Beware of screen burn with dark mode

Hello Britney,

I would suggest that you read the thread carefully before telling us this is expected behavior, I have read this statement on Apple's website too. WE ALL KNOW ABOUT THE FLAW WITH OLED DISPLAYS. What we are saying that this Burn in effect has been abnormally aggravated by Apple's Dark mode which contradicts this statement Apple made "We’ve engineered the Super Retina and Super Retina XDR displays to be the best in the industry in reducing the effects of OLED "burn-in." No Britney is not the best if it happens over a period of 2 weeks of normal use comparing to the previous 11 months which I have been using my iPhone on "Normal" Mode. THIS IS NOT NORMAL, NOR IS IT ACCEPTABLE.

It's not a "flaw" with OLED displays, it's normal for them.

What phone did you have before? Apple is indeed working to be the best in the industry in reducing the effects of OLED "burn-in."

However, it can still occur, and Apple's phone displays indeed are less prone to it that many Android phones are.

If your previous phone was not an iPhone X/XS, it did not have an OLED display (that includes the iPhone XR, which has a conventional backlit LCD display.)

Fyi, I have a Blackberry Priv. Im still using it and it has an OLED display with no burn ins. Anyway Apple replaced my entire iPhone. Thanks Apple.

A Flaw would be a weakness in a design and yes burn ins are a flaw and a common issue with OLED displays. LCDs rarely suffer from burn ins however with the Gen 1 Retina MBPs some suffered ghosting issues which Apple replaced it FOC despite it being out of warranty.

Thank you Titan2 raising awareness (:

I have the same problem. I got the iOS update. Apple's iterative delivery model of shipping 'some' product out first and continuously improving features and capabilities should be scrutinized. They should have done more hardware testing and compatibility with the phone models that they deemed were compatible with the iOS update they pushed. Apple support has scheduled a technician visit. I hope they don't term it as just a hardware issue since my phone is out of warranty. I strongly believe the latest iOS update and specifically the dark mode which was launched (and I used) is the attributing factor for this LED burn in. Wish me luck at the service appointment tomorrow!

What was the outcome of this?

I had my appointment and the "genius" kept banging on how it wasn't Apples problem and that it is not in their policy. I was like - how could I even get burn in after only installing it a week ago?

In the end he did replace the screen for free but did it for multitouch issues - he did try and charge me 279quid to begin with though.

This is the first time I have ever considered leaving apple as their ignorance regarding this was infuriating!

Perhaps all of my phones have been lucky but none are experiencing issues with dark mode and no one that I know has mentioned having a problem with burn in using it. Haven’t seen a lot of buzz about issues either. At any rate all you can do is take it to Apple and let them have a go from there.

To send feedback to Apple about iPhone, use this form:

https://www.apple.com/feedback/iphone.html

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Hello DaveTNAF,

My name is not Britney..

If you feel like something could be improved or you have some ideas, you can leave feedback here: https://www.apple.com/feedback

Titan ~ Just curious: Is the Brightness slider in Settings > Display & Brightness set to the maximum?

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Same here, except mine is my home screens icons. Have an appointment with the Genius Bar today. We'll see what happens.

The tech took one look at the screen and replaced it, no questions asked. That was pretty awesome. For context, I have an iPhone XS Max with Apple Care coverage, not sure if that mattered though.

It happen to me as well, I got some Waze stuff on the screen. I’m going on Tuesday to Apple store to fix it. Got AppleCare+, hopefully I don’t need to use it.

I had this happen to my iPhone XS Max. I am on chat right now, but they told me to backup and restore. But I see the keyboard in Dark Mode too and noticed it too when switching to Dark Mode.