iPhone 11 will not charge on wireless charging

Is the phone by any chance in a case with metal on the back of the case? If it is the case would be interfering with wireless charging. If it is not cased and it won't charge wireless, take it back to Apple for evaluation.

I am having the same issue with my brand new iphone 11. I tried two different wireless charging pads on my Iphone X and it works on both. But when I try it on the iphone 11 nothing. I restarted, updated and did everything. Nothing is working.

There are some people with this issue. Neither of our iPhones (11 and 11 Pro Max) have any issue with wireless charging.

Most people report that simply rebooting your iPhone fixes this.

Since you're new to iOS, see this link for instructions on how to reboot: Force restart iPhone - Apple Support

I just got two different wireless charging pads and my brand new iPhone 11 will not charge. I did a restart on the phone and boom, it is charging. I hope that apple gets this fixed soon because there are to many issues.

Actually I called and Apple said that they have had several recent calls and added mine to the list. Engineering is investigating and they might release a update in the future since they are having so many calls. You can't restart your phone each time you want to put it on the charger.

Hi javier I tried this but still no joy it the Qi pad recognises the phone is there the load to be charging then stops in about 10 seconds came across this article as well late last night

https://www.idropnews.com/news/apples-iphone-11-may-have-a-wireless-charging-problem/121241/

I just got the 11 pro max, I’m new to apple by the way, it charge on my wireless charger just perfect for the 1st week then 3 days ago it fully stopped. I have 2 different brands and it doesn’t recognize either with or without my case. I have an all rubber case by speck. Is there not somewhere in the settings to turn wireless charging on/off like with android? So frustrating, makes me want to ship this apple back before the 14 days are up

I ha e tried Lam the methods reset network / force restart and the Qi. Gather recognises it sis there but then stops charging after about 10-15 seconds. My wife’s XR phone charges as normal

Can Apple please look at this issue seriously please is it software or hardware ? Usual Apple silence

I just ran into this problem today and did a restart which seems to have (at least temporarily) fixed it.

press and release volume up

press and release volume down

hold the lock/power/siri button until the apple logo comes on screen

Well i still have the issues. However i have another Qi charger which i use in work and that works fine. So I'm guessing its the particular brand i am using at home which doesn't work which says its the qi charger and not the iPhone.

But this is by no means a universal issue. Both our iPhone 11 and iPhone 11 Pro Max charge on multiple Qi chargers. I still think if yours works on your office charger, but not the one you have at home, it's more likely the charger.

My iPhone 11 charges wirelessly but I have to move it around in different positions and pick it up and put it back down repeatedly until it starts to work. Really frustrating because I can put my wife’s iPhone 10s on the charger and it instantly begins to charge. This randomly started after about a week of charging without issue.

Hello,

I’m new to the Apple support community, however I have owned dozens of Apple IPhones over the years. I bought my son a iPhone 11 recently, and we had the same problem with the iPhone not charging wirelessly. I purchased the new Mophie Dual Wireless Charger, and his iPhone still wouldn’t wirelessly charge. I tried several high quality 10watt QI wireless chargers, and nothing worked.

So, when I was shopping the accessories isle at my local Best Buy, I noticed an Insignia 10watt QI wireless charger for $19.99. As a last “Hail Mary”, I bought it and brought it home. After unpacking it and setting it up, I set my son’s iPhone 11 down on this wireless charger, AND IT WORKED!!! I tried my iPhone 11 Pro Max and had no problems either. We waited a day to see if it still worked the next day, and it still does!!!

Best Buy- Insignia 10watt QI wireless charger

I hope this solution works for other as Apple Support had zero solutions for me prior.

I updated to iOS 13.3.1 yesterday and now my iPhone 11 is charging wirelessly again.

Same charger. It looks like a software issue was fixed in this release, since

multiple reboots did not fix the problem previously. In any case, so far so good.

Restarting helped for a little while. Then, it stopped working again. I took the case off my phone and tried two different (new) wireless chargers. No luck.

It charged on the wireless charger for a few days after I got the new phone and now will not.