all. I just prefer to do it this way because I have a ton of music that I imported years ago via CD from back in my high school days. Anyone encountering this issue currently? I’ve tried re-syncing all of the music on my phone several times, uninstalling iTunes on my pc and reinstalling it, and cleaning the cache. I’ve had this happen in the past but can’t remember what I did to fix it. The album art is correct on my pc, and correct once I select a playlist on my phone. It’s just wrong when I’m looking at all of my playlists on my phone.


Best,

iPhone X

Posted on Sep 20, 2019 8:04 PM

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Question marked as Top-ranking reply

Posted on Jan 28, 2020 1:44 PM

Looks like the 13.3.1 update has finally fixed this issue! I just updated my iPhone X and all the playlist cover art is back to normal.


To anyone else having this issue, do the update and fingers crossed it will be resolved for you.

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382 replies

Jan 31, 2020 7:58 PM in response to jlj90

I have an iPhone 6s. I was having the same problem with scrambled playlist art for the past 6 months, since iOS 13 at the end of September 2019..... until NOW. I have just downloaded iOS 13.3.1 and my playlist art is FINALLY back to normal and no longer scrambling each time I play a new song in my library. Better late than never! Whew! I hope my act of sharing this good news will give others enough hope to download iOS 13.3.1.

Jun 5, 2020 8:06 AM in response to jlj90

Apple has not released any iOS version fixing this issue.

I found a workaround by doing the following:

1- I downloaded and installed on my iPhone a third-party music player. I chose VOX, free version.

2- I imported/rebuilt (don't remember exactly) the Music Playlist inside VOX. (In French, it's "Collections" - I don't know the English corresponding word on the iPhone application.)

3- After doing so, I don't recall exactly how long and what I did, but after closing and reopening Music, all Playlists were displaying the proper album cover(s).

-JJ C.- France


[Personal Information Edited by Moderator]


Jul 8, 2020 8:11 PM in response to jlj90

Upgraded from an iPhone 6 (yeah, I know: insert the :eyeroll: emoji) to an iPhone SE (2020) yesterday and everything was fine for exactly one day. Then earlier today when I synced it after having added new music to my iTunes library, most of the albums ended up displaying the wrong artwork (Ice Cube's "AmeriKKKa's Most Wanted" would show the art for "Please" by Pet Shop Boys, etc.). Deleting the 'Cache' folder (Music > iTunes > Album Artwork>Cache) completely solved the issue for me personally.

Jan 9, 2020 1:10 PM in response to Kidtiglow

That was the first thing I tried when it happened, and then I tried it many, many more times.


Doing a hard refresh may correct some of the cover art but once you start using the music app again they go straight back to randomizing themselves.


Word is that the issue is fixed in the 13.3.1 beta so hopefully once it is fully released this issue will be no more.

Jan 20, 2020 8:04 PM in response to jlj90

I have same problem. now on version 13.3 and still not fixed. contacted apple and they even took control of my phone and could see the problem for themselves. they said it would be reported to there tech team and that I should wait for an update that would hopefully fix it. well that was one iTunes update and one ios 13 update ago and problem persist. very frustrating. I do use iTunes for windows and they assured me that didn't matter. curious if anyone else is still having the same problem.

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Playlist Art on iPhone after IOS 13

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