iPhone 11 on iOS 13 having Bluetooth connectivity issues

New iPhone 11 on iOS 13 is having Bluetooth connectivity issues.

both my daughter and I are having the similar issues.

daughters phone is an 11 64GB Purple.

mine is an 11 128GB White

Hers gets connected to her 2018 Toyota C-HR and constantly drops out. Her iPhone 7 Plus never had any issues.

I have mine connected to a Boss BT module on my motorcycle. Never had any issues with my iPhone X.

neither of our other phones we’re running iOS 13.


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iPhone 11

Posted on Sep 23, 2019 11:54 AM

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Posted on Jan 8, 2020 11:49 AM

Turning off Hey Siri worked for me, for now...Thanks! I like most called Apple and they were NO help!. I tried everything else then post and tried it and it worked. Finger crossed it will keep working. After a bit I will call Apple support back and tell them your solution. Thanks again!

2,190 replies

Jul 14, 2020 5:39 AM in response to Rich Cunningham

Rich Cunningham wrote:

I contacted my auto manufacturer (Chrysler), and was told that the latest iPhone that they guarantee to 100% compatible with their vehicles is the iPhone 8. They say they won't guarantee any phone later than that to work. I was surprised since my iPhone XS worked flawlessly. I didn't start having problems until I got my iPhone 11 Pro.


Which tells you a lot about Chrysler; the iPhone 8 was introduced in 2017, which means they haven't bothered to test their software for around three years.


Auto companies do a really, really bad job of keeping up with technology, and three years in the phone business (as with the computer business) is forever.


This is one reason why sales of in-car GPS units with their $500 annual map updates is way down unless they are forced upon you in an option package in favor of always live map app updates on drivers' phones.

Aug 7, 2020 3:49 PM in response to Katerobertson93

I don’t believe it’s the phone, I believe it is the IOS. I drive a MERCEDES, AUDI and JAGUAR.

The JAGUAR is the only car I have trouble connecting with.

There is a configuration issue with the phone connection component of the Bluetooth that the IOS runs ( my music still streams fine in the Jag ).

I have had the Jag to the dealer 3 times with this issue - they blame Apple and the current IOS.

all Jags and Landrovers of a certain age ( meaning with a certain infotainment system ) are having this trouble.

I just wish APPLE would listen to these stories as we are all very frustrated !

Older apple phones work because they aren’t capable of running the most current IOS.

my Apple 7 had no issues.


Jan 3, 2020 12:29 PM in response to Dogcow-Moof

The user above (Mik...) says that Apple told him to get a new car which is nothing short of lunacy, and clearly Mik's "wonder if they help pay for it" comment was understandably sarcastic and quite funny as he expresses "wonder" in a situation where there's not a snowball's chance in **** for wonder. Quite held back if you ask me. But then you responded in a serious manner, as if Mik weren't making a joke. William, you have said very little to acknowledge the legitimacy of arguments against Apple even though they are overwhelming, but any time you have a chance to defend Apple or cast doubt upon all other companies in the world except Apple, there you are, even if doing so requires you to surgically pinpoint technicalities while ignoring the elephant in the room, even if it means taking someone seriously when they were just joking around, and even if it involves immediately agreeing that someone's car is broken even though they didn't share enough details for anyone to make an informed judgment about that.


From what you've said in the past, I understand that Apple adopted new bluetooth standards with their iPhone 11 that have issues with backward compatibility. Considering the thousands of older devices that continue even today to work perfectly fine with everything except the iPhone 11/iOS 13 combo (including working with other devices that are even newer than the iPhone 11), it was evidently an extremely poor decision for Apple to incorporate this faulty technology in a device that people pay $1400 for (at best) or it was evidently implemented poorly in the iPhone 11. Either way it doesn't matter. That is the bottom line here.


Apple deliberately and successfully built their business model around delivering premium quality for premium price. Implied in this business model (necessary for it to work!) are customers who have rightfully high expectations, and whatever isn't perfect should be tiny annoyances at worst, not major problems of basic functionality. If this were a $250 or even $400 phone, this problem might be tolerable in the name of "you get what you pay for." But for a $700 phone it is unacceptable. For a $1000, $1200 or $1500 phone it is unthinkable and either shows extreme incompetency, irresponsibility/pride or downright evil on the part of Apple (take your pick, not sure which is worse). Users here are rightfully disgusted with Apple, so when you keep chiming in to cheerlead for Apple every chance you get, most or all here will be naturally upset as they work hard to document this issue.


The overwhelming theme of this thread is "this or that bluetooth device continues to work with everything except my iPhone 11 and in fact none of my bluetooth devices work with it." You can say whatever you want to try to muddy up the water, but the logic of the situation speaks for itself. If the choice is for either Apple to fix their issue, or for nearly every bluetooth manufacturer on planet Earth to fix their so-called "issues," well that's not even a choice. Apple needs to ante up.

Jan 11, 2020 7:02 AM in response to Zoix11

My iPhone 11 won't work with my older Motorola headsets, it feeds back and people tell me to take them off the speaker, plus it connects and disconnects but it pairs well with my new Motorola Boom 2 headset. It still doesn't have the range/distance of my older iPhones or iPad but at least I can be hands free and I sound like I'm holding the phone to my head.

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iPhone 11 on iOS 13 having Bluetooth connectivity issues

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