iPhone 11 on iOS 13 having Bluetooth connectivity issues

Well I'm sure Apple is investigating, but we also know the problem is not universal, as I can say it never occurred with any Bluetooth device I have access to with either an XS Max or a 11 Pro Max.

That doesn't mean there isn't a software bug, just that it isn't something that affects every connection; my 2011 Toyota FJ Cruiser and the 2020 Ford rental I had interoperated with iOS 13.1 and Bluetooth perfectly.

That's why the device listings I asked for are handy - more data for Apple to try and figure out who is at fault and who needs to correct the issue.

This process I actually did by default. I was having another issue with the phone as well and went tot he Apple store and they swapped out my phone for a new one. I did a full backup the night before and then when I got the phone I set the phone up as new and then restored the phone. Still having the issue.

In the same boat - iPhone 11 Pro iOS 13.1 keeps disconnecting from my 2017 Jaguar F-Pace. Really hope it’s just a software update fix. Same with my wife's iPhone 11 Pro Max iOS 13.1 and a 2014 Honda CRV. We are also having problems with contacts sync to car (not all sync).

Mine is having the same problem! I’m also having trouble even connecting to some Bluetooth things. I have two pairs of Bluetooth headphones and it won’t even connect to one of them (as luck would have it, it’s my favorite ones too 😕). The other is terrible and it loses connection all the time. I had no problems with them with my iPhone 8. It also will not connect to my car via Bluetooth at all (2017 audi), though luckily I can overcome that by using the USB.

I'm hoping it is mainly a software issue that can be fixed. It is extremely unrealistic when they tell us to contact our car manufacturer for support because we all know that nothing will happen with that. I had 0 problems with my iPhoneX on iOS 13. It is only with iPhone11 that I am having this issue. And since Bluetooth is pretty much universal and standard I don't see things suddenly being the car manufacturer's fault. Especially since this is across a wide range of models and years.

Yes. Telling us to contact our auto manufacturer is a cop out. This is what BMW responded with.

Thanks for contacting the BMW Genius Team.

I was sorry to read of your concerns. As Apple Music is a third party application, you may experience limited functionality. To that end, we do not have any troubleshooting to provide. I regret any disappointment this may cause. 

Our BMW engineering and design teams are dedicated to creating vehicles that move today’s consumers and their demand for enhanced utility and more versatility. Customer feedback plays an integral role in improving product design and development. We appreciate the time you have taken to share your thoughts.

Same issue here (iPhone X, Volvo XC60):

Sometimes the calls are shown on the display of the car, sometimes not. When a call is displayed and I accept it, my iPhone X will keep on ringing. If I take the call on the iPhone, I don’t hear the caller in the speakers of my car and the caller will not hear me. After about 30 seconds the call switches from the iPhone to the car.

Absolutely useless.

Before the update to iOS 13 and now 13.1 everything was fine.

Just switched to an iphone 11 pro this week from an iPhone 8. It will not connect to the Bluetooth phone systems in my cars ( LR and VW) and it keeps disconnecting from my apple buds ( drops off after a few minutes of a call). I have iOS 13.1 installed.

I may have to go back to my iPhone 8.

Anyone got any response from Apple on this?

For better or worse I just had a 45 minute phone call and spent two hours listening to music via BT in my Toyota and didn't have a single drop of any type, as was the case with previous versions of iOS.

I wonder if it's going to turn out that multiple head ends use a common BT chip that may need a firmware upgrade. We know the issue isn't universal, yet enough people are having issues that there must be some commonality other than it being an iOS 13 or iPhone 11 issue.

All my issues happen while l pair with the phone.

It works very well till i upgrade to ios 11.

I tried to pair with my old iphone 4S and the car phone connection worked very well..

With updated versions for IOS 11.1 on iPhone SE, iPhone 7, iPhoneX, and iPhone 11 Pro, the car phone connection does not work.

I tried 13.1.1 and it didn't fix the issue with my car's head unit . tried turning off BT and then re-pairing the BT but it's still dropping and reconnecting constantly. and no BT music coming through in my car. and regarding the Apple CS who said i need to rename my accessory, it isn't possible on my car's HU.

The Bluetooth on my 11 Pro Max works on my car for music with no real problem just slightly glitchy. The problem I have is phone calls specifically. The calls drop in and out and for some reason the car controls on my Mazda no longer allow me to manage my calls. I can’t hang up with the steering wheel buttons and the car keypad doesn’t register to the phone. I updated last night and I unpaired my car from my phone but it still didn’t work. HELP!!

It’s about time Apple announces something official about the new Bluetooth issues. Either announce explicitly a software fix coming in the pipeline, or recall and replace (after thorough testing please) the newly sold iPhones.

Right. I’m not saying there is a problem with anything because I don’t know. I don’t program or work with devices enough to feel one way or another. I am simply putting it out there to see if Anyone else has been experiencing this and may know a way to correct the issue.

Even with iOS 13.1.1 and forgetting my devices, as well as doing a force restart in an attempt to reset whatever’s going on, I am still having issues with my iPhone 11 staying connected to third-party Bluetooth devices.