iPhone 11 will not charge on wireless charging

Recently got 2 iPhone 11 for my daughters, also bought a Mophie dual wireless charging pad , one of them will not do wireless charging, any one has any idea why or it is something wrong with the phone.

Thank you for your answer.

Vanit

Posted on Sep 22, 2019 8:53 AM

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Posted on Sep 22, 2019 8:57 AM

Is the phone by any chance in a case with metal on the back of the case? If it is the case would be interfering with wireless charging. If it is not cased and it won't charge wireless, take it back to Apple for evaluation.

44 replies

Oct 26, 2019 1:27 PM in response to vanit209

I just got the 11 pro max, I’m new to apple by the way, it charge on my wireless charger just perfect for the 1st week then 3 days ago it fully stopped. I have 2 different brands and it doesn’t recognize either with or without my case. I have an all rubber case by speck. Is there not somewhere in the settings to turn wireless charging on/off like with android? So frustrating, makes me want to ship this apple back before the 14 days are up

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iPhone 11 will not charge on wireless charging

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