My Apple Watch keeps asking for my Apple ID password

My watch keeps asking for my Apple ID password then I enter it and it keeps asking


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Apple Watch

Posted on Sep 22, 2019 5:44 PM

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Posted on Oct 9, 2019 9:03 AM

I HAVE THE RESOLUTION. after experiencing this issue myself where the apple watch is requesting a password and you enter the password from your apple phone but then never receive the verification code this is what you need to do. Yes, It is because many of us have 2 apple IDs (1 for personal associated for you only "1st ID" and other possibly used for itunes and app store for family "2nd ID"). On a device (you decide) .. sign out of the apple id associated with your personal and sign into the one that the APPLE WATCH is asking for. This is a temporary sign out ... after you get the verification code to the 2nd ID then you can sign back in using the 1st ID. I have multiple devices so I signed out and back in using a secondary phone that I have. But you can do this on an IPAD or Macbook also. I would not do this on your primary phone. Once you sign in with the 2nd iD .... go through the verification steps on the WATCH again. This will now send the verification code to the device you used to sign into with the "2nd ID". Get that verification code, use it to verify the watch. Then go to the app store icon on the WATCH and choose any free app to download and make sure it downloads. Wait 5 minutes to confirm that you are no longer receiving this message on the watch anymore and then go back to that device you selected to now SIGN OUT using the 2nd ID and sign back in with the 1st ID.


These steps should save you 2 hours on the phone with TIER 2 APPLE Support.

TIER 1 apple support will not be able to fix this issue. If you call apple support, you need to specifically request TIER 2 support.


Be blessed and pay it forward!

373 replies

Dec 12, 2019 6:33 PM in response to HellsBelles

Onward: Haha, yes this is definitely keeping me from my sewing! I was doing this exact procedure but kept telling me it was invalid but with your directions I tried again and put in the verification code but this time it asked if I forgot my password and I clicked on change password and it took me to settings and I didn’t have to change my password it’s working now! Hopefully it will stay working. Thanks for your help, I actually don’t know how it’s working but it is for now. Back to sewing!!!

Dec 31, 2019 9:41 AM in response to mcrina

I have been an Apple user since the early 90's. This is beyond annoying. I have tried all "fixes" and still my watch is consistently asking for my apple ID and not allowing me to input this in. This consistently interrupts me when I am working out and that is totally uncalled for.


Why does Apple continually issue updates with bugs now? My iMessage no longer lets me respond to texts on my Macbook pro either with no fix in site for this as well. Mojave is a disaster and I certainly will not upgrade to Catalina. I'm going back to High Sierra or even Sierra to be done with all of this this. At least they worked. I suggest the Apple IT department get back to work and stop forcing known issues onto its customers before they lose us all.

Jan 1, 2020 5:08 PM in response to 2advanced

I have a small problem with this solution, I haven’t used that Apple ID since 2012, it was only used on an iPod I think, don’t remember the password & when I try the ‘forgot password’ Apple doesn’t even recognise the email, I am stumped that it even showed up when I was setting up my Apple Watch, it hasn’t appeared on any other device (3 iPhones & 2 iPads since 2012)😩

Jan 8, 2020 4:33 AM in response to mcrina

Another in a long list of bugs in the the worst release cycle in Apple's recent history.


I'm seeing this bug on my Apple Watch 3 running 6.1.1, with an AppleID that I use for a second App Store account in Switzerland where I live part time. I only use it for local apps that aren't available in the US Store. I have exactly zero of those apps installed on my Watch.


In my case, I get the incessant prompts a few times per day, and if I don't click cancel, I get the chance to enter the password from my iPhone. After I do, I'm told to enter the two factor auth code that appears on my other devices, but that code never arrives. Maybe that code would pop up on a device using that AppleID as its primary, but I don't have such a device. It's an App Store ID only.


Nice job, as usual, Apple. Their quality suffers for careless, hurried releases.

Jan 8, 2020 1:32 PM in response to arcadiathesloth

The request on my phone had stopped for a few days, then yesterday I installed a new app using my current Apple ID todo so. Yesterday afternoon (NZtime) I had the request pop up a few times, this morning it’s pretty constant, it pops upon my watch. Press cancel, then on my phone, press cancel, it then pops up on my watch, press cancel, phone then watch ad infinitum... gaaahhh!

Jan 9, 2020 4:43 PM in response to mcrina

My watch is asking me to sign into an Apple ID that does not belong to me! No-one has had access to my watch or phone to be able to even try and enter a different Apple ID.

When trying what you suggest above is presuming that it is my Apple ID, and has stated that it will get back to me within 7 days when I will be able to reset the Apple ID which does not belong to me!

I have had various problems with my Apple ID since the last 3 updates on XR phone, and finally had to change it to the one I have now! Now my watch is asking me to log into an Apple ID that I have never seen before!

Jan 12, 2020 10:01 AM in response to mcrina

Mine is asking for a password from an account that is not mine also. I bought a 2nd hand iPhone about 7 years ago from somebody and it is their apple id account that my Apple watch is wanting a password from. I haven't had that particular phone for years now and definitely not whilst owning the Apple Watch. Absolutely crazy. I've removed and reinstalled any old apps on my phone in case that helped, signed out of Itunes and it still is happening. I hope Apple do something soon as it's getting real frustrating.

Jan 20, 2020 2:39 AM in response to uro111

Mine had stopped doing it for over a week I think, i was at home a lot on wifi. Then on Saturday I went out for several hours to a nearby city & was fine, no requests, I went out again on Sunday for several hours to another town, opposite direction from the day before. I’d been out for a. Purple of hours & up pops the request, I mostly ignored it, this evening it’s done it again.

I’m not doing any more fixes, Apple can fix it.

its an old obsolete I’D it’s crazy!

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My Apple Watch keeps asking for my Apple ID password

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