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Playlist Art on iPhone after IOS 13

Hello,


Is anyone else encountering the issue of playlist art not showing the correct album art on the iPhone after updating to IOS 13? Yesterday, I updated my old iPhone X to the new IOS and it messed up the album art on my playlists on my iPhone. I just purchased the iPhone 11 Pro today and I was hoping would the issue wouldn’t be there but it still persists. In fact, it seems to randomly select a covert art for a playlist each time I open the music app. However, when I click on the actually playlist the correct album art is there. I know this is minor issue for some, but it is annoying the crap out of me right now lol.


I’m old school in that I manage all of my music via iTunes on windows and I don’t use the cloud at all. I just prefer to do it this way because I have a ton of music that I imported years ago via CD from back in my high school days. Anyone encountering this issue currently? I’ve tried re-syncing all of the music on my phone several times, uninstalling iTunes on my pc and reinstalling it, and cleaning the cache. I’ve had this happen in the past but can’t remember what I did to fix it. The album art is correct on my pc, and correct once I select a playlist on my phone. It’s just wrong when I’m looking at all of my playlists on my phone.


Best,

iPhone X

Posted on Sep 20, 2019 8:04 PM

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Question marked as Best reply

Posted on Sep 21, 2019 6:27 AM

I upgraded to 13 and experienced the same. So typically frustrating. My playlist artwork is all corrupted. I can no longer select my playlist at a glance. I think I will have to delete all music on my phone and resync. PIA as I have over 8,000 songs on my phone.

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382 replies

Nov 7, 2019 5:33 PM in response to bpow77

I tried re-synching it. It didn't work. It's no secret that APPLE doesn't give a **** and gave up on PLAYLISTS a long time ago. I hate this. I'm now looking into alternatives to iTunes but why are so many filled with ads and there is no paid for no ad version out there? I would gladly pay a good fee for a non-bloated music app that just works.




[Edited by Moderator]

Nov 11, 2019 3:01 PM in response to Ali Khaksar

That works initially, but once you start using the Music app again the cover art starts to scramble again. The issue seems to be within the iOS Music app itself.


I re-synced my playlists three times in iTunes and the cover art always displayed properly the first time I re-opened them in the Music app, but once you start using the Music app the cover art scrambles again.

Nov 17, 2019 5:18 AM in response to JackHartman

Everyone I talk with who has upgraded to 13 is experiencing similar issues that I am. Scrambled artwork is the least of my issues, although not minimizing that. Freezing emails, contacts and crashing. Not shutting down properly, to the extent that I cannot restart the phone. Connectivity to my car, Bluetooth and tethered issues both.

I have had iPhones since the second one came out. I am about done with Apple. Not because they have issues, everyone has issues, but rather how they are not dealing with or communicating with us about the issues. I’m up for my upgrade next month. Hello Samsung!

Nov 17, 2019 1:26 PM in response to kianock

I think the best thing to do is to keep contacting Apple Support about it as I don't think they pay much mind to forum threads like this.


If more and more people report it directly to Apple Support then they'll likely address it quicker. I've been constantly talking to them via live chat and even though I get a generic "our technical team will look into this" reply, I won't stop bugging them until it gets addressed in one way or another.


If they get more people doing the same thing then they'll realize its not just a localized few people with the issue.


Get on to them people and lets get this sorted out! :-)

Nov 17, 2019 1:34 PM in response to bpow77

I do not understand why people here still are trying to "solve" a bug problem from apple.

You are losing your time.

And if you call apple, it is even worse. I did it and others did it. Does not help a thing.

As we all know, there is a quick and cheap solution.

CS Music.

Buy it and then wait until apple - one fine day - might rewrite their s..t.

I will not upgrade do Catalina. And I will not buy any "new" hardware so soon.

Or they start acting like a innovative firm again, or they can forget me. At least as long as my stuff works.


Nov 18, 2019 1:53 PM in response to marcemarcsf

I think by now we all should know not to bother wasting our time trying to fix a bug that only Apple can fix. Maybe when they realize this is only ******* people off and not pushing them to buy Apple Music they'll smarten up. I already know a ton of people who are or have switched to droid. Apple ta ain't the only game un town anymore. Better stop f&#king up

Nov 21, 2019 12:53 PM in response to jlj90

Same issue here. Some albums in double on my iPhone. Some are not linked to the artist. The highlight was when my library at the Mac was 48 GB and on the iPhoneX almost 83 GB. Album art becomes a lottery game to see. Just to make clear, on the mac everything is there. But I also found correctly tagged albums under compilations on my Mac -before upgrade it was okay.

I am quite surprised that programming an MP3 player app became rocket science.

So I am blown away from the amazing products which Apple is distributing. But we have 24hrs-smiling-people on the stage of the keynotes. But to make sure - it is only one example where the user experience discovers new depth.

Playlist Art on iPhone after IOS 13

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