iPhone 11 will not charge on wireless charging

Recently got 2 iPhone 11 for my daughters, also bought a Mophie dual wireless charging pad , one of them will not do wireless charging, any one has any idea why or it is something wrong with the phone.

Thank you for your answer.

Vanit

Posted on Sep 22, 2019 8:53 AM

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Posted on Sep 22, 2019 8:57 AM

Is the phone by any chance in a case with metal on the back of the case? If it is the case would be interfering with wireless charging. If it is not cased and it won't charge wireless, take it back to Apple for evaluation.

44 replies

Dec 26, 2019 9:29 AM in response to vanit209

My iPhone 11 charges wirelessly but I have to move it around in different positions and pick it up and put it back down repeatedly until it starts to work. Really frustrating because I can put my wife’s iPhone 10s on the charger and it instantly begins to charge. This randomly started after about a week of charging without issue.

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iPhone 11 will not charge on wireless charging

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