iPhone 11 on iOS 13 having Bluetooth connectivity issues

New iPhone 11 on iOS 13 is having Bluetooth connectivity issues.

both my daughter and I are having the similar issues.

daughters phone is an 11 64GB Purple.

mine is an 11 128GB White

Hers gets connected to her 2018 Toyota C-HR and constantly drops out. Her iPhone 7 Plus never had any issues.

I have mine connected to a Boss BT module on my motorcycle. Never had any issues with my iPhone X.

neither of our other phones we’re running iOS 13.


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iPhone 11

Posted on Sep 23, 2019 11:54 AM

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Posted on Jan 8, 2020 11:49 AM

Turning off Hey Siri worked for me, for now...Thanks! I like most called Apple and they were NO help!. I tried everything else then post and tried it and it worked. Finger crossed it will keep working. After a bit I will call Apple support back and tell them your solution. Thanks again!

2,190 replies

Apr 18, 2021 11:25 PM in response to skiwi44

An update on this issue for me. I never got my "11 Pro" to the point where it would reliably pair first time with my 2008 Audi. It would pair quickly, hold the connection for a minute, then drop it and refuse to pair until I manually selected the car in /Settings/Bluetooth a couple of minutes later (why a couple of minutes were needed I don't know). After that the connection stayed up and I never had a problem. So it was frustrating, but I could live with it. I never had an issue with other BT appliances including AirPods, Beats, BT in our 2012 VW, Jabra BT speakers etc...


I have since disposed of the "11 Pro" and bought a "12 Pro". This works first time a charm. No issues at all. Just like my old "X" and the iPhone I had before that.


Net net is that there seems to be a hardware/firmware issue on the 11 which causes issues with older (legacy) BT stacks. The "12" has fixed the problem.

Jan 9, 2020 3:02 PM in response to P_Carter_N

While this is not the best solution, it is somewhat better than nothing. I turned off my wifi before getting into my car and it now works. I can use my cell hands free and it no longer disconnects every 30 seconds.


At the beginning of this thread i keep reading about replacing phones and car headsets. I really don't want to go through all that and still have the same problem.


again not a solution, just more “tolerable” way to where i can now use my phone.

Jan 29, 2020 4:02 PM in response to fredrik146

(Reporting back with results as requested).


This update appears to have also worked for me (iPhone 11 Pro Max).

I followed the exact steps utilized in previous attempts (forget device on iPhone, reset network settings, turn phone off, approach and enter vehicle, delete phone from vehicle, turn phone on, re-pair vehicle/iPhone).

A few things to note:

The “pairing” phase occurred much faster for me this time (it would previously require multiple attempts before MB would even recognize this iPhone). The recognition occurred on the first attempt...and quickly.

Secondly, I did not sync contacts (per previous recommendations).

Thirdly, I wanted to attempt this without adjusting any U1 chip settings. So left as is.

Tested for approximately 15 minutes and not.one.drop.

Its a Christmas miracle ... albeit a bit late ;-)

Mar 26, 2020 1:31 PM in response to Sledneck

I also have random Bluetooth dropping problems since upgrading my phone to an 11 pro. I drive a Tesla model 3 which uses Bluetooth from the phone as the primary car key. Never had any problems with my old iPhone 8 or my wife's iPhone X. However as soon as I upgraded to the 11 pro I started having problems getting into the car.


Many times I have to manually wake the screen on the 11 pro to "awaken" Bluetooth functionality. As soon as I wake the screen the car door will unlock, every single time. Before the 11 pro I never had to do this. It's almost as if iPhone 11's turn off Bluetooth altogether in order to prolong battery life. Extremely annoying.

May 5, 2020 7:43 AM in response to Sledneck

I have a solution!

I had no issues with my older phone and once I got my brand new iPhone 11 Pro, I couldn’t hold a Bluetooth connection! We trouble shooters multiple things. Apple Care told me that my “back up may be corrupt.” So finally, as a last resort, I ERASED my phone to factory settings! Once I tested the Bluetooth in my car again, it was perfect. It held the connection! Once I tried to reload my “backup” info back into my phone, the problem came back! He was right! Somehow I had a corrupt “backup.” It sounds ridiculous, but it worked. So I have an empty phone that works perfectly on Bluetooth. Bittersweet! Save your photos and notes in iCloud. Use Google Photos if you’d like. This way you can have them easily accessible through your factory reset phone!

May 21, 2020 10:42 PM in response to Sledneck

After the iPhone is send to Apple they did some diagnostics and returned the iPhone with the message: cannot reproduce.

Funny part is the issues are gone, it looks after 2 weeks no connection drops anymore. I believe the resetted the firmware because when I send it it was installed with the beta 13.5 just to see if that version fix the bluetooth issue, when I got it back the 13.4 was installed. So after half year frustrating phone calls in the car, not able to use watch as it should be now everything works.

May 31, 2020 1:08 AM in response to crik91

It has to be a newer Android phone, like a Galaxy S20+.


Older Android phones work just as older iPhones do.


I know the following cars work perfectly with Bluetooth and an 11 Pro Max, or at least they did with mine:


  • 2011 Toyota FJ Cruiser
  • 2019 Chrysler 300


Along with the following BT devices:


  • Apple AirPods Pro (firmware 2B588)
  • Denon D-M41 Micro Desktop Stereo
  • Jeff Lynne's ELO Portable Mini Speaker (Unknown manufacturer, came free with a ticket package)


It's very important that you delete all BT associations from both your phone and your device and try re-pairing, an don't forget to power cycle the device.


I had an issue where suddenly I could no longer pair with my Denon stereo, no matter what I did, until I unplugged the Denon from the wall for a few minutes and plugged it back in, and my phone paired right away.

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iPhone 11 on iOS 13 having Bluetooth connectivity issues

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