My Apple Watch keeps asking for my Apple ID password

My watch keeps asking for my Apple ID password then I enter it and it keeps asking


[Re-Titled by Moderator]

Apple Watch

Posted on Sep 22, 2019 5:44 PM

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Posted on Oct 9, 2019 9:03 AM

I HAVE THE RESOLUTION. after experiencing this issue myself where the apple watch is requesting a password and you enter the password from your apple phone but then never receive the verification code this is what you need to do. Yes, It is because many of us have 2 apple IDs (1 for personal associated for you only "1st ID" and other possibly used for itunes and app store for family "2nd ID"). On a device (you decide) .. sign out of the apple id associated with your personal and sign into the one that the APPLE WATCH is asking for. This is a temporary sign out ... after you get the verification code to the 2nd ID then you can sign back in using the 1st ID. I have multiple devices so I signed out and back in using a secondary phone that I have. But you can do this on an IPAD or Macbook also. I would not do this on your primary phone. Once you sign in with the 2nd iD .... go through the verification steps on the WATCH again. This will now send the verification code to the device you used to sign into with the "2nd ID". Get that verification code, use it to verify the watch. Then go to the app store icon on the WATCH and choose any free app to download and make sure it downloads. Wait 5 minutes to confirm that you are no longer receiving this message on the watch anymore and then go back to that device you selected to now SIGN OUT using the 2nd ID and sign back in with the 1st ID.


These steps should save you 2 hours on the phone with TIER 2 APPLE Support.

TIER 1 apple support will not be able to fix this issue. If you call apple support, you need to specifically request TIER 2 support.


Be blessed and pay it forward!

373 replies

Oct 26, 2019 8:06 AM in response to jerifromtn

I have had the same issue as well since upgrading my watch. I solved it today. I also have 2 different apple IDs. I went to the app store on the watch. I chose a free app. Pressed Get and then was asked for my password. I have a work iPhone so I logged out with my primary account and logged back in with the secondary. Then I went back to the watch selected password. Entered the password on my primary iPhone and then received the verification code on the work iPhone. It took the code downloaded the app and no messages since and its been about 6 hours.

Oct 28, 2019 10:32 AM in response to mcrina

This happened to me when I subscribed to Apple Music and cancelled but I still had playlists with Apple Music only songs on them syncing to my Apple Watch. I added a filter to all my smart playlists to remove Apple Music items (Cloud Status is not Apple Music) and disabled Heavy Rotation in the Watch App under Music.


I haven't seen the password prompt again since (fingers crossed).

Apr 9, 2020 11:18 AM in response to mcrina

I fought this problem for a week. Finally I got it. The watch prompts for your apple password. On the watch tap Password and them the little keyboard on the watch. At the exact same time that you tap the keyboard on the watch, your phone prompts you for action (it happens so fast I can't ever tell you what it said) - be ready to tap the prompt on you phone. If you catch it in time, the phone brings up a place to enter the password. I entered my Apple app store/itunes password. That was what it wanted. I hope it works for you too!

Apr 17, 2020 7:45 AM in response to 1533_

It is not in settings. You have to enter it in in the box that pops up on the phone when you touch the little keyboard (Picture) on the watch. You have to be fast !

This was a frustrating thing for me. I found it by watching my phone to see what would flash up on the phone when I would hit the little keyboard on the watch. I finally saw that it was an entry box. It flashes on the phone screen so fast I could not even read it, then it goes away! So do this: put your: iphone in your lap where you can quickly touch the box that will flash at the top of the phone screen. Follow the prompts on the watch to get to that PASSWORD then KEYBOARD. When you tap that little KEYBOARD on your watch your phone opens up a box for you to enter the password. You have to be fast. When you finally get to that point and you tap the box on your iphone, a keyboard will pop up, on the phone, for you to enter your password. The first time I did it I entered my itunes apple store password. That worked for about a day. Then when it asked again the next day I entered my iCloud password, because I have them separate for some reason... Anyway once I had entered them both I was done. It never asked me for the password again.

Apr 17, 2020 7:49 AM in response to MuldunE

It is not in the watch setting or phone setting. I don't know where it ends up but you enter it is a box that pops up on the phone when you tap that little keyboard picture that comes up on the watch when the follow the prompts...You have to be fast to catch it....

