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iPhone 11 will not charge on wireless charging

Recently got 2 iPhone 11 for my daughters, also bought a Mophie dual wireless charging pad , one of them will not do wireless charging, any one has any idea why or it is something wrong with the phone.

Thank you for your answer.

Vanit

Posted on Sep 22, 2019 8:53 AM

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Posted on Dec 19, 2019 10:09 AM

I am having the same issue with my brand new iphone 11. I tried two different wireless charging pads on my Iphone X and it works on both. But when I try it on the iphone 11 nothing. I restarted, updated and did everything. Nothing is working.

44 replies

Dec 26, 2019 9:29 AM in response to vanit209

My iPhone 11 charges wirelessly but I have to move it around in different positions and pick it up and put it back down repeatedly until it starts to work. Really frustrating because I can put my wife’s iPhone 10s on the charger and it instantly begins to charge. This randomly started after about a week of charging without issue.

Jan 15, 2020 8:18 AM in response to vanit209

Hello,


I’m new to the Apple support community, however I have owned dozens of Apple IPhones over the years. I bought my son a iPhone 11 recently, and we had the same problem with the iPhone not charging wirelessly. I purchased the new Mophie Dual Wireless Charger, and his iPhone still wouldn’t wirelessly charge. I tried several high quality 10watt QI wireless chargers, and nothing worked.

So, when I was shopping the accessories isle at my local Best Buy, I noticed an Insignia 10watt QI wireless charger for $19.99. As a last “Hail Mary”, I bought it and brought it home. After unpacking it and setting it up, I set my son’s iPhone 11 down on this wireless charger, AND IT WORKED!!! I tried my iPhone 11 Pro Max and had no problems either. We waited a day to see if it still worked the next day, and it still does!!!

Best Buy- Insignia 10watt QI wireless charger


I hope this solution works for other as Apple Support had zero solutions for me prior.

iPhone 11 will not charge on wireless charging

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