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I bought an iphone first owner forget her iphone user and password

Posted on Sep 21, 2019 8:06 PM

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Question marked as Top-ranking reply

Posted on Sep 21, 2019 8:44 PM

See if she can recover the ID/password.


Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.


Apple ID - Find


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


If she can't recover the ID and password to log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from her account, the device is useless. Return it for a refund.


Activation Lock - Turn off Find My iPhone 

1 reply
Question marked as Top-ranking reply

Sep 21, 2019 8:44 PM in response to Jchael0624

See if she can recover the ID/password.


Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.


Apple ID - Find


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


If she can't recover the ID and password to log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from her account, the device is useless. Return it for a refund.


Activation Lock - Turn off Find My iPhone 

I bought an iphone first owner forget her iphone user and password

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