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contacts no longer sync with BMW iDrive IOS13

I updated my iPhone 6s to IOS 13 and now my BMW iDrive can't access the contacts. Anyone know what's going on?

iPhone 6s

Posted on Sep 23, 2019 12:55 PM

Reply
57 replies

Oct 23, 2019 5:12 AM in response to grubbytech

Same issue here. I work for a BMW dealer as a Genius. 2018 640GT, iPhone XS; iOS 13.1.3. Contact loading is inconsistent when starting the vehicle. Temp workaround: Try going to Manage Mobile Devices>Disconnect (not delete) device; then “reconnect”. That seems to reload the contacts properly MOST of the time. iOS 13 caused it. Remains to be seen whether Apple will correct, or whether a BMW iDrive update will come along. IF you have a pre 2019 vehicle, (not iDrive 7) You can go to BMW.com/update to see if there’s a software update is available for your vehicle. So far, there’s nothing new that I see, however. iDrive 7 go to Apps>push the option button>update apps and services. But again, I don’t believe there’s a fix as of now. BTW, If you’re using Apple CarPlay, everything works fine.

Nov 7, 2019 6:01 AM in response to geert16

If you haven’t already, see if there’s an update for your vehicle, at BMW.com/update. Follow the instructions to download the update onto a usb flash drive, then upload to the vehicle. Other than that, not sure what to suggest, other than maybe try pairing another iPhone with the vehicle to see if contacts will load using that other phone.

Jan 27, 2020 7:42 PM in response to shteef

Well initially I had that fault with my iPhone 10XHS . It got sorter with apples latest release. But on BMW if using phone with ignition on acc and using Bluetooth the cars battery goes flat in 5 Minutes. It’s happened more than once and had to get a booster. Battery when driving charges at 14.4 volts but with Bluetooth on and ignition off drops to 8 volts.

contacts no longer sync with BMW iDrive IOS13

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