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iPhone 11 on iOS 13 having Bluetooth connectivity issues

New iPhone 11 on iOS 13 is having Bluetooth connectivity issues.

both my daughter and I are having the similar issues.

daughters phone is an 11 64GB Purple.

mine is an 11 128GB White

Hers gets connected to her 2018 Toyota C-HR and constantly drops out. Her iPhone 7 Plus never had any issues.

I have mine connected to a Boss BT module on my motorcycle. Never had any issues with my iPhone X.

neither of our other phones we’re running iOS 13.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 23, 2019 11:54 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2019 12:03 PM

If you can't connect a Bluetooth accessory to your iPhone ...


iOS 13 has following improvements and nothing in specific to Bluetooth change has been highlighted by Apple in iPhone 11


Control Center

You can now select Wi‑Fi networks and Bluetooth accessories right from Control Center.


Game Controllers

PlayStation 4 controller support

Use your PlayStation 4 game controller with iPhone.

Xbox Wireless Controller with Bluetooth

Connect your Xbox Wireless Controller with Bluetooth to iPhone.


Find offline devices

Locate a missing device even if it’s not connected to Wi‑Fi or cellular using crowd‑sourced location. When you mark your device as missing and another Apple user’s device is nearby, it can detect your device’s Bluetooth signal and report its location to you. It’s completely anonymous and encrypted end‑to‑end, so everyone’s privacy is protected.


Bluetooth album art

iOS supports the AVRCP 1.6 standard, which includes album art when connected to a supported car kit or speaker.


Wi-Fi and Bluetooth location privacy enhancements

API changes and new controls help prevent apps from accessing your location without your consent while you’re using Wi-Fi and Bluetooth.

2,190 replies

Sep 25, 2019 4:51 PM in response to Sledneck

Same issue. iPhone 11 on iOS 13.1. Can’t maintain a Bluetooth connection in my car. I’ve had the phone since Saturday and this has been a problem the entire time. I never experienced this issue with any of my previous iPhones.


Surprisingly I don’t have any problems connecting to my Sonos speaker via Bluetooth with the 11.

Sep 25, 2019 6:40 PM in response to Sledneck

I am also having Bluetooth / pairing issues......I have a 11 Pro Max. It will not connect to a brand new Honda Accord......

my Bose Bluetooth Speaker

HK Onyx Studio

Powerbeats

Bose headphones

Total PA Pro

T&V Kurbis BT

T&V Laut BT

Samsung Soundbar


Basically nothing!!!!!...........And this is my second 11 Pro Max ......I got one on Friday .......returned it today for a new one........My new 1 day old 11 Pro Max does the same thing.......but at least the first one did pair to my car for 5 mins and kept disconnecting......This one wont even pair. I had the I Phone X prior and Bluetooth connectivity was flawless!!!!


I have several Apple products ...including...4 different IPads .....even the new IPad Pro .........never had a problem connecting or pairing to anything Bluetooth....


I read it might be a software issue 13.1 was to fix the connection bugs.......I updated and still nothing........what in the world !!!! Is the problem.


My wife has a new I phone 11 and she is having the same issues plus ......she cannot connect her I Watch ......and she is about to pull her hair out........plus she keeps loosing all her workout info........so she is not a happy camper........


I love the phone the camera is great......I think have not had much time to play with it ..........Way too busy trying to connect!!!!


I hope and pray this gets corrected quickly ................this is taking us back to rotary phones and 8 track tapes......lol......


Apple please correct this issue.......



Loyal Apple Customer.......


Sep 25, 2019 7:03 PM in response to Sledneck

I'm also having this problem with my Pro Max and 2018 Toyota Highlander.

Once it gets disconnected, I cannot make it reconnect. I have to restart the car to reconnect.

I've tried everything I can think of and resetting the network setting. Nothing took care of this problem.

Playing music via BT is not affected, though.

Sep 25, 2019 8:44 PM in response to fuji311

Similar response from support here - concluded that Apple are now aware that they have an issue. Reset and reset of network settings (first line support responses have made no difference to the issue). Would seem an issue with either hardware or Bluetooth code where loss of threads prompts a disconnect from the device - hence the loss then re connection. Further discussions with level 2 support ongoing - had the phone from Friday with ongoing Bluetooth issues and still no firm resolution - reset appears pointless

Sep 25, 2019 10:20 PM in response to Sledneck

Thank you for this thread! So happy we are not alone with this. My wife has the same issue with iPhone XR (after update iOS 13.1) and our Land Rover Discovery Sport. Worked fine with previous iOS 12. Bluetooth connection is really unstable during call. It disconnect iPhone during call and connect again. And it repeats again. I reported my case to Apple... Can't wait to have solution because this is feature for daily use. Hope it will be soon.

Sep 25, 2019 10:42 PM in response to Sledneck

I have an iPhone 6s . I have been facing this issue after I upgraded to IOS 13& also persists after upgrading to iOS 13.1. The only way around I found is that rather relying on auto connect.. I got to bluetooth under settings and click on the particular device and connect it through settings on iPhone. Then the connection sustains. But yes auto connect doesn’t work and disconnects after few seconds

Sep 25, 2019 11:59 PM in response to Sledneck

Reported to @AppleSupport. Tested with #iOS12 and #iOS13 devices. #iOS13 (iOS13.1) definitely has an issue with Bluetooth with some cars. On the other hand no issues with Apple AirPods, Bose Bluetooth devices - only with the Bluetooth in the car.


Hope that Apple will solve it soon with a new update cause pointing to a car dealer does not make any sense.

Sep 26, 2019 3:52 AM in response to oxyboy

Hi Oxyboy, we both are in the absolutely same JLR boat. :)


It's probably problem on iPhone's side. Our local retailer of Jaguar Land Rover told me that I've got latest software version and in BT call function is "nothing to update" because their communication protocol meets the conditions of Bluetooth standards in all versions.

Sep 26, 2019 6:32 AM in response to dhs803

Same here with iPhone 11and 11 pro. I already had 13.1 beta on my iPhone X and this did not happen. Tried an iPhone 7 with 13.1 - no issues there. What i find is that the phone stays connected to the car (Uconnect) if I do not receive or make calls. If I do, after 30 seconds disconnects and will not connect back automatically.

Sep 26, 2019 7:02 AM in response to Sledneck

Also have BT issue. XR. After upgrading to 13.1 the steering wheel BT controls in a BMW 4 series no longer work. The phone will pair with the car but the vehicle controls don't work. This is specifically with Apple with Music. Amazon Music and Spotify work fine as does XM.


BT also drops constantly w/ Jay Bird headphones. Have deleted devices, re added and reset network settings. No dice.

Sep 26, 2019 7:16 AM in response to Sledneck

I have also experienced this. My new iPhone 11 constantly loses the connection to my Ford Escape (2011) through bluetooth. I have also experienced my airpods intermittently disconnecting unexpectedly. There is for sure a flaw either with hardware or iOS 13 software when it relates to bluetooth. I wish I would be able to test iPhone 11 with iOS 12.4.1 ......best I might be able to do is test with an older phone running iOS 13 and see if behavior repeats the same as what I am experiencing with the iPhone 11. My XR was rock solid with connectivity via blootooth to my car previously. Does anyone have the ability to test with an XR, XS or XS Plus running iOS 13 that was previously working just fine on iOS 12.4.1??

iPhone 11 on iOS 13 having Bluetooth connectivity issues

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