My new iPhone 11 keeps disconnecting bluetooth devices (happens both with Bose QC headset and Skoda car Bluetooth)
I did not see this behaviour on an iPhone X running IOS 13 beta.
Anyone having the same problem? Or even better: a solution?
(This question is about iPhone 11, but Apple apparently didn't take the time to update the "What device is this about"... )
[Re-Titled by Moderator]
iPhone
SOLUTION
OK! I got Oscar at Apple. He is a big brain and has helped me FIX this!!
Here's the drill.
Connect iPhone 11 Pro to Macbook.
Backup to computer NOT to iCloud.
When backup is complete, restore software on the iPhone AS NEW. At this point do NOT restore data.
Once the phone has new software installed, BEFORE restoring data, on the car, forget the old Bluetooth connection and pair a new connection. Test calls. Mine works now where it was dropping 100% of incoming calls. Outgoing calls work as well.
Then go back to iTunes and restore data from the backup you just did a bit ago.
ENJOY!!!
Cudos to Oscar, Apple customer service wizard! (Previous TWO Apple reps told me there wasn't a problem with the phone, it was my car).
It looks like my iPhone 11 Pro also has a problem with the Wi-Fi. The connection is established, but the apps behave as if there is no connection. Several times a day I have to switch the Wi-Fi module off and on again. Then it works for a couple of hours. Pretty annoying the whole thing.
Yes, this too has happened with my iPhone 11 Pro Max. I figured out it will stay connected to my car bluetooth (2016 Toyota 4Runner) but only if I do not not allow my phone contacts to be transferred. So, I can send / accept calls without bluethooth disconnecting, but can only see incoming phone numbers (no names) and can't use voice call in car as no names are associated witht he phone number. Very very frustrating!!! Have already received a new phone from Apple, absolutely no help. They need to fix problem quickly or this is my last iPhone as I need to use my phone for work.
Beats are owned by Apple so my guess is they know of this problem but want everyone to buy AirPods or beats for our phones to work, too bad for anyone wanting to use car Bluetooth. I just switched to Apple from Android and seriously considering taking this back after speaking to Apple, plantronics and reading this community section. I have 13.3 iOS on my phone, max pro 11. I’m buying the AirPods to see if they have no issues, I’ll update in the next day or 2
I had to sell my iPhone 11 Pro after Apple did nothing about this issue on my 2018 4Runner (also had issues with airpods, btw). We swapped out the phone for another model and tried literally every combination of hardware troubleshooting, firmware updates, etc. etc. Apple didn't care that their product simply wouldn't work for me.
My ear piece keeps disconnecting also. Very frustrating. I tried unpairing and connecting again. No good. HELP!!!!
IOS 13.1.3 and my headset keeps disconnect my earpice directly When i dont talk in the phone.....
Still the same even with iOS 13.1.3 on iphone 11 Pro
This is a hopeless case. Apple, please fix this issue once and for all.
If it is not Apple's fault, why is it happening only to iPhone 11 Pro and Pro Max? I guess they could not find a way to solve the problem, thus, put the blame on something else.
I just discovered that Apple has removed the "I have this problem too" counter? Don't they want the public to know the severity of the problem?
Yeah some times I wonder if Apple even looks at the boards. Mine connects for about one second. I only know that because an icon shows on Jeeps display.
I have tried to connect mine straight from Bluetooth setting still have some problem disconnecting but not as often only about once ever 10 minutes
My new iPhone 11 keeps disconnecting bluetooth devices
