Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 11 pro max battery dying fast

Anyone else having a problem with the battery tanking? I’ve covered all the bases. Brightness down, location services only while using apps, no background app refresh, etc. my battery is consistently going down 50% in 5 hours for the past 24 hours that I’ve tested it. Regular use, no difference between sleep & wake, it’s losing the same amount. Ideas??

Posted on Sep 21, 2019 10:10 AM

Reply
Question marked as Best reply

Posted on Sep 21, 2019 2:08 PM

There is definitely something wrong. My iPhone 11 Pro Max has been off the charger for 6 hours so far today and it still has 81% battery. At this rate, it will last up to 30 hours. Keep in mind that I am home so it has been on WiFi all day, which is much more efficient than cellular.


  • Go to Settings: Battery
  • View your usage for the last 24 hours
  • See if there are particular hours that stand out
  • Look at the apps and activity % to see which apps are sucking down the battery


Let me know what you find.


I have seen a situation like this before and doing a full reset of the phone fixed it. Not sure if we are there yet with your phone so you should check the list above.


Best,

Frank

Similar questions

101 replies

Oct 23, 2019 3:20 PM in response to iPhone4Chick

I have the same issue with my 5 day old iPhone 11 Pro. Battery drops 20-25% overnight and I have no idea why. App background usage is disabled on my phone. I don’t know what’s draining the battery. I’m so livid at Apple! I hope it’s just a software issue as some people have mentioned here. If my battery life doesn’t get better, I’ll very unwillingly have to return the phone and switch to Samsung. I would really hate to do that, but I don’t want to pay $1000 for a phone that’s defective.

Oct 25, 2019 10:02 AM in response to ayoadrian

After you reset (Erase and Reset All Settings) the phone from the settings menu, did you restore your phone from an iTunes backup?


That is what I plan on doing. Hopefully I’m going about this correctly. My battery is draining very badly and fast.


When I first setup my iPhone 11 Pro Max, I did the “Copy old phone to new phone” via holding one phone on top of the other wirelessly.

Oct 26, 2019 7:45 PM in response to iPhone4Chick

Wife and I both got the 11 Pro Max, mine battery is awesome, but hers is horrible. Set up our phones identical and after all day of very light use my battery is 94% and her's is at 30%. We took them off charge at the exact same time so I could run these tests. She is now getting multiple messages that her iPhone doesn't see her battery as an official Apple battery. We ordered both phones the same day off the Apple website. Now we have to drive 1.5hours to nearest Apple store to get this resolved. There goes half my Sunday :(

Oct 30, 2019 12:50 PM in response to iPhone4Chick

Hi everybody!


I have a similar question too. I'm sorry but I have to do a boring and unpleasant introduction first.


My first week with 11 Pro Max was amazing. Fully astonished by its battery capacity. Then, one week ago I decided to buy another lightning to usb c cable (mfi) with wall charger, both Aukey products. Plugging the iphone I noticed that lightning bolt icon just appeared for a second and then it turned white (no charging). My guess was bad wall charger. After I've contact Aukey Support they suggested me to try the combo Apple wall charger plus aukey cable. This time I have noticed that lightning bolt icon blinked twice and then the iPhone kept charging. There was definitely something with the cable because the opposite (Apple cable with aukey charger) worked fine without double blinking. Since then I have the impression that the iPhone lose too much battery percentage in too short time. I read by googling about Tristar chip (u2 ic) that can be damaged by faulty cables because of voltage spikes


Now my concern it's exactly this




What are your thoughts? It is unlikely?


Nov 10, 2019 7:48 AM in response to Faust_One

Hi Faust_One, here are my settings for today. I used low power mode from 8 a.m to 9 p.m and my screen time 7 hours 14 minutes, battery still at 40 %. Is it normal? Because i think its not a big difference from my old iphone Xs Max haha. Apple said 11 Pro Max should lat 5 hours than Xs Max but i think its just totally wrong!!!

share my your idea :) thanks a lot. I’m appreciate!

Dec 5, 2019 7:09 AM in response to iPhone4Chick

I have you all beat. Same issue with my 11.

Total screen on time over the last 24 hours: 1h 14m

Screen off time: 10m

Safari total: 42m

SoundCloud: 30m

Home & Lock Screen: 7m

Message: 4m

Mail: 3m

Settings: 10m

Music: 9m


That's everything over the last 24 hours. I don't use my phone for much. Was 100% when I left office at 4:30 PM, got home at 5:00 PM. Left phone unused all night until morning. Battery was at 45%. And I've disabled almost all background processes.

Iphone 11 pro max battery dying fast

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.