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iPhone 11 on iOS 13 having Bluetooth connectivity issues

New iPhone 11 on iOS 13 is having Bluetooth connectivity issues.

both my daughter and I are having the similar issues.

daughters phone is an 11 64GB Purple.

mine is an 11 128GB White

Hers gets connected to her 2018 Toyota C-HR and constantly drops out. Her iPhone 7 Plus never had any issues.

I have mine connected to a Boss BT module on my motorcycle. Never had any issues with my iPhone X.

neither of our other phones we’re running iOS 13.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 23, 2019 11:54 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2019 12:03 PM

If you can't connect a Bluetooth accessory to your iPhone ...


iOS 13 has following improvements and nothing in specific to Bluetooth change has been highlighted by Apple in iPhone 11


Control Center

You can now select Wi‑Fi networks and Bluetooth accessories right from Control Center.


Game Controllers

PlayStation 4 controller support

Use your PlayStation 4 game controller with iPhone.

Xbox Wireless Controller with Bluetooth

Connect your Xbox Wireless Controller with Bluetooth to iPhone.


Find offline devices

Locate a missing device even if it’s not connected to Wi‑Fi or cellular using crowd‑sourced location. When you mark your device as missing and another Apple user’s device is nearby, it can detect your device’s Bluetooth signal and report its location to you. It’s completely anonymous and encrypted end‑to‑end, so everyone’s privacy is protected.


Bluetooth album art

iOS supports the AVRCP 1.6 standard, which includes album art when connected to a supported car kit or speaker.


Wi-Fi and Bluetooth location privacy enhancements

API changes and new controls help prevent apps from accessing your location without your consent while you’re using Wi-Fi and Bluetooth.

2,190 replies

Sep 26, 2019 9:46 AM in response to Sledneck

I am also having a Bluetooth connectivity issues. Yesterday I upgraded from an iPhone 7 to an iPhone 11. Both are running iOS13.1


My Garmin Forerunner has connected without issue and maintains connection. My Anker "Soundbuds Slim" bluetooth earphones, while discovered by the 11, cannot be paired.


I can connect them to the 7 without any issues. This is frustrating as they're only a week old.

Sep 26, 2019 10:53 AM in response to Sledneck

So far no methods work except, if i put it on airplane mode, then i can hold the bluetooth connection in the car. but i have been unable to get music to play through bluetooth. Phone calls are still choppy.

I'm wondering if it's something with the firmware version of the BT in some cars since

I have no issues with my cheap headphones from amazon $12 and it connects and doesn't have any static and no dropping connection either but this is also newer within the last 2 yrs. I hope they have a fix soon. quite frustrating

Sep 26, 2019 3:14 PM in response to Apsyc

I just spoke with support again, it's not being reported too much yet - he did notice a few instances of it in his forums, I think people are just thinking it's them.

I would make sure all of you contact support and file a ticket to let them know that this is more wide spread then they beleive. It's on reddit, and other forums as well. I'm just surprised none of the tech blogs have picked up on it yet, as this is a huge issue and is sure to hurt sales.

Sep 26, 2019 4:27 PM in response to Sledneck

Same issue here. Everyday I have to "forget this device" then re-connect my phone to my 2014 Dodge. Never had this issue with my other phones. Also it will NOT re-connect on its own. Super frustrating, especially since I can't pair my phone while the car is moving. Two days in a row I've had to use speaker phone on the way home. PLEASE FIX THIS!!

Sep 26, 2019 5:43 PM in response to Sledneck

Chris, a tech from Apple called me tonight. We ran some tests and created some logs so they can investigate further.

Mind you, I never called Apple to report this issue. They called me! How awesome is that!

we played phone tag a couple of days but finally connected tonight.

I don’t know any other company that would reach out like that..

Relax everyone, they will get to the bottom of the issue and fix it, I have no doubt.

I know it’s going to be frustrating in the mean time especially for the people that use their BT everyday. Me personally, I don’t so it’s not a big deal.

Thank you Apple for taking pride in your products!

Sep 26, 2019 6:06 PM in response to Sledneck

All i am saying is you should be very careful, i do not see a single response here from

apple and they just called you without you calling them, thats kinda suspicious, don't you think? I just called them and they ask me to update with latest 13.1 and if i still face issue than have to call them back. Again they asked me to call them , not the other way around.


Sep 27, 2019 4:13 AM in response to Dogcow-Moof

It is rather odd, Bluetooth works 100% with my AirPods, Anker SoundCore speaker and JBL Go 2 speaker. Yet, sometimes it won’t connect to my 2014 Dodge Dart Uconnect 8.4 radio.


I turned off “Hey Siri” and now it connects 90% of the time. Disabling that also eliminated the pops and crackles during phone calls made in the car through the Bluetooth connection.


Maybe try disabling “Hey Siri” as a workaround until Apple fixes the problem?

Sep 27, 2019 5:02 AM in response to Sledneck

My son and I are having nearly identical issues with our iP11 Pro’s. BT has been randomly disconnecting and reconnecting in both our cars (different makes and years, but both fairly current). In addition, I have had various inconsistencies with both my AirPods and my Plantrinics headset. IDK if this is a hardware issue or an iOS 13/13.1 issue. Hopefully it’s just a firmware issue and there will be a fix soon. FWIW, I’ve never had this issue with any other iPhone including the XS Max I just switched from.


Also, I personally know other users with the same issues, so it might be wider-spread than we know. In that case, maybe it will be corrected sooner.

Sep 27, 2019 5:12 AM in response to Sledneck

I bought new Iphone 11 in last weekend. I have a lot of phones like ipohone 6, 6s , 7, x , samsung s8 ,s9 , j5(2017) j3(2017) and its never happend. When i connect with my xiaomi roidmi 3 bluetooth charger my phone music stucking for seconds or i heard crap noises. I tried with diffrent cars and different apps like spofity, apple music, youtube music premium. And still same, but when i connect other phone everything is fine...


Please Apple resolve this :)

Sep 27, 2019 6:43 AM in response to Apsyc

NO! This isn't solved. Most if not all of us have already upgraded to 13.1. I've spoken to 3 different Apple techs. I have a ticket and it has been escalated to the engineers. In the meantime, I ordered a second iPhone 11 64gb. I will be swapping my backup onto that new phone Today. This will eliminate the possibility that "some of the iphone 11 phones have bad Bluetooth chips". I'm not holding my breath though.


I was able to get my Golf GPS app (Hole19) to work with my Apple Watch. I had to remove both apps (from the watch then the phone). Then rebooted both and reinstalled. At that point the gps started working.

iPhone 11 on iOS 13 having Bluetooth connectivity issues

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