iPhone 11 will not charge on wireless charging

Recently got 2 iPhone 11 for my daughters, also bought a Mophie dual wireless charging pad , one of them will not do wireless charging, any one has any idea why or it is something wrong with the phone.

Thank you for your answer.

Vanit

Posted on Sep 22, 2019 8:53 AM

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44 replies

Jan 15, 2020 8:18 AM in response to vanit209

Hello,


I’m new to the Apple support community, however I have owned dozens of Apple IPhones over the years. I bought my son a iPhone 11 recently, and we had the same problem with the iPhone not charging wirelessly. I purchased the new Mophie Dual Wireless Charger, and his iPhone still wouldn’t wirelessly charge. I tried several high quality 10watt QI wireless chargers, and nothing worked.

So, when I was shopping the accessories isle at my local Best Buy, I noticed an Insignia 10watt QI wireless charger for $19.99. As a last “Hail Mary”, I bought it and brought it home. After unpacking it and setting it up, I set my son’s iPhone 11 down on this wireless charger, AND IT WORKED!!! I tried my iPhone 11 Pro Max and had no problems either. We waited a day to see if it still worked the next day, and it still does!!!

Best Buy- Insignia 10watt QI wireless charger


I hope this solution works for other as Apple Support had zero solutions for me prior.

Feb 24, 2020 2:11 PM in response to lobsterghost1

Rebooting only works for a short period of time, anywhere from a day to 2 weeks. My wife's iPhone 11 (green) passes all diagnostics at the Apple store, they gave her a new phone. It worked great for 2 weeks then had the issue again. We're still trying to get it resolved.


Meanwhile my red iPhone 11 hasn't had a minute of trouble. Both phones bought in November.

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iPhone 11 will not charge on wireless charging

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