wifi issues with Iphone 11 Pro Max

There was a couple of things we tried first but didn’t seem to make a difference. I just can’t remember. Just to make sure you didn’t just do a soft reset but you did a reset all settings? I also updated the software to 13.2. Not sure if that did anything or not.

i have the same problem, even after upgrading to ios 13.2. .. I have 3 different iphones here. iphone 6, iphone 8+ and iphone 11 max pro 256 GB. only the iphone 11 has the wifi issues, the other ones work smooth and fine. The Iphone 11 connects first to the wifi, but jumps off. Usually i must restart the entire phone to be able to connect to the wifi again. and then almost immediately it jumps off.. and i need to restart the phone - that is unacceptable..

i actually did 3 types of reset to see if it made a difference, making sure that i would carry on to the next method only confirming that that method didn't work...

i did reset all settings , reset all network settings and restore factory settings...

i can connect to 5ghz network now but signal strength it pretty poor, but after upgrading my iphone x to the latest ios 13.2 i noticed that this problem also is having issues the same signal strength as my phone 11 pro max... i have given up and just use my carriers network lol

i have to switch the wifi off or no connection most of the time. Apps constantly closing on me etc. I think the modem is junk. In fact I hate iPhone 11 its a piece of junk in my opinion. We bought 3 and had to send one back for replacement because it would no longer connect to cellular. Also it will not connect to either of our 2 iMacs or MacBook Pro running the new Catalina. Apple couldn’t fix it and said if enough people complain they might send out an update lol. Horrible service and product. Apple has went to ****.

My 11 pro max is losing WiFi connection all the time mostly using YouTube or something that sucks all the speed. It reconnects after a minute or two. I can’t manually connect cause it says WiFi isn’t available. It drives me nuts. I lost my data packet two times from those dropouts

all I can say is I reset everything and it persists

also on 13.0 it didn’t drop. So another update fxkup. Probably 13.1.3

I have an iPhone 11 Pro with the same issues. I have updated at each turn and it has not resolved the issue. I have to turn off WiFi and the turn it back on. None of my other Apple devices are dropping WiFi even if I have not used them for a couple of days or weeks. I can be using my phone, set it down, and then come back to it and have to reset the WiFi.

While I don't know if this is specific to this years models, or if it's just the environment I was in - I was experiencing similar issues with my iPhone 11 Pro. My internet kept dropping, there was low connection, and I also kept getting several "incorrect password" messages when I was 1000% certain I was entering in the correct password. There are many intricate moving parts to connecting to Wifi, and again I'm not sure if there's anything different with the internal structure of the current line of iPhones or what but I didn't have any issues before.

If you're having issues with connection and having constant WiFi dropouts in your home when your previous model of your iPhones did not, I suggest looking into adjusting this setting on your router - it's called "DTIM Interval".

On some routers, the DTIM period can be adjusted.

Devices like laptops and iPads require high communication throughput and run on big batteries so on the DTIM scale, a DTIM period of "1" would suffice.

For cell phones, they require low communication throughput and run on smaller batteries - so a higher DTIM period is needed.

I'm not sure what it is about the 11 models but every model I had prior (Xs Max, X) didn't have any problem when my router was set to a DTIM period of 1.

My router is now set to a DTIM period of 3 and my dropped connections have virtually gone away.

https://routerguide.net/dtim-interval-period-best-setting/

Check your DTIM on your router and see if this even remotely helps! (may not but worth a shot, it worked for me.)

Now as they released 13.2.2 and I haven’t updated - my WiFi isn’t losing the connection

but also my flat mate with iPhone XR is not home for a few days so it’s either his phone kicking mine from 5ghz network or something about ... not updating ? Probably first.

I updated to 13.2.2, the issue for me is on the 5ghz network, it connects and works once, then subsequently can't sent data out, only down. 2.4 ghz network fine. Anyone else having an issue. On hold with apple tech support

Same problem here!!! Very disappointed... my iPhone 7+ works perfect with wifi connection, but the latest iPhone 11 pro max struggles... already changed a new iPhone last Thursday, still the same problem...

iPhone Pro Max Telstra Smart Gen Modem (Australia). Wifi always worse preforming than IPhone X. Drops signal, causes router to reboot with Airplay. Just poor. Did all the usual to no avail. Finally solved ! Changed router on 5ghz from Auto to a non- DFS channel ! Hey presto the Wifi Throughput increased from 300/400Mps (IPhone X 500/600) to 550/700 (iPhone X still 500/600). Exact same behaviour with new IPad Pro. Note the channel I’m now using was more congested so I can see why the router didn’t pick it. DFS is I’ve learned a protocol that means the router has to check for conflict with naval radars. This extra steps in MS maybe conflicts with the latest US Intel modem (my X is intel modem). Hope this helps. My Pro is for the first time in a month is faster on Wifi than 4G ! Hope it helps some ....

Have same issue. Works after an update a few times then stops working on 5 ghz. Thought by all these updates would do it. Proble still there. Multiple phones. Only on iPhone 11. iPads. Macs all good. So not my router. I’ve spoken to tech support and they are unaware of an issue. I told them to see this chat. But they refuse to acknowledge

They act like I am the only one they have ever heard of with the issue. Already returned one when the cellular quit working. Our cellular is also weaker than previous iPhones. I keep hoping for a miracle update but I think the modems are bad. I wish we had a lemon law for cell phones I would immediately pack up 3 and ship them back. Also the iMacs new Catalina will not even detect these phones when I connect. I was on the phone with an Apple senior for two hours to no avail. I had an appointment for 10:30 the next morning but she never called me back. Apple service has become as bad as their iPhone 11 Pro Max junk. I have become a very dissatisfied customer paying $1800 x 3 for half inoperative cell phones.

I have just updated to 13.2.3 and the wifi connection problem still persists. I am using Google wifi 3 (mesh points) and all my other devices work perfectly fine except my iphone 11 Pro Max.

I had to keep toggle On and Off the plane mode to get a very short re-connection back on wifi. The problem is more obvious when watching Youtube videos. You cannot see the entire video without it stopping a few times.

I believe it could also be a weak antenna problem because if I bring my phone right next to the router, the signal is immediately improved and Youtube can be played smoothly without stopping.

Solution is desperately needed from Apple!

My Wifi is dropping with ALL wifi networks and also with my Personal hotspot. My new iPhone 11Pro Max is the only device where this happens.

Everytime the phone goes to screen sleep, I seem to lose the wifi/hotspot connection.

Using system 13.2.2

VERY frustrated.