i have an Apple music subscription. When I search for music, it plays. However, when I ask Siri to play something new that isn’t downloaded she says “I’m sorry, I can’t find [name of song] in your library”. All my Siri settings seem to allow for this so I can’t figure out why it’s happening.
iPhone X
Hello Abrunner4,
Thank you for visiting Apple Support Communities. It sounds like you're having trouble with using Siri to play music. I'd be happy to provide a few steps that may help.
First, make sure your iPhone is fully updated: Update your iPhone, iPad, or iPod touch. Be sure to have a current back up prior to updating.
Next, navigate to Settings > Siri & Search > Music. Make sure that all options are enabled there.
If you're still having trouble, reply back with whether or not this happens while using Wi-Fi, cellular data, or both.
Take care.
Same problem, any solutions for this?
Same. So annoying as I just switched from Spotify. Looks like I’m switching back.
I am having this issue too. My Siri settings are all enabled for Music. Will this bug be fixed? Or should I discontinue my Apple Music subscription?
Just left BestBuy. I was pretty much told the only thing they could do was send it out for service, and I’d be without a phone for 3-4 weeks, to get back in contact with Apple.
I tried resetting the network settings, didn’t work. I tried resetting all settings, that didn’t work either.
Thanks for confirming that. I’ve switched back to Spotify until Apple sorts this out.
I have same problem! :((
Unfortunately the only “fix” currently is switching back to Spotify. Works brilliantly.
same issue! Wao I got into apple music for carplay Siri functions
Thanks for the insight; unfortunetI dint work.
I don’t know it then. After I logged out the account in App Store, Apple music’s account signed out too and then siri works on the apple music but only plays music purchased in iTunes. But at least it worked. Then I logged in again, re-downloading the music, and tried siri with apple music. It didn’t have the same issue anymore.
Siri not working with Apple music
