Playlist Art on iPhone after IOS 13

@DeadGlory @Jean27x

Can you let us know how it goes after the next iOS update (after 13.1) please?

My playlists are backed up, so it's no big deal for me to delete all my music and re-sync.

However, if Apple doesn't fix the problem at their end, I'm worried the next iOS update will just mess up the Playlists' art again.

I talked to support on the phone about this issue since my phone is a new 11 and they said I was the FIRST person to mention this issue! Everyone my age I know with an iPhone uses iTunes like me and our own music. We ALL have the same issue. One friend got the 11 also and called support. “Never heard of that before “ is what he got. They are training a lot of new techs right now. I’ve called three times, have a support ticket # with no solution. I get many excuses about my pc, internet speed and RAM. No usable answers. I feel scammed by them for not buying into Apple music like they want us too.

I'm running 13.1.4(beta) and they still havent fixed this issue. i have tried everything, also upgraded from the X to the 11pro, and re-installed beta IOS and still nothing. Not being able to select a playlist at a glance is quite annoying!!! COME ON APPLE!

Useless to do anything. I did a lot of things. I talked with apple and they are dumb like a stone. No answers to the problem, though there are a lot of people experiencing the same.

We will have to wait.

In the meantime reclamations should go on.

they lyed to you. To me they told the same story.

As apple is not any more clever, so aren^'t the support people.

We will have to wait.

If other firms would be better I would go off. But so ... we are kind of prisoners.

Yes, I’ve exactly the same issue.

i thought maybe there would be a fix with either 13.1.1 or 13.1.2 but just updated and the issue still persists.

As you say, it’s a minor issue but really annoying.

Apple - Please Fix This !

I have gone through the same issue, not happy about, the way I filter my music is adding new playlist into my iTunes, then filtering by recent so I know what is new in my iPhone, and even that is all gone ...

Hi all,

I have exactly the same artwork issue, with the wrong artwork appearing across playlists, albums, recently added.

I spend about 2 hours on the phone to Apple Support last Tuesday 24 September. I was asked to screen record what was appearing on my iPhone and then my iTunes, which is on my mac and send to Apple to view.

I was told an engineer would be assigned to look into this and to await a response.

I have not heard anything and did install the iOS patch update today and tried to update my iTunes and phone again, but the issue is still happening.

I have emailed Apple for an update and will happily share anything I get back on this forum.

It is very annoying as I have a lot of music files and use my phone all the time, but now it is very difficult and time consuming to find tracks, playlists or albums.

Come on Apple, this isn't great for your consumers or brand loyalty.

I'm thinking whether I want to move to another provider right now if this isn't fixed soon.

Ian

Either way, *******, that issue has nothing to do with the issue we’re talking about in this thread. Kindly take your **** attitude out of here then will you?

clearly you didn’t have other copies of the music on your phone, which is ridiculous in its own right, as you have to have the original files to sync them to your device. So it’s your fault for deleting originals and expecting never to need them again. We’re talking about mixed up playlist artwork, not your poor data management.

your attitude stinks man. The poor guy lost his music and all you can do is bash him?

Truth is Apple is NOT what it used to be since Jobs left the planet.... and yes I am famous so be quiet. 😅😅😅😅

That seems to be their M-O right now and everyone is running out of patience. “That’s the first I’ve heard that”. Does Apple actually have THAT MANY Support Techs where we get a new one each time who has never heard of this issue? Like I posted earlier I brought this to the attention of a Support Supervisor two days after the iPhone 11 release and that was the answer I’ve gotten every time since. They know. Just tell us it is being addressed. $1500 is a lot ti pay for a phone with flaws in the app that I bought the Apple brand to begin with. The maker of the greatest mp3 player ever. Can’t seem to transfer that technology to their phone though.

You, famous? What a bluff. There’s no reason he should have removed the original files from his iTunes. That’s on him 100%, and yet he’s sitting here and bashing Apple for something this thread isn’t even meant to be about. Take responsibility for your own data and back it up to hardware.

as for the actual problem here, the artwork issue is at least somewhat negligible. Considering how big of an update iOS 13 was and this is the only real issue? You people are pretentious and unappreciative of how much work goes into such softwares. Shame on you.

I want them to fix it but I’m not going to sh*t on the entire company as a whole because of it. God you’re spoiled

Yes it does make it the worst. There are many other issues besides scrambling artwork. Given the amount of issues we are all having, indicates premature release of a bad OS. I now have zero confidence in my daily tool, no enjoyment and am now considering moving to Android because of this OS. I am very pleased that I chose NOT to buy a new iPhone.

Not even a word from Apple acknowledging the problem. Would make me feel better if they just said, we know there is a problem, we are working on a fix, sorry for the inconvenience. Too high and mighty to do something so simple.

Getting of a plane today, I said to a friend, “Do not under any circumstances upgrade to 13”. Guy behind us said “Amen”. All of the positive new functions have been completely lost on me as I fail to recognize them in light of the problems that I am encountering. Bad outweighs the good. Thanks Tim Cook for your wonderful rollout speech. Totally lost me when I upgraded. You have done more harm than good.