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Playlist Art on iPhone after IOS 13

Hello,


Is anyone else encountering the issue of playlist art not showing the correct album art on the iPhone after updating to IOS 13? Yesterday, I updated my old iPhone X to the new IOS and it messed up the album art on my playlists on my iPhone. I just purchased the iPhone 11 Pro today and I was hoping would the issue wouldn’t be there but it still persists. In fact, it seems to randomly select a covert art for a playlist each time I open the music app. However, when I click on the actually playlist the correct album art is there. I know this is minor issue for some, but it is annoying the crap out of me right now lol.


I’m old school in that I manage all of my music via iTunes on windows and I don’t use the cloud at all. I just prefer to do it this way because I have a ton of music that I imported years ago via CD from back in my high school days. Anyone encountering this issue currently? I’ve tried re-syncing all of the music on my phone several times, uninstalling iTunes on my pc and reinstalling it, and cleaning the cache. I’ve had this happen in the past but can’t remember what I did to fix it. The album art is correct on my pc, and correct once I select a playlist on my phone. It’s just wrong when I’m looking at all of my playlists on my phone.


Best,

iPhone X

Posted on Sep 20, 2019 8:04 PM

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Question marked as Best reply

Posted on Sep 21, 2019 6:27 AM

I upgraded to 13 and experienced the same. So typically frustrating. My playlist artwork is all corrupted. I can no longer select my playlist at a glance. I think I will have to delete all music on my phone and resync. PIA as I have over 8,000 songs on my phone.

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382 replies

Jan 9, 2020 1:10 PM in response to Kidtiglow

That was the first thing I tried when it happened, and then I tried it many, many more times.


Doing a hard refresh may correct some of the cover art but once you start using the music app again they go straight back to randomizing themselves.


Word is that the issue is fixed in the 13.3.1 beta so hopefully once it is fully released this issue will be no more.

Jan 20, 2020 8:04 PM in response to jlj90

I have same problem. now on version 13.3 and still not fixed. contacted apple and they even took control of my phone and could see the problem for themselves. they said it would be reported to there tech team and that I should wait for an update that would hopefully fix it. well that was one iTunes update and one ios 13 update ago and problem persist. very frustrating. I do use iTunes for windows and they assured me that didn't matter. curious if anyone else is still having the same problem.

Jan 22, 2020 9:24 AM in response to bpow77

Really losing confidence in Apple lately! I have had iPhones since day #1 and every model upgrade every time they came out, I have iPad and Macbook Pro, and my wife and kids all have iPhones and Macbook Pro's. I spend a lot of money with Apple and the last 2 years of bugs in software and their lack of QC in software updates is really frustrating beyond words. This playlist artwork is VERY ANNOYING and I use my playlist all the time in the car and the artwork issue is driving me nuts! The bug fix should have been done quite a while ago now. I may have to rethink my Apple purchases going forward.

Jan 28, 2020 2:14 PM in response to lba55

For me, it's better with 13.3.1, not not fixed. Most of the playlists in Music now show correct -- or at least not wildly wrong -- art/icons. I scrolled through after the update and didn't see things that were obviously wrong, but I didn't go through everything in detail. I saw a few things that didn't look right, but I haven't had a chance to compare the artwork on my iPhone against that in iTunes yet.


Video/TV show playlists in the TV app (also imported through iTunes) are still wrong, though, for me.


Still, a (partial?) fix is better than nothing.

Jan 29, 2020 3:41 PM in response to alcilan

I can also report with the 13.3.1 update did fix my iTunes album artwork on my phone. finally. I hope that apple in the future will do a better job at testing before releasing ios 14. this was a problem for what, 4 almost 5 months. steve jobs is rolling over in his grave. come on apple get it together. if you don't I have a feeling u will start to lose customers. you were always the gold standard lets get back there.

Jan 30, 2020 8:31 AM in response to minnfan1

The latest updates still haven’t fixed my Album Art Issues, I’m running Catalina 10.15.3 on my Mac, iPad OS 13.3.1 on my iPad Pro 3rd Gen, and IOS 13.3.1 on my iPhone 11Pro Max. I have over 29K songs on all my devices, and at least a third of the album artwork is missing on my Mac, iPad, and iPhone. I don’t subscribe Apple Music. These are songs I bought from iTunes and ones put on my devices. Some of the album art is not only missing on my iPhone, some of the album art is also mixed up on various albums and playlists. In other words the wrong album art is displayed on some of the albums and playlists, only on the iPhone. I see that some of you said that the latest updates fixed your album art issues. Is it something else I need to do other than syncing my devices to the Mac? I’m beyond frustrated with Apple, because I made several trips to the Genius Bar, talked to various techs and engineers online and by phone, and sent two emails to Mr. Cook over the course of four months regarding these issues. I feel that Apple should do more to address these annoying issues, because for the amount of money Apple demands for their premium products, we in return demand premium service. I believe if Mr. Jobs were here, he would crack the whip or heads would roll.

Jan 31, 2020 7:58 PM in response to jlj90

I have an iPhone 6s. I was having the same problem with scrambled playlist art for the past 6 months, since iOS 13 at the end of September 2019..... until NOW. I have just downloaded iOS 13.3.1 and my playlist art is FINALLY back to normal and no longer scrambling each time I play a new song in my library. Better late than never! Whew! I hope my act of sharing this good news will give others enough hope to download iOS 13.3.1.

Playlist Art on iPhone after IOS 13

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