iPhone 11 on iOS 13 having Bluetooth connectivity issues

maryannfromaustin wrote:

Agreed. Spent way too much money on a phone to have these issues. I wish I still had my iPhone 6 plus. Bluetooth issues with my iPhone 11, Reminders no longer working on my MacBook Air. The list goes on.

Apparently you missed the notice that iOS 13 Reminders will not be accessible by a Mac until macOS Catalina is released, except via a web browser:

Upgraded reminders aren't compatible with earlier versions of iOS and macOS. If you upgrade your reminders on your iPhone with iOS 13, your iPad and Mac using the same iCloud account can’t access your reminders until iPadOS and macOS 10.15 Catalina are available.

Get ready for the new Reminders app - Apple Support

What to expect after you upgrade

Here's what you can expect after you upgrade your reminders:

• iCloud reminders are available on your other devices only if they're running the latest software.

• iCloud reminders created on a device that's running earlier software are visible only on other devices running earlier software. When you update that device to the latest software, those new reminders will be lost when you open the Reminders app.

• If you create new iCloud reminders on a secondary device that's running iOS 13 or macOS Catalina, but you haven't yet opened the new Reminders app on that device—for example, if you used Siri to create reminders—those reminders will be lost when you open the app for the first time. To avoid this, open the Reminders app once before you create any new reminders on an updated device.

• You can't see iCloud reminders in the iCloud for Windows app.

JulesCF4 wrote:

I respectfully disagree as well, and I for one am not forcing you to use that rather condescending analogy.

Bluetooth connectivity stability can absolutely be a problem with the phone, and the phone is the common denominator among the 1000+ people on this thread with the same issue. If Apple has put out a device that is not compatible with the majority of car manufacturers, then it is an Apple issue.

First, it’s not condescending, it’s an example of why the logic of “my phone used to work, now it doesn’t, Apple’s software is broken” is not a valid statement. One step in troubleshooting to be sure.

Second, millions of these phones have already been sold and millions more have upgraded to iOS 13, and not everyone has an issue nor are people having issues with all vehicles.

Some obviously are, which is why I advise everyone having issues to notify Apple Support directly so they can track commonalities.

Contact - Official Apple Support

Update! It FINALLY WORKS !!!!

Yesterday i posted this:

“Oct 9, 2019 1:31 PM

I tried to disconnect my Apple Watch from my iPhone 11 Pro Max, and deleted the pairing with my car (both on the phone and in the car). This did not solve the problem. Tried to delete again and pair once again. Still no solution to the problem. I have no names in the cars contacts - only a spooling wheel, i have phone numbers in the recent calls (used to have names of my contacts), and no favourites (empty, no names or numbers).

iOS 13.1.2 with Alfa Romeo Giulia Veloce Q4 from 2017 with the Alfa Connect infotainment system. No other bluetooth devices connected to the phone or car. iPhone was restored from backup via Macbook Pro when received on 20 september.

My girlfriend’s iPhone 6S connect flawlessly to the car on iOS 12.4.”

UPDATE:

Today i re-connected my Apple Watch this morning, and got in my car. Last night i booked a call with Apple Support Denmark for a call at 8.30 during my drive to work. No solutions from Apple Support, other than : Try setting up the phone as new and restore again from backup. They would however contact Alfa Romeo and also put in a “tricket” in the Apple Support system.

As I re-paired the phone this morning (once again for the 35+ time) to the car to be able to receive the call from Apple there still was no contacts. Also after the 40 minutes drive to work. I have not tried to restore the phone as new and restore from backup - was a plan B for the weekend- as a last resort....

Finally!! after work i got in the car again and drove for a company dinner. After 15 minutes drive FINALLY ALL CONTACTS synced to the car with names and also names in the recent calls. I have NO IDEA why it works now... But it also worked on the drive home from the restaurant...... Calls have worked since i got the phone and also text messages - without dropped calls etc.

Could it really be that the iPhone connection to the Apple Watch - somehow- was blocking other BT devices from syncing????? The Apple watch is the first version and is running watch OS 4 (it can’t be updated to watch iOS 5 or 6) and was automatically paired on 20 September to the iPhone during installation of the phone from my backup....

Still rock solid, not a single drop on a call or playing music, ever with my 11 Pro Max.

However, that information doesn't do anyone here any more good than those saying that they are having issues.

If you are having issues with Bluetooth dropping or refusing to pair in your configuration, contact Apple support directly so they can investigate which devices are having these issues.

The issues are not universal, and that's the quickest way they will be able to figure out what is going wrong with which devices and how to fix them and/or which vendors will need to update their firmware.

Contact - Official Apple Support

As I was expecting updating my car's software didn't solve the problem. I tested two iPhone 6s' and my 11Pro al on 13.1.2 and the bluetooth connection is only stable when I switch off the contact sync. When it is connected and stable the calls are clear and no interruptions at all so I don't have that problem.

