My monthly challenges have disappeared from the Activity app

All the monthly challenge badges that I have complete so far this year have disappeared, as well as my current month’s progress, and one of the special challenge badges. All my workouts are still showing up though so an Apple store employee directed me here. Has that happened to anyone else? iPhone 11 Pro, iOS 13.

Posted on Sep 23, 2019 5:15 AM

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Posted on Nov 16, 2019 1:34 AM

Having just updated to IOS 13.2.2 on my iPhone 11 Pro Max, I now see all my Award badges etc.

While the phone was updating, I turned my Apple Watch (4th Gen) off.

Once the update was done (Watch still off) I checked the Awards and found they had reappeared.

I then turned the watch back on.


All done

131 replies

Sep 30, 2019 9:42 AM in response to SILVAF0XX

How did our migration not work? All I did was restore my iphone to a fresh start. All of my other information including the most recent data from the day showed back up. The Only thing missing is the monthly challenges and the different exercise badges. If the process of how a phone is migrated is how the badges get transferred then something is definitely wrong. The monthly challenges ever since I started from back in May of 2018 is gone all the way up till now. How did I do anything wrong if they took away not just this month's challenge but all of the monthly challenges. This is definitely an apple problem. I'm sorry I do not believe this is a user error, but rather an apple error.

Oct 4, 2019 4:33 PM in response to DaisyJohnson

Oh ugh noooo! It’s always a panic when I get a new watch or phone. I’m waiting for my iPhone 11pro to arrive and suddenly I’ve lost 9 months yes 9 months of activity data. I was as a almost 1,300 move streak and it’s dropped to 958. Hubby rolled his eyes but this is important stuff to me. I have every single special award except the one from China. The weekly awards are on the correct day but the circles aren’t filled in for an entire section of 9 months. The awards are still there so far which is puzzling. Hey Apple I’ve been known to run laps in airports, found gyms that I can’t believe I’ve actually gone into to accomplish this. Please help us.

Hope this all works out. Hang in there everyone and keep circling those rings. Last time there was a glitch it took months to get Apple to correct it.

Oct 4, 2019 6:24 PM in response to platini76

I don’t really know the answer I went through so many restores trying to get stuff back I finally gave up and accepted what they gave me. This is the most frustrated I’ve ever been with an Apple product and update. For something they use to promote a product like the badges and closing rings I think they should do a better job of making sure the stuff syncs over many scenarios. I will say that finally things some things showed up after a bit. But I still lost a bunch.

Dec 3, 2019 2:52 PM in response to DaisyJohnson

I have the same problem.

restored the iPhone to factory settings and waited until all is loaded on the phone again from iCloud.

all medals and badges were complete. Then after an hour or so the special medals were gone. away. Like they would have been never here before.


several restarts of the phone doesn’t solve the issue.


i guess, it’s the right moment to replace this watch by another non-Apple smartwatch.

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My monthly challenges have disappeared from the Activity app

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