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Hi, i have an issue of my camera app was in black screen. I need to stop app from multitask and it ok again. anyone face same issue?
Similar issue here but slight variation. I started using my wife's new iPhone 11 Pro 256GB this morning and noticed that sometimes when loading the camera through the shortcut button from the lock screen, I would get a black screen. Flipping the camera to front camera and back doesn't resolve the problem. Going back to the lock screen and pressing the shortcut button again solves it.
Already missed 2 shots at toddler's first dental visit this morning. Wife doesn't know about it yet but I'm sure it will be a to visit the local Apple store once she finds out this problem with her new phone. The only reason why I bought this phone for her is because of her comments on her current 6s' camera.
I have had the same problem twice with my iPhone 11 Pro Max, once with an earlier version of iOS 13 and today with iOS 13.2. I had to restart the phone for the camera app to work.
Similar issue here with my iPhone 11 Pro max 256GB. I've visited the Apple store to report this issue and its been 48hours and still no update if they fix it. I'm so disappointed.
iPhone 11. same issue. camera is black. period.
same problem. going to get refund and go to the 8plus
i contacted Apple and they checked my phone at the Apple Store; one of the three front Cameras was bad. Apple replaced my iPhone.
No issues with iPhone now.
Same here. iPhone 11 pro max 256GB. When I switch to man camera from secondary camera it went black. And I fix this by restarting my device. What is the problem actually?
Thank you.
Yes. I coordinated with Apple support. They ran diagnostics. And My results said that My phone’s camera is defected. And need a service of phone.
I went to Apple Store. They ran diagnostics. The telephoto lens had issues. They tried to replace the lens and it didn't work. They replaced the phone with a new one. I was pleased.
Same issue. I rebooted phone and it started working.
I have also noticed that I had the Xfinity app open with paused video in small player. I force closed the app and cam started working. Wondering if video playback locks out camera somehow?
Iphone 11 pro max camera app black screen problem
