My iTunes shortcut icon looks different

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Level 1

8 points

My iTunes shortcut icon looks different

For no apparent reason, my iTunes icon/shortcut has changed. One day was fine and the next was not. Now the round music symbol is very, very small inside a white square. I deleted the icon and created a new shortcut from the app (Start menu), but the icon looks the same again. However, when I pin iTunes to the taskbar, the icon appears normal (round with the music symbol inside). I uninstalled iTunes and reinstalled it again, but it did not solve the problem. I am running Windows 10 in a new Acer Swift 3 laptop. Any ideas?

Posted on Sep 21, 2019 8:13 PM

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Answer 1

Top-ranking reply

turingtest2

Level 10

274,946 points

Sep 23, 2019 7:05 AM in response to MaripazXX

You can remove the current version and then reinstall from https://www.apple.com/itunes/download/. Scroll down to where it says Looking for other versions, click Windows, then scroll up again for the download link. Alternatively you can use the links at the very bottom of Troubleshooting issues with iTunes for Windows - Apple Community.

tt2

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Answer 2

MaripazXX Author

Level 1

8 points

Sep 23, 2019 3:24 PM in response to turingtest2

FINALLY! One of your links took me to a page where it reads "If you installed iTunes using the Microsoft Store find iTunes on the

Start menu, press and hold (or right-click) on the app, then select

Uninstall, reboot, then skip to the Installing section below. You might

want to use the download links further down the page rather than the Microsoft Store." Clicking on that blue link took me to the right place. Now I have an .exe to install and the shortcut icon looks wonderful.

Thanks for all your help!!!

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Answer 3

MaripazXX Author

Level 1

8 points

Sep 23, 2019 6:58 AM in response to turingtest2

I already tried Repair and Uninstall/Install. I think the problem roots in the fact that iTunes is not really "installed" on my computer. When I look into my programs (C drive), iTunes is not listed. However, every time I try to install iTunes, it sends me to the Microsoft Store, where you get the app, but there is no program installation. How can I install iTunes the old fashion way?

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