iOS 13, Siri making calls on speaker phone by default.

Since updating to iOS 13, I have noticed that when ever I ask Siri to make a phone call for me, the call is placed using speaker phone every time by default. I am not asking to put the call on speaker and I have tried restarting my phone with no luck. Every time I say something like, “Hey Siri, call Jim.” The call is placed and put on speaker phone. I then have to tap to turn speak off, and then continue the call.


I hope this is a bug that Apple is aware of and fixing soon.


Is anyone else experiencing the same issue?


This is on iPhone XS, iOS 13.0

iPhone XS

Posted on Sep 22, 2019 4:07 AM

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Posted on Sep 25, 2019 12:46 AM

I'm repeating the workaround fix, I posted below.


  1. Go to Assessibility > Touch > Call Audio Routing


There are 3 default choices: "Automatic", "Bluetooth Headset" or "Speaker"

2. Choose "Bluetooth Headset". NOT the default "automatic" - which is broken in iOS13.1

NOTE: I do not use much less own a Bluetooth headset. But it mostly fixes the problem.


If it's like my iPhone 11 Pro, it will be on "automatic" by default - which always got to speaker when using Siri to make a call. But I just tested it using "Bluetooth Headset"., and when I asked Siri to call a number, she responded that she is calling that number using the speaker. But the speaker was OFF. Let that sink in - this a very broken iOS feature.


So, it goes to speaker when it is set to the default "automatic", and doesn't when it is changed to "Bluetooth headset".

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135 replies

Oct 21, 2019 3:43 AM in response to dormeas

yep, my iPhone X pro is doing the same thing. Updated to 13.1.2 and all Siri requested calls are defaulting to speaker even with headphones in and will not turn off. Every time I try to turn off speaker, it turns itself back on. I have tried changing to bluetooth headset as my default like someone suggested which lets me use my headphones but like others have said, Siri still says the call will go to speaker but comes through headphones. hopefully this is fixed soon. very annoying.

Oct 21, 2019 2:35 PM in response to dormeas

Just the same happens to me. It was a bit annoying, so I look for a solution and I found this interesting thread, well explaining the issue.


Examinated throughly the question, I must admit this is not an issue at all, this is a FEATURE.


It make sense: if you are hands-free, you speak to Siri and you will be on line thru the speakers, hands-free. If you wanto to put the phone at the ear instead, you will pick the phone, keep pushed the home button (no need to call Siri aloud), then tell Siri just the name she has to call. You will go on line by earphone. Simple and intuitive, indeed.


I hope Apple will keep it as it is now.

Oct 23, 2019 4:27 PM in response to Alyder1

I called Apple Support again this afternoon. Finally got a rep that knew what was going on. She told me they are aware of the Siri call to phone speaker issue and are working on a fix.

A couple of hours later I made two calls through “hey Siri” and both calls went through radio speakers. Fixed now (I hope) for good!

Oct 7, 2019 10:24 PM in response to MyCoolHistory

From what I see in the iOS update description it looks like this irritating glitch isn't a glitch after all, but "another great feature" of the update. I have to wonder if they'll ever fully change this back to the way it was since they seem to think it was such a grand idea that everyone should love. When I called shortly after the update, the reps didn't seem to be aware of the change and kept suggesting that I do a full reset. I later read from someone who actually did that and of course it didn't fix the problem - because the problem is a built-in new feature of the update itself. At this point, I think our best hope is that they'll eventually send an update with an option to select the handset as the default preference when using Siri to dial calls.

Oct 8, 2019 6:44 PM in response to dormeas

I am having the same experience, the phone setting automatically places the call on speaker including when the headset is plugged in. I disconnect the headset and plug back in during the call and the phone goes into the headset mode thereby turning off the speaker. Very irritating when you are attempting to maintain privacy. I do hope Apple will fix this issue.

Oct 10, 2019 5:26 AM in response to dormeas

Yes. Same issue. In addition, when I have my wired Apple headphones in, and use Siri to make a call, the iPhone makes the call using the speaker. The bug is that I cannot simply tap the speaker button to move the call to my headphones. It does not work. The iPhone will not allow me to move the call to my headset. I have to physically disconnect my headset and then take the call off speaker and then plug my headset back in. Not a safe maneuver while driving.


This is a bug not a feature.

Sep 23, 2019 8:16 PM in response to Sedril

OMG!!! This Is driving Me insane! I’ve called support yesterday and today and both reps told me that it’s something I’m doing wrong and made me do a hard reset. Just wasted time staying on the phone about two hours and resetting my phone. I hope to God this is fixed when 13.1 comes out tomorrow. This didn’t start until i upgraded to 13 a couple of days ago. 🤦‍♂️

Sep 23, 2019 10:20 PM in response to YoJerms

I know the feeling. I spent over an hour with Verizon support. Did the System Reset, All Reset, and even "unpaired" both iPhone7s from the truck's system. Siri still says "Calling (person), on speaker..." no matter what I say to her. There's no place in any settings menu to instruct the system to return to default, so calls will route to the handset unless we specifically tell Siri to "Call (person), on speaker". I think this is the most annoying surprise change I've experienced from an update. Surely they'll fix it.

Sep 28, 2019 7:45 PM in response to YoJerms

This is so dangerous and where I live, you will get a substantial ticket and demerit points for even TOUCHING your phone while driving....so an additional reason why Apple needs to change this feature back. I really hope Apple is reading these posts. On another note, before I found this thread I called tech support and his suggestion was to reset all the settings on my phone.....so up until today, the tech people at Apple are not aware of this (poor) change. 😢

Sep 30, 2019 1:28 PM in response to dormeas

I just received notice that there has been an update for IOS13.1.1 to 13.1.2 which I downloaded. It does not fix Siri directed calls that still go to speaker by default. As soon as possible. Very annoying especially when you’re using your Bluetooth in your car which does not go through the car speaker but your phone speaker.

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iOS 13, Siri making calls on speaker phone by default.

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