My new iPhone 11 keeps disconnecting bluetooth devices

My new iPhone 11 keeps disconnecting bluetooth devices (happens both with Bose QC headset and Skoda car Bluetooth)

I did not see this behaviour on an iPhone X running IOS 13 beta.

Anyone having the same problem? Or even better: a solution?


(This question is about iPhone 11, but Apple apparently didn't take the time to update the "What device is this about"... )



[Re-Titled by Moderator]


iPhone

Posted on Sep 23, 2019 12:42 AM

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Posted on Nov 9, 2019 2:44 PM

SOLUTION

OK! I got Oscar at Apple. He is a big brain and has helped me FIX this!!

Here's the drill.

Connect iPhone 11 Pro to Macbook.

Backup to computer NOT to iCloud.

When backup is complete, restore software on the iPhone AS NEW. At this point do NOT restore data.

Once the phone has new software installed, BEFORE restoring data, on the car, forget the old Bluetooth connection and pair a new connection. Test calls. Mine works now where it was dropping 100% of incoming calls. Outgoing calls work as well.

Then go back to iTunes and restore data from the backup you just did a bit ago.

ENJOY!!!

Cudos to Oscar, Apple customer service wizard! (Previous TWO Apple reps told me there wasn't a problem with the phone, it was my car).

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My new iPhone 11 keeps disconnecting bluetooth devices

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