iPhone 11 on iOS 13 having Bluetooth connectivity issues

Thank you William! I think we ALL know by now that the issue resides on Apple’s side. By your logic, the issue would be almost ALL of the users devices, just stopped working post the latest IOS update. I don’t believe that’s the case.

I’ve asked you this before William and I’ll ask it again. Before you continue on your high horse telling us this is not Apple’s fault, why don’t you do what you’ve suggested and do a spectrum analysis of the Bluetooth frames and prove that the Layer 1 is respecting the standards and that the other device is not.

BUT you will just ignore this message as you have others because god forbid you listen to your own advice.

Thank you Lee!!👏🏾👏🏾👏🏾 I guess we should all contact the car makers, BT makers and everyone else to let them know that they need to fix our devices! Lexus, how dare you NOT work for me since Apple updated their software?!?! LG-you disappoint me by not working with Apple on their latest software update!!! Toyota, you KNEW that this latest update by Apple would cause BT issues and u failed me!!!

I’m sorry all.. Im not a rude person but I have had it with people who continue to say its not Apple. Again, I am loyal to Apple, so I don’t expect perfection, but the high prices we pay should not equate to even higher frustration!! 😡

Mylyn225 wrote:

I’m sorry all.. Im not a rude person but I have had it with people who continue to say its not Apple. Again, I am loyal to Apple, so I don’t expect perfection, but the high prices we pay should not equate to even higher frustration!! 😡

Then don't be surprised when these issues are never, ever fixed.

Once again, if an issue is Apple's fault, they will fix it if at all possible.

But if the fault lies in say the automotive head end, it won't, as seen by many Android users experiencing the exact same issues with newer Android phones like the Galaxy S10; I'm sure the forthcoming Galaxy S20 will also give their users many of the same difficulties iPhone 11 owners have seen.

So yes, when there are issues with iPhones and AirPods, obviously Apple should fix those issues.

With other devices, the fault isn't so clearly laid.

Lee_Adama wrote:

I’ve asked you this before William and I’ll ask it again. Before you continue on your high horse telling us this is not Apple’s fault, why don’t you do what you’ve suggested and do a spectrum analysis of the Bluetooth frames and prove that the Layer 1 is respecting the standards and that the other device is not.

Send me the equipment necessary and pay me for the time to do the debugging and I'd be happy to.

Do you have the equipment to prove that it is Apple's fault?

Guess who does have such equipment? Apple!

If you honestly believe Apple, having such equipment, can see the issue is their fault and yet do nothing about it, I can't imagine why you wouldn't just sell your device(s), cut your losses and call it a day.

So you mean that EarPods are badly developed. Right. So Apple should not be responsible of the issues made on development of Bluetooth stack on EarPods, a product made by... Apple. Maybe two Apple companies ?

matt31500 wrote:

So you mean that EarPods are badly developed. Right. So Apple should not be responsible of the issues made on development of Bluetooth stack on EarPods, a product made by... Apple. Maybe two Apple companies ?

You completely didn't read this, did you:

When Apple is at fault they release fixes as they can find and solve the issues. Certainly each new release of iOS 13 has fixed various issues with various devices.

I've stated numerous times before that when Apple devices have issues pairing with Apple headphones like AirPods, Apple obviously has to resolve that issue.

Certainly Apple also tests against their own devices; anyone who's even visited the store on the Infinite Loop campus or the new Apple Park visitor center knows that iPhones and AirPods are ubiquitous among their employees and certainly if the combo of new phone and AirPods never worked, the engineers would never hear the end of it in the hallways and cafeteria.

Interesting, Thanks for the scoop on Bluetooth 3 versus 5. I have issues with my daily driver being a 2013, and most likely an older Bluetooth version. Indeed Apple needs to understand that there are many loyal customers who don't run out and buy new devices or cars just because they don't consider anyone out there having older technology.

I wish it were as easy as old Bluetooth versus new Bluetooth. I have brand new Bluetooth 5.0 anker earbuds that can't hold a consistent connection unless they're less than a foot from my phone. I also have a 2018 Honda Accord with Bluetooth 5.0 with the same problem. Additionally I have a set of AirPods 1 which has Bluetooth 4.2 and they work flawlessly.

I know this isn't the case for everyone as I've seen people in this thread that have issues with AirPods... so I'm at a loss for what is going on.

(Phone version I'm using is iPhone XS Max)

William Kucharski wrote:

matt31500 wrote:

The fact is that Apple has decided to develop his own Bluetooth chip and that it’s a massive failure, as it faces compatibilities issues even with their own equipment... that was not the case with previous versions of iPhone of course.

That is not accurate; a simple Internet search reveals that the Wi-Fi/Bluetooth device in the iPhone 11 models is in fact an SoC from Wi-Fi/BT specialist Murata:

Tech Insights: Apple iPhone 11 Pro Max Teardown

I've never run into any iPhone 11 with a murata chip. Either I've beat the odds by a huge margin or the article is incorrect.

Me too! I thought it was one of my Bluetooth headphones sets I use regularly: but, IT’S NOT DISCRIMINATING! It’s now impossible to use them to have a phone conversation or dictate anything because it’s constantly disconnecting & reconnecting, when my phone’s right by my side!

This is soooo counter-productive for people & business!

Keep it up Apple! I’m about to learn how to operate under the Android system.

sdhowell56 wrote:

Keep it up Apple! I’m about to learn how to operate under the Android system.

That’s your call, but before you do so you might want to do a quick Internet search where you will find many new flagship Android phones are having similar issues.

For clarification...my truck is a bit older but I’ve never had issues with any of this until upgrading phones.

Hands free calling - Phone connects to Toyota Hands Free in nav unit.

Music/Streaming - phone connects using Vais Technology Bluetooth unit coupled to the nav.

the issue started the first week that I traded up to an iPhone 11. I thought it was my headset so I bought a new one. Same issue connecting and disconnecting repeatedly. Same issue in car and on a separate blue tooth speaker.

I brought it to the Apple store one month later in Oct 2019 and they told me that there was no known issue!!!!, and that I should bring my car to the dealership for them to update my 2018 Honda’s Bluetooth! I told them that the problem is on ANY Bluetooth device, they blew me off. So ******.

Good try! I went through the same process . Unless apple updates the software on the phone to fix this we are stuck with a phone we can’t enjoy

im thinking of switching to android

it Would be nice to listen to music and make calls over bt