I did report the bug via https://www.apple.com/feedback/iphone.html and ask everyone here to do the same. Let's drown them with reports as they are clearly not reading in this forum...

marcel35 wrote:

I did report the bug via https://www.apple.com/feedback/iphone.html and ask everyone here to do the same. Let's drown them with reports as they are clearly not reading in this forum...

Which is correct; Apple Support Communities is for Apple users to interact; to work with Apple Support you need to contact them directly.

alldaylong wrote:

Not working for me either. Apple really needs to resolve ASAP.

New phone and can't use Bluetooth? What is the latest?

As has been stated several times, some are having issues with Bluetooth.

I literally have never had any issue whatsoever with my 11 Pro Max.

That doesn't help you, but it shows it's not a universal issue by any means.

It's only by people contacting Apple Support directly so they know which phones and BT devices are having issues that we have any fixes at all.

Contact - Official Apple Support

Sfis, beta testers are not “chosen ones”. You too can opt in to the Beta version of iOS. I’ve been running 13.2 Beta since last week and my Bluetooth has been stable with the exception of some random “ crackling” that occurs on my AirPods, which usually goes away after a few seconds. My Bluetooth connection is stable with my 2011 Ford Escape and not enough testing to determine if my soundbar connection is stable.

I have also updated my Apple Watch to the lates OS, and I know a lot of people have a theory of the watch being a potential “culprit/factor” in their Bluetooth woes.

you can opt in to the beta for any of your devices by going here

https://beta.apple.com/sp/betaprogram/

Samesies! For me calls and music/audio seem okay (haven’t tested long duration calls though) in my 2012 Prius, it’s just Siri. Invoking her works and she can hear me, but I do not hear her over car audio or phone speaker. Makes it hard to dictate text messages or anything else when trying to take queues from the phone visuals. All was good before 13 and iPhone 11.

I am on another thread that has some overlap with this one but is focused solely on AirPod Bluetooth issues that I also had been experiencing.

https://discussions.apple.com/thread/250687104

Kai1017

yes, they read it....I had a post removed yesterday....here is the text I got in my email

Apple Support Communities 

Hi Jeff (jmoore1119),

Thanks for participating in the Apple Support Communities.

 We removed your post “Iphone 11 bluetooth issues because it contained information about beta software. 

To comment or ask questions about beta software, go to our Apple Developer Forums page:

https://forums.developer.apple.com/welcome

Here you can share your Iphone 11 bluetooth issues post, make comments, and ask questions.

For more information, see the Apple Beta Software Program page:

https://beta.apple.com/sp/betaprogram

 We’ve included a copy of your original post below.

Thanks,

Apple Support Communities Staff

I’ve had good success on iOS 13 beta 2 and 3.

only issue I’ve encountered is random “crackles” with the AirPods ( gen 1 ) sound quality when answering a call. It usually only lasts a few seconds before correcting itself. 

i have not encountered “disconnects” with my 2011 escape or my Panasonic soundbar like I did in 13.1.2 or previous 13 public releases. 

This is a send-only account. Replies received at this address are automatically deleted.

TM and copyright © 2018 Apple Inc., One Apple Park Way, Cupertino CA, 95014, USA. All Rights Reserved|Privacy Policy|Terms of Use|Apple Support

I recently had to switch from the iPhone 11 Pro Max that had been working flawlessly with the Bluetooth in my 2011 Toyota FJ Cruiser to another because of an unrelated hardware issue.

My new 11 Pro Max also works perfectly with my FJ Cruiser.

As an aside, I just spent four days in a rental 2019 Chrysler 300 and had no issues with Bluetooth in it, either.

Obviously, there are still issues that are complicating this, so be sure to directly contact Apple so they know which devices are having issues.

Contact - Official Apple Support

Contact your BMW dealer and see if they have any updates.

Then contact Apple directly so they know about your issue; this is a user to user forum so Apple Support won;'t know based upon your post here.

Official Apple Support (UK)

They will if, in fact, they broke it.

If it was broken in the auto maker's head end, the auto maker will need to fix it.

As always, the best way to possibly be contacted by Apple Bluetooth Engineering is to let Apple know of your issues directly:

Contact - Official Apple Support (US)

Have you contacted Apple directly about your issue?

This is a user to user forum; if you expect any kind of response other than general bug fixes someday, you have to contact them so they can tell who is having difficulty with what; it’s not a universal issue.

Contact - Official Apple Support

Remember not all people are having issues, either.

I experience zero problems using Bluetooth in my 2011 Toyota FJ Cruiser, and also had no issues in a rental 2019 Dodge Challenger last week or a rental 2019 Chrysler 300 about a month ago.

Obviously I am just one data point, which is why it is important for you to contact Apple if you are having issues.