contacts no longer sync with BMW iDrive IOS13

I updated my iPhone 6s to IOS 13 and now my BMW iDrive can't access the contacts. Anyone know what's going on?

iPhone 6s

Posted on Sep 23, 2019 12:55 PM

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Posted on Oct 23, 2019 5:12 AM

Same issue here. I work for a BMW dealer as a Genius. 2018 640GT, iPhone XS; iOS 13.1.3. Contact loading is inconsistent when starting the vehicle. Temp workaround: Try going to Manage Mobile Devices>Disconnect (not delete) device; then “reconnect”. That seems to reload the contacts properly MOST of the time. iOS 13 caused it. Remains to be seen whether Apple will correct, or whether a BMW iDrive update will come along. IF you have a pre 2019 vehicle, (not iDrive 7) You can go to BMW.com/update to see if there’s a software update is available for your vehicle. So far, there’s nothing new that I see, however. iDrive 7 go to Apps>push the option button>update apps and services. But again, I don’t believe there’s a fix as of now. BTW, If you’re using Apple CarPlay, everything works fine.

57 replies

Oct 1, 2019 11:56 AM in response to grubbytech

Having the same issue. iPhone XR, I updated to iOS13.1.2 in the hope that it would work. Getting some contacts appearing but not all. Most of my contacts are on an MS Exchange account (work) and I can't put them on the phone directly. Is the issue that iOS is only letting iDrive read contacts on the phone and not All Contacts, despite clearly selecting 'All Contacts' in the bluetooth settings?


Its a really annoying problem and bad form from Apple for this not to work. We need a fix urgently!!!!

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contacts no longer sync with BMW iDrive IOS13

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