iPhone 11 on iOS 13 having Bluetooth connectivity issues

cmd68 wrote:

It is interesting to see that some of the thread contributors have been deleted. Why is that ?

Posts are only deleted when they violate they violate the Terms of Use you agreed to follow when creating an account here.

Apple Support Communities Use Agreement - Apple Community

Interesting support article posted by Apple on Dec 10th giving tips on how to avoid "Wi-Fi and Bluetooth wireless interference":

https://support.apple.com/en-gb/HT201542

Perhaps that's what's happening here?

Robertl594 wrote:

Leaving this forum. Too many postings outlining and confirming that there is a problem with the new phones and OS on multiple levels without any comments from Apple acknowledging issues or a plan to correct. Can’t deal with all of the time consuming daily emails I am getting.

So you came to a forum that Apple explicitly does not participate in except to monitor posts for violating the Terms of Use, and that is specifically designed to allow Apple users to help one another solve issues, and are surprised that Apple did not respond?

It's no wonder you're disappointed.

I'm not sure what you're asking for exactly by "earlier paired equipments," but I posted on page 84 of this thread a list of all devices mentioned in the first 40 or 50 pages or so of this thread. It is here:

https://discussions.apple.com/thread/250659886?page=84

If it's on AirPods, contact AirPods Support - Official Apple Support.

If it's on LG headphones, contact LG.

For Toyota or Lexus, contact your dealer. (They're always going to blame Apple until they hear from enough owners to know that it's their product that may be at fault. For example, If the head end ever reboots, it's the head end's issue.)

You can blame all your issues on Apple, but newer Androids are having the same issues.

Because, as stated several times in this thread and in the Terms of Use you agreed to when you signed up for a login here, Apple does not provide direct technical support aside from simple how to issues here. These forums are for Apple users to help other Apple users resolve issues.

Apple provides support through Apple Support, and you will know there is a fix for any particular issue only when there is a new version of iOS that fixes it.

If Bluetooth fails, Face ID has been non-functional for six months (!) and apps are crashing, your phone very likely has had a hardware failure or failures and requires service:

Contact - Official Apple Support

You may also want to try to fix Face ID:

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

For the signal issue, make sure you have the latest carrier settings installed:

Update your carrier settings on your iPhone or iPad - Apple Support

As far as Bluetooth goes, it seems to be somewhat random among different people; there is literally nothing I can do with my 11 Pro Max to make any BT device I have drop, except for once, and that required me to reboot my BT stereo, not the phone.

crik91 wrote:

I’m a car seller and I tried different infotainment and my issues are the same with every car.

Which cars? A lot of people are reporting Bluetooth issue with the latest Samsung Galaxy and Google Pixel phones and the same car infotainment systems people have been having iPhone issues with.

The ultimate answer is if you have an issue, contact Apple directly:

Contact - Official Apple Support

That's the only way issues get investigated and fixed.

meisterschmitt wrote:

Dear William,

let me give you some more details, maybe you stop blindly defending Apple then.

I own 2 iPhones, a work-provided iPhone 8 and a personal iPhone 11 Pro. Both are paired with my car, the 8 since 2018 and the 11 since October 2019.

In all that time, I did not have a single issue with the 8. The 11 worked fine for 6 months and is now almost unusable. Both are on the same version of iOS. Why should that be a bug in my car entertainment system? The 8 still works fine every day.

Something is wrong with the bluetooth protocol here, and it would be a lot easier to fix at the phone.

So what did Apple Support have to say about it?

Contact - Official Apple Support

Lee_Adama wrote:

So you are telling me William that you have done an RF capture and packet analysis for every single iPhone 11 in the world and confirm that NO iPhone 11 is doing this?

You have no actual data to backup your claim "it wouldn't work for anyone".

Even if your phone works flawlessly, who is to say environmental conditions aren't different in my car where it wouldn't work, and vice versa if we took my phone to yours?

Unless you have data showing the phone is doing something wrong, you have no more evidence than I do, although I do know Bluetooth works for the majority of users as well as the fact many owners of flagship Android phones see the exact same issues.

Ultimately, you are correct, environmental issues may play a part, which is why it is important you contact Apple Support directly if you haven't already.

Fredthelegtaxidriver wrote:

Having only just bought the iPhone 11 plus the Apple 2 years warranty, I’d love to change it for the SE but it’s sets me back so much I can’t afford to take the hit.

If you actually "just" bought the phone, in most areas Apple has a 14-day return period for their devices during which you can obtain a full refund.

Here's their US policy:

Returns & Refunds - Shopping Help - Apple

I've had an 11 Pro Max since launch and have experienced precisely zero of your issues.

The hangs indicate you may have a hardware issue with your phone; have you had it analyzed by Apple Support?

Contact - Official Apple Support

You are assuming the problem is with your phone, yet there are literally millions of people using iPhone 11s with BT devices every day without issues.

I understand it's frustrating, and that's why it's very, very important to contact Apple Support directly when you are having difficulties.

That's the only way Apple can try to reproduce it and sort out whether it is their issue or an issue the manufacturer of the device you are paired with will need to fix:

Contact - Official Apple Support

I thought it was just me. I too "upgraded" from a iPhone 8 Plus 64gb to the new iPhone 11 64gb. The 11 came with ios 13 and I have also upgraded to ios 13.1 Yesterday. Here are my problems:

Bluetooth:

• Car Stereo connection cutting in and out
• A couple garbled calls (assuming due to bluetooth)
• Apple Watch is connecting but Hole19 (GPS Golf App) not functioning correctly
• Ifrogz charisma headphones (These will connect but will not maintain connection or reconnect when using Pandora)

"Hey Siri" is also buggy. If I turn down the car volume completely and YELL "Hey Siri" sometimes it will work, sometimes it won't. Once it starts working, it seems like Hey Siri will continue working for a while. Almost like once the phone goes back to sleep (over more than a few minutes time) it will stop working again.

This doesn't feel like an upgrade at all. May go back to my 8 Plus as it never had ANY of the above problems, always connected just fine.