iPhone 11 on iOS 13 having Bluetooth connectivity issues

I phone 11 pro is dropping bluetooth signal after about 5 min. I I'm on software 13.5.1, Is anyone else having these problems? Seems like this started in April when there was a software up-grade. There have been two more upgrades since then, and still problems exists.

I haven’t just issue with calls and playing music through Bluetooth and wired headphones at times get garbled .. have you tried factory resetting your device and before you restore it see if it still happens..

Yeah I tried it on lots of devices as well

the guys at the apple store reset everything and also gave me a new phone which also does the same thing

I haven't heard an issue wired though

during calls I have to ask for the person to repeat what they said lots of times

playing music it happens less often

I haven't seen the call drop in 5 minutes like the previous poster though

This iPhone 11 is a complete bust and they have a very loyal customer seriously considering an Android phone now! Way too many of us having the same Bluetooth issues (especially vehicle hands free systems) regardless of the year and make of the vehicle. Own the problem Apple and make this right and stop giving out "new" replacement phones with the same problem!

phi1514 wrote:

This iPhone 11 is a complete bust and they have a very loyal customer seriously considering an Android phone now! Way too many of us having the same Bluetooth issues (especially vehicle hands free systems) regardless of the year and make of the vehicle. Own the problem Apple and make this right and stop giving out "new" replacement phones with the same problem!

It's not a "complete bust" as there are literally millions of people using their phones daily with no issues.

The problem is when you are the one having the issue, you feel as if everyone is, and I get that.

Apple has many engineers working on BT issues, and they do as much as they can, but they can't have one of each device made to try it out.

In general, if they can reproduce it, they can fix it, if it's their problem; if it's say a bug in the car's software, all they can do is report it to the other party.

So if the iPhone can't pair with a UConnect system in a Jeep, Apple can fix it if it's their issue, otherwise all they can do is log a bug report with FCA.

No Chief...this thread is now 124 pages! How many people are having the issue and just have no idea that this thread exists? How many have gone by the Apple store only to get told that "your phone is fine" or "it's a problem with your car/truck"? I don't know how much Apple is paying you, but it is not going to change the opinion of folks on here dealing with a piece of junk phone that cost much more, but has much less functionality than the previous iPhone X.

So true - it’s just the most frustrating situation. Normally a problem can be solved by preserving but in this instance it’s just impossible to get a solution or admittance by Apple that the fault exists .. I’ve concluded that it’s such a massive problem that they just won’t admit the fault exists as their liability would be massive.

I've updated to 13.5.1 and I still am having connections issues. Usually drops off after a few minutes. I thought it was my car, but am now starting to think it's my new Iphone 11 pro. If anyone else has been having this problem, can you share any way to resolve this issue. Very frustrating to have a great nearly new car with lots of extras and no ability to use the phone hands-free anymore. It worked fine with the new phone for several months. It seems to me this issue started around April 2020 when there was an automatic software up-grade. My auto dealership has looked for a software up-grade for the vehicle but there is none. Since we all are not driving a lot any more with ( SIP) it took me a while to realize this was a problem. Any one with ideas....would be greatly appreciated.

I’m wondering how William can attempt to quantify this issue. Given the current state of the world, clearly this issue is not at the top of anyone’s list.

However, 99% of us on this thread are having the exact same issue with BT connectivity, so it must be an issue with the phone and/or software.

William, if your phone is working perfect, let’s swap phones? I will DM you and we can swap address send phones, means I can leave this thread and be a happy iPhone user listing to music and make calls when in my car with out interference... sound like a good deal? I bet not. There is no way all cars are broke. I doubt my car maker going to give me a 20 plate car as it’s not working... when it did with every other iPhone ... they changed the bluetooth technology and now it is dreadful and will never be fixed

SOLVED.

I went to the nearest Apple Store, I had already done all the tests they would do (the Genius Bar attendant said it) so he said "I'll replace your iPhone".

With the first iPhone I had dropped calls and the sound was lower and darker, but I couldn't know it as I couldn't compare with other iPhone 11 Pro Max.

No issues with car Bluetooth or Bluetooth earphone.

I've actually had two 11 Pro Maxes that have worked perfectly with Bluetooth; the first had a bad ring/silent switch and I swapped it out last year.

Not "all cars" are broken as many work perfectly.

Odds are it will be fixed someday when your auto maker gets around to an update.

Search the web for reports of Android BT difficulties with many of those same vehicles; they are plentiful.

Check your Dodge's VIN to see if there are applicable UConnect updates:

https://www.driveuconnect.com/support/software-update.html

There have been complaints about UConnect and BT devices for years, e.g.:

https://community.verizonwireless.com/t5/LG/Why-Can-t-I-Pair-My-Phone-With-My-Car-Anymorehttps://www.

https://www.dodgejourneyforum.com/topic/11086-uconnect-bluetooth-unable-to-pair/?tab=comments#comment-79924

Subaru has multiple issues and even a lawsuit filed against them for stereo (not just BT, but including BT) issues:

https://www.torquenews.com/1084/having-problems-subaru-starlink-what-owners-can-do

https://support.google.com/androidauto/thread/9371703?hl=en

Well, after reading what others are saying... I'm guessing it's not my 2017 Jag XE vehicle. Seems to be the i-phone 11 pro?

Seems like it worked well until a software update happened in early April. Any one else with ideas or suggestions would be greatly appreciated.

Rich Cunningham wrote:

I did check the VIN and there was an update that I applied. But I was also told that the most recent iPhone that was guaranteed 100% compatible was the iPhone 8.......

That definitely sounds like an issue with your automaker.

For the record, as both phones are Bluetooth 5.0-compliant, they should work the same with devices that have their BT stack implemented properly.

What they're telling you is an automaker can't be bothered to test their system with a phone that's one of the most popular in the world and that's been on the market for seven months now.