Playlist Art on iPhone after IOS 13

Hello,


Is anyone else encountering the issue of playlist art not showing the correct album art on the iPhone after updating to IOS 13? Yesterday, I updated my old iPhone X to the new IOS and it messed up the album art on my playlists on my iPhone. I just purchased the iPhone 11 Pro today and I was hoping would the issue wouldn’t be there but it still persists. In fact, it seems to randomly select a covert art for a playlist each time I open the music app. However, when I click on the actually playlist the correct album art is there. I know this is minor issue for some, but it is annoying the crap out of me right now lol.


I’m old school in that I manage all of my music via iTunes on windows and I don’t use the cloud at all. I just prefer to do it this way because I have a ton of music that I imported years ago via CD from back in my high school days. Anyone encountering this issue currently? I’ve tried re-syncing all of the music on my phone several times, uninstalling iTunes on my pc and reinstalling it, and cleaning the cache. I’ve had this happen in the past but can’t remember what I did to fix it. The album art is correct on my pc, and correct once I select a playlist on my phone. It’s just wrong when I’m looking at all of my playlists on my phone.


Best,

iPhone X

Posted on Sep 20, 2019 8:04 PM

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Question marked as Top-ranking reply

Posted on Nov 4, 2019 8:05 PM

My playlist art, once I moved to iOS13.1 and later to 13.2 were scrambled and incorrect. I finally solved this by adding the artwork that I wanted for the playlist in iTunes and then re-syncing the phone.


Step-by-step

1) In iTunes, choose Music to see all your playlists on the left side.

2) Select the playlist that has the wrong cover on your phone so that the playlist and songs appear in the right pane.

3) Double-click the album art on the top of that list (yes it works) and a popup window will allow you to select an image. Just select an image that you want. I used a 500x500 pixel jpg or png image that I copied from one of the songs in the playlist.

4) Do this for all the playlists that you have.

5) Sync your phone


This worked for me - after trying unsuccessfully to solve by

1) changing all the artwork on each song,

2) deleting all music and re-synching,

3) deleting the Album Art cache and rebuilding.

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382 replies

Oct 21, 2019 5:39 PM in response to jlj90

I too am having this problem! I waited on th ephone for close to a 1/2 hour for the guy to be cluless he didnt seem to understand what I was telling him, and then said he never heard of this problem. He then suggested It was my CD's I imported that were the problem. Really the artwork is fine on my Macbook Pro? I then requested a senior supervisor after being on hold for another 20 minutes I gave up! I hope Apple fixes this quick.

Oct 21, 2019 5:57 PM in response to dp7

I find it extremely hard to believe that Apple does not know about the problem. Either they are told to deny it or they are completely incompetent people living in a bubble. It’s all over the web and on their boards, plus they are receiving calls about it daily. They must log them someplace. They are sending out fixes so they must know something is awry. Totally irresponsible and contradictory to their voices mission.

Oct 23, 2019 4:34 PM in response to ravenmad135

They said your iTune would not be affected. Alot of what I have in my iTunes is old CD downloaded... as Im sure is true with a lot. And that is what is on my phone. So I now have to transfer everything out of iTunes on to an app just because I don't subscribe to Apple music? And if I sync my phone to computer will it screw up all my playlists on my computer? I cant believe they aren't fixing this

Oct 25, 2019 5:35 AM in response to bpow77

Thanks for the update. Shocking that Apple refuses to acknowledge the problem that so many are experiencing and complaining about. I fail to comprehend this behavior.

My X comes up for replacement in December. I am looking into how to get my music transferred to Android. I will be moving, along with the rest of my family. Reason? Apple’s behavior, not the actual IOS problem, which eventually be fixed.

Oct 27, 2019 4:55 AM in response to jlj90

Next time I won’t be so eager to upgrade iOS, god knows what can break. Shouldn’t have to upgrade to Catalina either to fix it in the new music app. Some say it's no big deal but it is, it's a major bug. There's are other discussions about the issue too. Come on Apple, instead of coming up with new emojis get this fixed.

Oct 29, 2019 3:09 PM in response to speedy_c

That's interesting because I've spoken to Apple Support three times about this now and they all seemed to think it was an "isolated incident". I told them to go and check out their forums as it is certainly not an isolated incident. I'm hoping that the more people that report it, the more likely we'll get a fix for it in a future update.

Oct 30, 2019 10:31 AM in response to jlj90

I have been having this problem too. I have tried everything. Updated to iOS 13.2 on iPhone X. Restored to factory settings. Restore from back up. Talked to Apple Support 3 or 4 times. Visited the Genius Bar, etc. No solution yet. I realize this is a first world problem, but it is still very upsetting. I upload 90% of my music from CD and add album art manually. So hours of work down the drain. Album covers jump around like crazy.

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Playlist Art on iPhone after IOS 13

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