Playlist Art on iPhone after IOS 13

Hello,


Is anyone else encountering the issue of playlist art not showing the correct album art on the iPhone after updating to IOS 13? Yesterday, I updated my old iPhone X to the new IOS and it messed up the album art on my playlists on my iPhone. I just purchased the iPhone 11 Pro today and I was hoping would the issue wouldn’t be there but it still persists. In fact, it seems to randomly select a covert art for a playlist each time I open the music app. However, when I click on the actually playlist the correct album art is there. I know this is minor issue for some, but it is annoying the crap out of me right now lol.


I’m old school in that I manage all of my music via iTunes on windows and I don’t use the cloud at all. I just prefer to do it this way because I have a ton of music that I imported years ago via CD from back in my high school days. Anyone encountering this issue currently? I’ve tried re-syncing all of the music on my phone several times, uninstalling iTunes on my pc and reinstalling it, and cleaning the cache. I’ve had this happen in the past but can’t remember what I did to fix it. The album art is correct on my pc, and correct once I select a playlist on my phone. It’s just wrong when I’m looking at all of my playlists on my phone.


Best,

iPhone X

Posted on Sep 20, 2019 8:04 PM

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Question marked as Top-ranking reply

Posted on Nov 4, 2019 8:05 PM

My playlist art, once I moved to iOS13.1 and later to 13.2 were scrambled and incorrect. I finally solved this by adding the artwork that I wanted for the playlist in iTunes and then re-syncing the phone.


Step-by-step

1) In iTunes, choose Music to see all your playlists on the left side.

2) Select the playlist that has the wrong cover on your phone so that the playlist and songs appear in the right pane.

3) Double-click the album art on the top of that list (yes it works) and a popup window will allow you to select an image. Just select an image that you want. I used a 500x500 pixel jpg or png image that I copied from one of the songs in the playlist.

4) Do this for all the playlists that you have.

5) Sync your phone


This worked for me - after trying unsuccessfully to solve by

1) changing all the artwork on each song,

2) deleting all music and re-synching,

3) deleting the Album Art cache and rebuilding.

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382 replies

Nov 29, 2019 4:20 PM in response to henrique28

Thanks to all who mentioned CS Music. Just downloaded it and am happy to see my playlist artwork previews correct again. For $2.99, well worth it.


I'm still disgusted Apple's own software does not work on its own hardware. It's months later — and no fix. Ridiculous. Apple's reliability and devotion to their customers used to be their edge up on the competition. Now they're just another player collecting money...

Dec 20, 2019 6:45 AM in response to rlegault

I've been having this issue as well since updating the iPhone software. My iTunes library is on both a computer as well as my iPhone. I deleted everything on the iPhone, and then re-synced from the PC and all the artwork refreshed itself correctly. Yeah I'm probably old-school with still having a computer but for this I was grateful to be able to fix the problem. It's most annoying to be driving down the road listening to Ed Sheeran and see artwork from Carly Simon on the car radio screen.

Dec 21, 2019 6:55 AM in response to jlj90

It appears as though this issue might finally be resolved. I updated my iPad to 13.3.1 beta 1, and all of the playlist artwork is correct. It might be worthwhile for someone else to independently verify this.


If it is resolved with an IOS update, lets hope that it stays fixed in the official13.3.1 release.

Oct 23, 2019 12:44 PM in response to bpow77

OK gang, let's look at it this way: iTunes is going away with the next IOS (probably November, 2019). So I don't think the album art issue is going to be resolved. What I did: I decided to go with VOX app. There are others you can check out with this website. (https://www.digitaltrends.com/computing/best-itunes-alternatives-for-mac/#bestoverall). I am testing VOX right now. It took me less than 5 minutes to download VOX, have it access my iTunes library -- with playlists. I'm sold. Next, I will subscribe (though it is not necessary) to VOX. Meanwhile: ALL MY ALBUM ART IS CORRECT!!!!

