iPhone 11 on iOS 13 having Bluetooth connectivity issues

Hi there. I have contacted Apple support and they downloaded two profiles to my handset to monitor with the information being viewed by the engineering team. They are contacting me back in the 21st. I was more interested to see if it was a common concern raised by Apple users - which appears it is

This problem is beyond annoying. I almost purchased a new set of AirPods thinking something was wrong with the pair I have. Experiencing this Bluetooth issue on mobile speakers, on AirPods & in the car. Please find a solution it’s incomprehensible that I’m unable to use my mobile device hands free.

Same. I still run two iPhones and so I have a “control” group for this little experiment. A 6s for work and an 11 Pro for my personal cell. The 6s works fine and doesn’t disconnect/drop Bluetooth connectivity in the middle of a phone conversation.

Why is my nicer-newer iPhone that’s worth 3-4x the amount of money vastly underperforming the older less valuable one on the simplest of tasks?

(iPhone 11Pro 13.2.2) Also having same problem but with my blood glucose meter. My phone can't find my blood glucose meter under Bluetooth devices. my iPhone 8 had no problems. The phone (11 Pro) found it a few times and said it was connected but it did not have the little "i" next to it in the Bluetooth settings and in the meter's app it was showing as can't be found. Then it just disappeared altogether and will not come back. Tired everything it just will not discover it again. Apple please fix this as my readings go straight to my doctor. I thought upgrading to a better more expensive phone I would not have any problems guess not. I would hate to have to take the phone back and downgrade back to my 8. Please put out another update soon to address this.

I have a call back scheduled for today @ 11AM Eastern Standard Time (USA) with Apple Engineering. Not sure exactly what will happen but if we find a resolution, I will come back to update. Not holding my breath but I'll cross my fingers.

So as of today 11/15/19 I am still having the issue. I did a backup - I did a reset and yet I still have the issue. Patrick should be calling me back from support soon. I really hope they can figure this out soon. I talk to my mom every morning and she already has a hard time hearing me so this is so much worse now. She told me to get rid on my new "stupid" phone. lol

This is totally insane that nowhere in these threads has Apple recognised nor offered a solution. I also have had my logs uploaded and expecting a call on the 21st. My 7 day out of box warranty expired today and all I want is Apple to acknowledge that the device is not fit for purpose and refund my money so that I can purchase an iPhone 8 Plus and get my life back

Apple don’t care. Better off with Samsung I am thinking. How can thousands of us be worse off with the flag ship phone and no response. Why is my 1k plus phone giving me poor chat on hands free. I’m struggling to see why we pay premium for this with no response .

Everyone I talk with who has upgraded to 13 is experiencing similar issues that I am. Scrambled artwork is the least of my issues, although not minimizing that. Freezing emails, contacts and crashing. Not shutting down properly, to the extent that I cannot restart the phone. Connectivity to my car, Bluetooth and tethered issues both.

I have had iPhones since the second one came out. I am about done with Apple. Not because they have issues, everyone has issues, but rather how they are not dealing with or communicating with us about the issues. I’m up for my upgrade next month. Hello Samsung!

I really don’t think it has to do with your radio being old! I have a 2012 Toyota Highlander and I have no issues, but in my husbands 2015 Toyota Tundra, I have issues. This just doesn’t make any sense to me! And he has my old iPhone X and has no problems in either car. I hate the iPhone 11. I wish I would have never upgraded. Apple store said that it’s my car, not the phone, and that’s BS. So over this issue!

This is by far the most annoying glitch I’ve ever experienced with Apple.

i have the iPhone 11 Pro Max and I feel like I have some sort of Android.

who ever thought you’d have to wire up your iPhone to all your Bluetooth devices so you can listen to consistent music.

mine glitches and messes up mainly when streaming audio. Although I don’t know if people talking to me are having the same issue. It seems so simple.

when I’m listening to music on an alternate device my headset will randomly disconnect like the phone can’t handle two connections.

mots not like I’ve never done this before Bluetooth has been around for ages.

I am having a similar issue. Bluetooth podcast playback is working ok. However, Bluetooth calls are the worst I have ever experienced. There is a ton of static/distortion on both ends. It seems to come in waves. It will be clear for a few seconds, then static for a few seconds. Very strange, and frustrating. If it doesn’t get patched this will certainly be the first and last iPhone I buy. I am on iPhone 11. Never had this issue with any android phone.

So I've updated to 13.2.3 and unfortunately, it's good connecting only sometimes. if i constantly unpair and repair i'll get it where it holds connection. but then if i turn off the car and restart it, it starts up again. sigh no bueno again.

I upgraded to 13.2.3.....still cannot connect my Bluetooth ear phones to my iPhone 11. They’re working on my iPad and on an iPhone X so definitely my phone. Also the connection in my car is not as clear as it was with my iPhone 6s. I have a call with Apple support today.....again!!

jtg9301 wrote:

I’ve been stuck in the same Apple support loop for a few weeks. I’ve sent logs too. It hasn’t gone anywhere. I feel like I’m starting at the beginning all over again.

Don't assume that because you haven't heard anything they aren't working the issue; it takes time and isn't at all easy.