iPhone 11 on iOS 13 having Bluetooth connectivity issues

This is very very frustrating and very poor form on Apple’s part. I see a bunch of people saying Apple can’t fix car’s head units but you know what? You need to support backwards compatibility with older protocols especially something like BT because I can’t replace my car every year like Apple expects people to with their phones.

I also disabled the U1 chip and have seen no improvement with any of my devices. Half of me can’t wait to upgrade to the iPhone 12 hoping they have fixed this hardware issue, part of me is wondering if I just pay this off and sell it and get an older iPhone X...

So how do you suggest everyone solve this? Go buy new cars? That is unrealistic. I don’t think it is too much to ask that logic is programmed in such that if the phone detects and older Bluetooth protocol, it behaves in exactly the same way as the older models they produced themselves.

William would you mind explaining your thought process in terms of one of the issues at hand? Let’s take the iPhone X users, for example (and leave the 11 out of this because I’m truly curious ... and hoping to learn something). They’re phones were working flawlessly until *that* update. What do you think occurred? What *broke* (in your opinion)?

I know you’ve taken heat here and I’m asking a sincere question (not baiting you).

OMG, so many are having Bluetooth issues, my whole mail is full from similar problems and I just cleared it last night. Only reason I haven't EBayed my iPhone 11 is because it does have a good battery life, but the Bluetooth is defective

That was fortunately not my experience with my vehicle manufacturer (nor the manufacturer’s of friends vehicle’s who were having the same issue). Finding a working solution (and working with phone manufacturers to do so) at least appeared to be a priority. And when I was initially “blaming” Apple, they advised me that these are complex issues “on all sides” and to be patient (not one of my strengths). My hope is more users will find resolution with this latest update, as I did.

beerandcandy wrote:

FYI Its not the car. Other peoples phones work fine and this happens with just using a BT speaker device headphones etc...

As has been posted before, the latest Android devices running Android "Pie" or later are experiencing many of these same problems with the same head ends, so it likely is the car.

I have a 2011 Toyota FJ Cruiser and the 11 Pro Max works perfectly with mine.

Your configs show there may be issues with those specific devices.

In theory Apple should resolve the issue with the Beats headphones, but I'm unfamiliar with how old they are.

William since you seem to know so much about this subject and the errors it sounds like you should get a spectrum analyzer and post the results of your testing instead of belittling those who are experiencing this issue.

It's not belittling, it's stating that saying the 11 Pro Max "has an issue" should not be made without more proof.

I don't have a Bluetooth protocol analyzer, nor frankly do I own a single Bluetooth device with which the 11 Pro Max doesn't work properly.

Therefore if I had an analyzer, I wouldn't be able to tell where things were going wrong because for my devices, they don't.

However I do know people with analyzers, labs and a variety of devices that both work as well as those that don't, and that's the Bluetooth engineering teams at Apple.

They haven't exactly taken the months since launch off for extended vacations; they are actively working these issues and are working with their internal teams and/or third party manufacturers to resolve these issues wherever possible.

It's a common factor but not necessarily the root cause, that's what I'm trying to get across.

If the 11 Pro is sending commands that the other devices are getting wrong, it's not necessarily the 11 Pro's fault.

However, when it comes to the Beats headphones, as Apple is responsible for both sides of that pairing, that they will have to fix the issue just the same as if the issue was with a pair of AirPods Pro.

I tried this method the other day. Bluetooth stayed connected for a day and a half before disconnecting once again this morning when I left for work. Every method and suggestion has been done repeatedly backwards and forwards on my end and the problem still persists. Glad it hasn't been just me and others have widely been having this same issue with not only iPhones, but Androids and Galaxies, and multiple other car makes and models that have BT capabilities.

At this point, it's a dead end and that we're all just going to have to accept the fact that this is an issue that's so microcosmic and the root of the cause is impossible to identify for anyone to come up with a resolution to the problem.

This is still an issue. My $1500 pro max does not hold its Bluetooth connection. And after a while of using the AirPods, they start going in and out. I can’t use them to talk on the phone. It disconnects from my Polk sound bars.

Hi, I have been following this thread for some time now and see a lot of people with the same issues. I also disconnected my phone and forgot bluetooth devices. removed the phone from my car and reconnected it. NO SUCCESS... :-(

What I find strange is that there seems to be an absolute silence from Apple? How do we know if and how they are working on this issue?? Is there a way to get an update from Apple?

Because bottomline, I bought an iPhone 11 Pro max and am not able to use it in my car on the carkit. Where my previous iPhone6 worked just fine...

Anyone who posts a comment on here that is negative towards Apple gets their reply removed. Clearly Apple have no interest in customer service or in dealing and fixing the issue.

Freedom of speech ? Yeh right....

Funny thing is that this is a widespread problem yet it should be the fourth test on the phone that Apple would be testing when they got the phone booting.

login to phone

test menu

test phone calls

test bt phone calls and music

don’t release phone to public since bt doesn’t work

but in apples case

release phone and cross fingers that no one will use bt