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My Apple Watch keeps asking for my Apple ID password

My watch keeps asking for my Apple ID password then I enter it and it keeps asking


[Re-Titled by Moderator]

Apple Watch

Posted on Sep 22, 2019 5:44 PM

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373 replies

Oct 25, 2019 9:59 AM in response to dailaoshi

I posted this earlier, but this may help:


TRY THIS FIRST: First, on my Apple Watch, at the prompt I enter my "family" account password and clicked "send verification code". Then I signed out of the App Store (Signed into my "family" account) on my phone (on the actual phone settings, not the Apple Watch settings), then signed into the App Store with my "personal" account, then signed out again and resigned in back with my original "family" account. As soon as I signed back in with my "family" account I got a verification code pop up and was able to enter that into the watch.


WHY THIS IS HAPPENING: If your iCloud is one account ("personal"), and your iTunes/APP Store is another (like a "family" account), what's happening is that now you can access the App Store right from your watch (now its its own device), so its asking for password and verification code (you can choose which account to use for iCloud and which account to use for App Store in the Watch App settings). But if you're like me, you don't actually have a device that's signed into iCloud USING THE ITUNES/App Store "family" account, so when Apple Watch sends a verification code for the "family" account, there is no device that can receive it because they are all signed into the "personal" account. This is why generating a code from Password & Security doesn't work, because that code is associated with the iCloud "personal" account, not the App Store "family" account.


ANOTHER SOLUTION: Use an iPad or Mac and sign into iCloud using the "family" account. You could use your phone too but that's a pain. Once you sign into the iPad or Mac, you will now be able to receive verification codes from the "family" account on this device.




Good luck!

Oct 25, 2019 2:07 PM in response to mcrina

I changed the password for my apple id on my iPad, iPhone, and Mac laptop. My iwatch 3 with cellular keeps asking me for my apple id and also for a verification code, at least some of the time. I do it and a little later, it asks again. How do I fix this issue? I don't have multiple apple ids. I didn't have this problem until I changed my apple id password.

Oct 26, 2019 8:06 AM in response to jerifromtn

I have had the same issue as well since upgrading my watch. I solved it today. I also have 2 different apple IDs. I went to the app store on the watch. I chose a free app. Pressed Get and then was asked for my password. I have a work iPhone so I logged out with my primary account and logged back in with the secondary. Then I went back to the watch selected password. Entered the password on my primary iPhone and then received the verification code on the work iPhone. It took the code downloaded the app and no messages since and its been about 6 hours.

Oct 28, 2019 10:32 AM in response to mcrina

This happened to me when I subscribed to Apple Music and cancelled but I still had playlists with Apple Music only songs on them syncing to my Apple Watch. I added a filter to all my smart playlists to remove Apple Music items (Cloud Status is not Apple Music) and disabled Heavy Rotation in the Watch App under Music.


I haven't seen the password prompt again since (fingers crossed).

My Apple Watch keeps asking for my Apple ID password

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