Oct 24, 2019 9:43 AM in response to jlj90

My scenario:


- macOS 10.14.6 (Mojave) iMac Late 2015

- iTunes 12.9.5.5

- iOS 13.1.3 iPhone 11 Pro Max

- iTunes configured to sync `Entire music library`

- Many songs were displaying album covers of other songs

- Album and artist covers were displayed correctly



My suspicion is that a database cache is used to speed displaying album covers

or similar behaviour and that became corrupt at some stage during my iPhone

upgrade or subsequent syncing with iTunes.


The correct album covers were still embedded in each song file on my iMac, so

assuming the bug that causes the corruption is fixed in or before iOS 13.1.3,

forcing a re-sync of the entire music collection should rebuild the cache.

Hopefully this works for everyone else and I wasn't just lucky.


The following actions fixed it for me:


Note that creating and syncing a temporary playlist is probably unnecessary,

but is the actual sequence I performed, so I've included it just in case it

matters. It's also a quick way to check that the fix is going to work before

re-syncing the entire collection.


I recommend performing backups of both the iTunes host machine and the iPhone beforehand


1. Create a temporary playlist with one example song with incorrect album

cover for testing purposes


2. Select the iPhone in iTunes


3. Click on `Music` in the sidebar


4. Select option to sync `Selected playlists, artists, albums and genres`


5. Select only the temporary playlist created in step 1


6. Click `Apply` to sync the changes


7. All previously synced music is removed from the iPhone, leaving only the

single song in the temporary playlist, which still displays the song with

the wrong album cover


8. Deselect the temporary playlist in iTunes


9. Select another playlist that does not include the song in the temporary

playlist


10. Click `Apply` to sync the changes


11. The newly synced playlist should be showing the correct album covers


12. In iTunes, select the option to sync `Entire music library`


13. Click `Apply` to re-sync the remaining songs to the iPhone


Dec 6, 2019 12:29 PM in response to LouScian

CS Music actually works with the Apple Music app — it is not a stand-alone app. It reads the Music library and correctly displays the art. If you play a song in CS Music and then open the Music app, you'll see the song is being played there as well. For me, CS Music's only function is to correctly display artwork. Considering this is a 2.5MB download, it's clear that Apple's reluctance to fix the problem is sheer laziness — or complete disinterest...

Dec 18, 2019 5:32 PM in response to Yiaars

I gave up wasting hours and hours of my life trying to figure this out - life is too short - and downloaded “CS Music Player” on my phone and iPad. I think someone else on this thread or another commented on getting it, so I followed suit. It costs a dollar or two but well worth it. Everything actually works and my mind doesn’t bend into a pretzel anymore when trying to select my music. I agree that it’s completely unethical that Apple isn’t addressing this issue while they’re simultaneously pushing a paid music subscription on us. Shame on Apple.

Dec 20, 2019 11:15 AM in response to lba55

No it did not work. Playlist album art still all mixed up but Apple said “it’s a known issue that they are working on”. At least now we know there is no fix right now. Maybe next update? I’m thinking if we all contact Apple support they may escalate the fix. If no one complains that may think we don’t care and leave it? Idk just a thought.

no fix for now.

Jun 5, 2020 8:06 AM in response to jlj90

Apple has not released any iOS version fixing this issue.

I found a workaround by doing the following:

1- I downloaded and installed on my iPhone a third-party music player. I chose VOX, free version.

2- I imported/rebuilt (don't remember exactly) the Music Playlist inside VOX. (In French, it's "Collections" - I don't know the English corresponding word on the iPhone application.)

3- After doing so, I don't recall exactly how long and what I did, but after closing and reopening Music, all Playlists were displaying the proper album cover(s).

-JJ C.- France


[Personal Information Edited by Moderator]


Jul 8, 2020 8:11 PM in response to jlj90

Upgraded from an iPhone 6 (yeah, I know: insert the :eyeroll: emoji) to an iPhone SE (2020) yesterday and everything was fine for exactly one day. Then earlier today when I synced it after having added new music to my iTunes library, most of the albums ended up displaying the wrong artwork (Ice Cube's "AmeriKKKa's Most Wanted" would show the art for "Please" by Pet Shop Boys, etc.). Deleting the 'Cache' folder (Music > iTunes > Album Artwork>Cache) completely solved the issue for me personally.

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Playlist Art on iPhone after IOS 13

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