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Playlist Art on iPhone after IOS 13

Hello,


Is anyone else encountering the issue of playlist art not showing the correct album art on the iPhone after updating to IOS 13? Yesterday, I updated my old iPhone X to the new IOS and it messed up the album art on my playlists on my iPhone. I just purchased the iPhone 11 Pro today and I was hoping would the issue wouldn’t be there but it still persists. In fact, it seems to randomly select a covert art for a playlist each time I open the music app. However, when I click on the actually playlist the correct album art is there. I know this is minor issue for some, but it is annoying the crap out of me right now lol.


I’m old school in that I manage all of my music via iTunes on windows and I don’t use the cloud at all. I just prefer to do it this way because I have a ton of music that I imported years ago via CD from back in my high school days. Anyone encountering this issue currently? I’ve tried re-syncing all of the music on my phone several times, uninstalling iTunes on my pc and reinstalling it, and cleaning the cache. I’ve had this happen in the past but can’t remember what I did to fix it. The album art is correct on my pc, and correct once I select a playlist on my phone. It’s just wrong when I’m looking at all of my playlists on my phone.


Best,

iPhone X

Posted on Sep 20, 2019 8:04 PM

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Question marked as Top-ranking reply

Posted on Sep 21, 2019 6:27 AM

I upgraded to 13 and experienced the same. So typically frustrating. My playlist artwork is all corrupted. I can no longer select my playlist at a glance. I think I will have to delete all music on my phone and resync. PIA as I have over 8,000 songs on my phone.

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382 replies

Feb 14, 2020 9:26 AM in response to jlj90

Come on Apple these posts are from September of 2019 you've done nothing to fix this issue. We've known about this for 6 months now with bug reports filed. All you need to do is spend 5 minutes on it to find your mistake. Use the guy/gal sitting there twiddling their fingers thinking about what other bell or whistle he can add to one of your junk apps, they're not busy!

Feb 14, 2020 2:30 PM in response to Crazy4Motorbikes

Unfortunately the update only fixed the album artwork for some, My iPad Pro 3rd Gen running iPad OS 13.3.1 and MacBook Pro running Mac OS 10.15.3 Catalina is still not showing around a third of the album artwork, and some of the album artwork on my iPhone 11 Pro Max running IOS 13.3.1 is missing and a lot of it is mixed up in the library and playlists. I’m beyond frustrated with Apple, because this should have been fixed months ago. I hope they read these forums and see that we need these issues FIXED ONCE AND FOR ALL.

Feb 14, 2020 2:40 PM in response to Crazy4Motorbikes

OMG, your right I just ran the update for 13.3.1 and all album art on the folders corrected itself, I didn't have to remove any songs and put them back either. Guess I jumped the gun on that one, but I also noticed others mention that it didn't work for them, unfortunate I guess. They never did fix my issues with iTunes on my old iphone 7, it would literally take me 5-6 hours to put one song on that phone because it would sit there and say "copying diagnostic information" forever! I guess I still have a little animosity form that. Peace out!

Feb 23, 2020 4:43 PM in response to jlj90

Unfortunately, a great deal of my artwork is still incorrect on my iPhone 11 Pro running 13.3.1. Finally had time to delete my library and reimport today, but alas, no change. Still all kinds of weirdness going on, including a Rob Zombie cover to a Depeche Mode album I purchased from iTunes back in December. This is just unreal. I don't understand how Apple can constantly mess up these things that should be relatively easy to manage. And then their "fixes" only fix things for some and not all? The developers and engineers working on this software should really be ashamed of themselves.

Mar 24, 2020 5:39 PM in response to yekaterina316

I’ve updated my iPhone 11 Pro Max to iOS 13.4, My iPad 12.9” 3rd Gen. to iPad OS 13.4, and my MacBook Pro to Catalina OS 10.15.4. I’m still having all the same missing and mixed up album art issues since the first IOS 13 and Catalina update. I’m so pi**ed off at Apple I don’t know what to do. Apple if you’re reading this forum, Get Off You’re A** and Get This Thing Fixed! Stop creating new emojis and FIX THIS S**T!!!!!!! Below is a copy of the original post describing my issues.


Unfortunately the update only fixed the album artwork for some, My iPad Pro 3rd Gen running iPad OS 13.3.1 and MacBook Pro running Mac OS 10.15.3 Catalina is still not showing around a third of the album artwork, and some of the album artwork on my iPhone 11 Pro Max running IOS 13.3.1 is missing and a lot of it is mixed up in the library and playlists. I’m beyond frustrated with Apple, because this should have been fixed months ago. I hope they read these forums and see that we need these issues FIXED ONCE AND FOR ALL.

Apr 12, 2020 9:02 PM in response to jlj90

It's back...... Updated my iPhone 7 to 13.4.1. Running Mojave 10.14.6 on my MBP 15-inch. (I don't want to update to Catalina). Scrambled artwork again. (previous iOS was fine) Any new album I import from my Mac will generate random artwork. Only from my personal library, all Apple music purchases seem to be fine. I have tried all the usual reset, wipe and restore, re-sync etc. Nothing seems to resolve this. Anyone else experiencing these issues with the latest iOS update?

May 21, 2020 7:53 AM in response to jlj90

I'm having the same issue on iPhone 11 with the latest iOS release (13.5). It just started in the past few days. Songs with the wrong cover art, playlists with the wrong cover art, etc. I tried removing all music and re-adding it, but the issue remained (it fixed some of the songs/playlists that had the wrong cover art, but then other songs/playlists had the wrong cover art).

May 21, 2020 8:41 PM in response to jlj90

Now it is getting even more "creative" on its own. It is mismatching Album Cover artwork with the songs - and now it has started playing versions of songs I never purchased or downloaded by artists I've never heard of. In some instances it is a different performers version of the song I own. Other times it is a different song altogether that happens to have the same name. Very strange Apple.

Jun 5, 2020 8:06 AM in response to jlj90

Apple has not released any iOS version fixing this issue.

I found a workaround by doing the following:

1- I downloaded and installed on my iPhone a third-party music player. I chose VOX, free version.

2- I imported/rebuilt (don't remember exactly) the Music Playlist inside VOX. (In French, it's "Collections" - I don't know the English corresponding word on the iPhone application.)

3- After doing so, I don't recall exactly how long and what I did, but after closing and reopening Music, all Playlists were displaying the proper album cover(s).

-JJ C.- France


[Personal Information Edited by Moderator]


Jul 8, 2020 8:11 PM in response to jlj90

Upgraded from an iPhone 6 (yeah, I know: insert the :eyeroll: emoji) to an iPhone SE (2020) yesterday and everything was fine for exactly one day. Then earlier today when I synced it after having added new music to my iTunes library, most of the albums ended up displaying the wrong artwork (Ice Cube's "AmeriKKKa's Most Wanted" would show the art for "Please" by Pet Shop Boys, etc.). Deleting the 'Cache' folder (Music > iTunes > Album Artwork>Cache) completely solved the issue for me personally.

Playlist Art on iPhone after IOS 13

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