This was a frustrating thing for me. I found it by watching my phone to see what would flash up on the phone when I would hit the little keyboard on the watch. I finally saw that it was an entry box. It flashes on the phone screen so fast I could not even read it, then it goes away! So do this: put your: iphone in your lap where you can quickly touch the box that will flash at the top of the phone screen. Follow the prompts on the watch to get to that PASSWORD then KEYBOARD. When you tap that little KEYBOARD on your watch your phone opens up a box for you to enter the password. You have to be fast. When you finally get to that point and you tap the box on your iphone, a keyboard will pop up, on the phone, for you to enter your password. The first time I did it I entered my itunes apple store password. That worked for about a day. Then when it asked again the next day I entered my iCloud password, because I have them separate for some reason... Anyway once I had entered them both I was done. It never asked me for the password again.

May 4, 2020 7:47 AM in response to MuldunE

Try this:

  1. Open the “Settings” app on the Apple Watch and go to “General.”
  2. Scroll down and choose “Reset”.
  3. Tap on “Erase All Content and Settings”.
  4. Enter the passcode for the Apple Watch.
  5. Scroll down and confirm you wish to reset the Apple Watch and erase all data from the device.
  6. Make sure that you have at least iOS 8.2 installed on your iPhone.
  7. Fully charge your Apple Watch.
  8. Use the Apple Watch app on your iPhone to setup your Apple Watch.

Aug 21, 2020 6:41 AM in response to mcrina

Hi All;

As of recent 13.6.1- I have a sole watch 3 38mm. The Updates for me on the watch watch did the same thing... Looping for password-the Keyboard directs you to your phone yet, When I went into my general>Apple ID> it was grayed out, couldn’t do anything.

MY ANSWER that worked for me-On your watch use the (freestyle-hand writing option) then enter your password (go slow it’s not forgiving) - you will then receive your verification code and you are good to go.

Hope this helps

Mar 31, 2020 6:51 PM in response to janinefromredmond

  1. You can enter the password by A) Tapping on the watch face - It gives you two options. One looks like a keyboard which very likely will not work for you and a second option. B) Tap on the second option (it is the one that does not look like a keyboard C) Draw your password letter by letter on the watch face. Your watch will display the character that it believes you entered, you have the option of erasing it if it is wrong. D) When you have finished entering you password, tap the enter icon.
  2. However that procedure is every bit as tedious as it sounds. Yes it works, but you can make your watch stop asking you for your password. What you need to do is deregister your watch. And, then go through the initial registration procedure (as if you just bought your watch) all over again. Yes, this is also annoying, but it will fix your problem.



[Edited by Moderator]

Oct 21, 2019 2:52 PM in response to TheSparr0w

The combination of your advice and ebony_eyes has solved my problem.


I got my spare iPad, logged out of my primary iCloud account and then logged in to iCloud using my iTunes Store ID. This ID is very old and did not have an iCloud account linked to it so I created that. I then tried to install an app on the Watch, got the Verification message, entered my password and the alert and number appeared on my iPad. Job done!


It is important to make sure that your store ID does have an iCloud account as well even if you never use it again.


Many thanks.

Nov 6, 2019 5:59 PM in response to mcrina

I had same issue and so far, my watch is not asking for password anymore. I had 2 factor verification and that prevent me to log in properly.


  1. from phone, signed out apple id that I was using.
  2. log in (using phone) apple id which apple watch is asking password for.
  3. go to watch app from the phone and go general -> apple ID
  4. there should be itune/app login id matching apple id watch is asking password for.
  5. sign in using watch app


This should stop asking password for different apple id.

I switched back to apple ID that I was using before.

My watch stop asking for password for now.

Hope this help others.

Dec 16, 2019 11:06 AM in response to Sapper01

Apple responded immediately when I called them. In my case, it was an app, Messenger, that wasn't loading correctly. When we deleted and reloaded the app, it all worked fine. The only confusing thing was how to enter the password: using Scribble, which I did not recognize (stippled cap A icon with finger on it, doh!) but when it was pointed out how to use it, easy peasy.

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My Apple Watch keeps asking for my Apple ID password

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