Playlist Art on iPhone after IOS 13

My issue is identical. The playlist artwork is correct when you open the playlist. But the artwork is scrambled on the playlist screen. I won’t subscribe to Apple Music until they fix this. I will probably leave Apple products because this is unethical to force people to a paid music service by releasing buggy software.

I gave up wasting hours and hours of my life trying to figure this out - life is too short - and downloaded “CS Music Player” on my phone and iPad. I think someone else on this thread or another commented on getting it, so I followed suit. It costs a dollar or two but well worth it. Everything actually works and my mind doesn’t bend into a pretzel anymore when trying to select my music. I agree that it’s completely unethical that Apple isn’t addressing this issue while they’re simultaneously pushing a paid music subscription on us. Shame on Apple.

I am NOT HAPPY with Apple. I too like to manually manage my music... Everything is messed up after IOS 13 and OSX 10.15.

Have you found any work arounds yet? I cannot drag and drop my music from my iMac to my iPhone... and I cannot add album art on my iPhone.

Ugh, I was hoping to come here and find a resolution. Not scroll through pages of other poor souls with the same problem. Misery doesn’t always love company.

The new Music app on the Mac and the iPhone issues are a total step back from Apple. Why have they REDUCED functionality for users? I was perfectly happy with the way things worked before.

Fix it, Apple. Jesus. There’s been an insane number of updates and patches since this new crap went live. How is it conceivably possible that these problems persist???

The fix is re-creating the playlist art. Take a copy of a cover of one of the tracks. Then double click on the main playlist art and replace it with the art you just saved. Now if you have hundreds of playlists this will be a pain but i fixed my art for 60 lists in an hour or so. Now mine is fine. No issues. Yes Apple should fix it but at the moment this is a workaround.

I've been having this issue as well since updating the iPhone software. My iTunes library is on both a computer as well as my iPhone. I deleted everything on the iPhone, and then re-synced from the PC and all the artwork refreshed itself correctly. Yeah I'm probably old-school with still having a computer but for this I was grateful to be able to fix the problem. It's most annoying to be driving down the road listening to Ed Sheeran and see artwork from Carly Simon on the car radio screen.

Hi all. Just got off the phone with Apple support and after logging out of Apple account and logging back in, shutting off devise and rebooting and doing a hard sync to iTunes - support stated that this is a known issue and Apple is working to resolve it.

Hi all. Just got off the phone with Apple support and after logging out of Apple account and logging back in, shutting off devise and rebooting and doing a hard sync to iTunes - support stated that this is a known issue and Apple is working to resolve it.

you may want to call or leave a question for support to escalate their task.

No it did not work. Playlist album art still all mixed up but Apple said “it’s a known issue that they are working on”. At least now we know there is no fix right now. Maybe next update? I’m thinking if we all contact Apple support they may escalate the fix. If no one complains that may think we don’t care and leave it? Idk just a thought.

no fix for now.

I’m inclined to agree we, whom haven’t so far, should all report it. I was under the foolish impression that Apple might keep a watchful eye over the help forums in order to accumulate data on current faults and discontent.

Here's what worked for me, at least so far:

1) Wiped the entire iPhone music library by switching it off in iTunes sync;

2) Switched music sync back on, resynced everything just as it was before.

(Mac OS 10.14.4, iTunes 12.9.4.94, iPhone 11 Pro Max, iOS 13.3, 1.4K albums, 22K songs)

It appears as though this issue might finally be resolved. I updated my iPad to 13.3.1 beta 1, and all of the playlist artwork is correct. It might be worthwhile for someone else to independently verify this.

If it is resolved with an IOS update, lets hope that it stays fixed in the official13.3.1 release.

Welp, phone updated to 13.3 WITHOUT my permission, and now I have this problem. This is why I was staying with ios 12, but I guess the phone AI got sick of it. Now my playlists are screwy, and I read that THIS HAS BEEN A PROBLEM SINCE VERSION 13.0?!!?!!!!! Tried unsyncing music / power cycling / resyncing, didn't do anything.

This is clearly Apple's fault, since the album art didn't change. I wish there were a way to go back to all-text playlists! The wrong artwork is super distracting and makes me flip right past the right playlists.

Where the heck is Apple in this thread? Where have they been the whole time?!!

If I'm rebuilding any playlists, it will be in Winamp because I have finally gone back to an operating system I can trust. To be perfectly honest, the playlists were the ONLY reason I have stuck with Apple.

Where is Apple in this discussion?

Where is Apple in this discussion?

Where is Apple in this discussion?

Where is Apple in this discussion?

Where is Apple in this discussion?

Where is Apple in this discussion?

Where is Apple in this discussion?

Where is Apple in this discussion?

Where is Apple in this discussion?

Where is Apple in this discussion?

Where is Apple in this discussion?

Where is Apple in this discussion?

If you look at the first sentence in my post, you will see it's 13.3. I use a itunes on a Mac.

I spent over four hours yesterday on the phone with Apple, I spoke to five people. Two supervisors and three underlings. I was able to get my case elevated to "engineering" since they could not help me.

It's funny (not haha) that it took four hours for me to get the privilege of actually getting to someone who can help me. Supervisors and underlings only tell you to force restart, unsync and resync music, and also straight up factory reset + restore from backup.

So now I will get an answer in four business days. My guess is that they just stopped supporting iphone 6S, and won't tell me that. My guess is we are all out of luck if we stick with Apple. I do not hear about Android users having dumb problems like this!

I love Disco Danny!!!

same problem but I have iPhone 11 and windows computer. Same problem. I called Apple and after hard reboot and logging out of Apple account and rebooting again and logging back in ( which is a royal pain as your wallet and other pro game disconnect as well) Apple told me it was a “known” issue and they are working on the problem. I love that you escalated it and hope we get an answer/ fix soon. I’m not joining Apple Music!!! Ugh!!! Thank you. !!