Playlist Art on iPhone after IOS 13

Hello,


Is anyone else encountering the issue of playlist art not showing the correct album art on the iPhone after updating to IOS 13? Yesterday, I updated my old iPhone X to the new IOS and it messed up the album art on my playlists on my iPhone. I just purchased the iPhone 11 Pro today and I was hoping would the issue wouldn’t be there but it still persists. In fact, it seems to randomly select a covert art for a playlist each time I open the music app. However, when I click on the actually playlist the correct album art is there. I know this is minor issue for some, but it is annoying the crap out of me right now lol.


I’m old school in that I manage all of my music via iTunes on windows and I don’t use the cloud at all. I just prefer to do it this way because I have a ton of music that I imported years ago via CD from back in my high school days. Anyone encountering this issue currently? I’ve tried re-syncing all of the music on my phone several times, uninstalling iTunes on my pc and reinstalling it, and cleaning the cache. I’ve had this happen in the past but can’t remember what I did to fix it. The album art is correct on my pc, and correct once I select a playlist on my phone. It’s just wrong when I’m looking at all of my playlists on my phone.


Best,

iPhone X

Posted on Sep 20, 2019 8:04 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2019 8:05 PM

My playlist art, once I moved to iOS13.1 and later to 13.2 were scrambled and incorrect. I finally solved this by adding the artwork that I wanted for the playlist in iTunes and then re-syncing the phone.


Step-by-step

1) In iTunes, choose Music to see all your playlists on the left side.

2) Select the playlist that has the wrong cover on your phone so that the playlist and songs appear in the right pane.

3) Double-click the album art on the top of that list (yes it works) and a popup window will allow you to select an image. Just select an image that you want. I used a 500x500 pixel jpg or png image that I copied from one of the songs in the playlist.

4) Do this for all the playlists that you have.

5) Sync your phone


This worked for me - after trying unsuccessfully to solve by

1) changing all the artwork on each song,

2) deleting all music and re-synching,

3) deleting the Album Art cache and rebuilding.

Similar questions

382 replies

Sep 24, 2019 4:48 AM in response to jlj90

Same problem here. There seem to be a number of these threads now. I've done everything I could think of with my iPhone 8 and Windows 10 iTunes and it still keeps randomly selecting wrong album art from those available. I've discussed the matter with Apple Support on Twitter but with living in the UK, plus the many other issues they are dealing with, it was taking forever and few actually suggestions. They're now wanting to phone me but I'm waiting until I've seen what happens after the 13.1 update.

Sep 26, 2019 4:40 PM in response to Crazy4Motorbikes

I just updated my iPhone 8 to 13.1. I have used iTunes on my Mac's for a very long time and have tons of music. I have created 60 or so playlists over the years. After the update the Playlist Icon doesn't match what the Playlist is. I nearly seems the icons are repeating in sequence. Luckily inside the tracks are what the name says. This is disheartening to say the least. Hey Apple, spend some time on this!

Sep 26, 2019 9:08 PM in response to jlj90

This happened to me too for my 7 plus and I cannot correct it. Also, not sure if related, but after the update my car radio can no longer track skip over a usb connection in playlists. It works in the main music library, so it may be related to this other weird album art cover. As it stands now I’d have better control over an AUX cable, if only I had the port...

Sep 27, 2019 6:10 AM in response to DarkKent

Ok, you’re talking about that folder being in the Backup Synch folder along with a separate music synch folder? I know the last backup is always on your computer. I’ve seen the folder of Backup synchs. As far as deleting media I’ll wait. It’s corrupt on the phone update not the computer files. I have a new phone with only one playlist now. Apple support acted like I was the only one complaining about this when I brought it to their attention. They also said “oh, you don’t use the Cloud OR have Apple Music”. I’ll repopulate a few more playlists and see what happens before deleting anything yet. If Apple doesn’t address this issue then I’ll go through the alternatives.

Sep 27, 2019 7:36 AM in response to jlj90

Apple needs to fix this bug. I have around 90k songs in my library (a mix of iTunes purchases and music transferred from CD's) with playlist i've been curating for about 15 years or so. I simply cant erase and start over. I currently have around 21k on my iPhone XS, so even that would be an impractical chore to re-do. I hope there is a fix very soon.

Sep 27, 2019 8:14 AM in response to lester187

Exactly. My new phone is currently holding just one playlist now. I have all my playlists from my iPhone 7 ready to synch though. We probably have around the same amount of music we put on our phones. I’ll wait till this is straightened out or add a few at a time and sees what happens. It’s an Apple issue. They know it’s happening and pretending it’s not so far. The biggest problem they are encountering with the new 11’s is the backup and new ios 13 not taking from Windows computers. Many new phones came with ios 12.4 on them. After Backup the “Swipe To Upgrade” prompt comes up. This step hangs and doesn’t complete on many phones. Similar to what happened when the X series was released.

Sep 27, 2019 3:42 PM in response to duane298

I just realized that the issue I’m having might have been around for a while. I agree about the Apple Music too because I have so many songs I have collected over the years and if I want something different I listen to Sirius radio. It’s funny that my Playlist Icons, (which we have no way to change or apply) now change as I scroll the screen or repeat in sequence. This is saddening as a long time Apple user. (I know I might be in the wrong group since I don’t do Windows)

Sep 27, 2019 8:44 PM in response to yoda45wake

I have about 17,000 tracks and own them. I either buy high res tracks or rip CD’s. Took me ages to organize my music. I once tried iMusic because it sounded interesting. It replaced all of my high bit rate tracks with low res MP3’s. Took me ages to undo the damage to my music. Never again. Now Apple continues to trash integrity of our owned music by releasing less than perfected

software. It’s easier to use Spotify along with my music library than to risk more damage. Also, IOS 13 and 13.1 are riddled with performance issues. I would happily go back to 12 if I could. Do not update unless you are a masochist looking for pain, frustration and aggravation.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Playlist Art on iPhone after IOS 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.