iPhone 11 on iOS 13 having Bluetooth connectivity issues

It doesn’t surprise me that motor manufacturers don’t push the tech on the Bluetooth in cars. As they said they don’t guarantee past iPhone 8. Anything else they do know. This is why Bluetooth can be hit and miss. It all depends on what versions you are trying to pair.

Dear William,

let me give you some more details, maybe you stop blindly defending Apple then.

I own 2 iPhones, a work-provided iPhone 8 and a personal iPhone 11 Pro. Both are paired with my car, the 8 since 2018 and the 11 since October 2019.

In all that time, I did not have a single issue with the 8. The 11 worked fine for 6 months and is now almost unusable. Both are on the same version of iOS. Why should that be a bug in my car entertainment system? The 8 still works fine every day.

Something is wrong with the bluetooth protocol here, and it would be a lot easier to fix at the phone.

If you've been paying $500 for an annual map update, you're shopping in the wrong place. It costs my $99 every 18-24 months to update my maps. Any firmware/software updates to the auto are done at no cost.

William might not be an APPLE plant, just somebody that hates to admit they wasted money on a new item. I wish I had kept my iPhone 7. I just thought I’d get the latest so I could keep it longer before APPLE decided to stop updating the older mobiles and iPads. I loved my 4S. And 7. But my iPhone 11 seems clumsier. It seems greater emphasis is put on the camera. That’s ok but I bought it to be a smart PHONE, not a camera. I use a CANNON ES for pictures. Oh for the days of a call box and button “A”

Don’t worry BUDDRA81, I wouldn’t buy any other phone. Apple have the best security and fastest screen response time. Perhaps an iPhone 7 might have been a better choice to be your first phone but they will get it sorted I’m sure.

“HOLD THE PHONE” Well maybe my phone stays paired with my Bluetooth V.5. Earpieces but the person I am calling can’t hear me. And I’ve tried 3 different makes. Jabra, Plantronics and another make. Any suggestions anybody. Apart from sell my iPhone 11 and buy a Samsung or Sony. Something I don’t want to do.

Like so many I have been down the Apple store route, and tried every suggestion made but problem persists. I have no doubts that Apple are aware of the problem but in the scheme of things iPhone 11 users are a relatively small percentage of the overall number. I never had the problem before IOS 13 so to me there seems to be a compatibility problem with the 11. Consequently I suspect a fix will come but in time.

Rich Cunningham wrote:

If you've been paying $500 for an annual map update, you're shopping in the wrong place. It costs my $99 every 18-24 months to update my maps. Any firmware/software updates to the auto are done at no cost.

That's with labor.

For example, you an now obtain many Porsche updates for "just" $255, but your system will need to be programmed to accept the new data.

Porsche PCM 2.1 Map Update (Cayenne)

So you are telling me William that you have done an RF capture and packet analysis for every single iPhone 11 in the world and confirm that NO iPhone 11 is doing this?

You have no actual data to backup your claim "it wouldn't work for anyone".

Even if your phone works flawlessly, who is to say environmental conditions aren't different in my car where it wouldn't work, and vice versa if we took my phone to yours?

I don't think anyone is saying that the car unit shouldn't be fixed as well as the iPhone, but you are the only one saying Apple shouldn't have to fix their own product, which I think is why many people are upset here with you.

Lee_Adama wrote:

I don't think anyone is saying that the car unit shouldn't be fixed as well as the iPhone, but you are the only one saying Apple shouldn't have to fix their own product, which I think is why many people are upset here with you.

That's because you are making the assumption that there is something wrong with their product, which is far from certain in this case.

If there is indeed something wrong with Apple's product(s), Apple will fix them.

Thousands of Apple engineers use their own products every day; if these issues were generic and readily reproducible in every case, those same engineers would be regularly pestering those working on the Bluetooth teams for a fix (and they may be.)

Lee_Adama wrote:

So you are telling me William that you have done an RF capture and packet analysis for every single iPhone 11 in the world and confirm that NO iPhone 11 is doing this?

You have no actual data to backup your claim "it wouldn't work for anyone".

Even if your phone works flawlessly, who is to say environmental conditions aren't different in my car where it wouldn't work, and vice versa if we took my phone to yours?

Unless you have data showing the phone is doing something wrong, you have no more evidence than I do, although I do know Bluetooth works for the majority of users as well as the fact many owners of flagship Android phones see the exact same issues.

Ultimately, you are correct, environmental issues may play a part, which is why it is important you contact Apple Support directly if you haven't already.

I didn't say it wasn't software, I said there was no proof it was software (and, once again, if a car entertainment system hangs or reboots, it's not the phone's fault.)

I'm glad iOS 13.6 seems to be working better for you.

I have an iphone 11 pro trying to communicate with a new SmSL sa300 receiver. Maybe all their reviews are fake and this receiver is crap, but I also had problems with JBL Extreme 2 speakers. I am thinking it isnt all these other companies’ problems, but my iphones’

I bought the iPhone SE 2020 and it works flawlessly with every Bluetooth device, car I even think it will pair with droid plane. LOL. Its good to buy direct from Apple so you have no restrictions with cellular providers