Uninstalled Apps data use

Bump.

Any updates on this?

I have the same problem. Yesterday I totally nuked my phone and installed everything fresh - not even a restore from backup. And within minutes I was getting cellular data usage from an "uninstalled app." I'm already at 1gig in just 20 hours.

Not sure if this is related or not, but my "DNS Services" is using a ton of data as well. This should be very low given the size of a DNS lookup and it's already at almost 1MB in 20 hours.

I've been on WiFi almost the entire time too. I left the house for a bit this morning, but I'd say 90% of the time I've been on Wifi.

Any news on this problem?

FYI - There's another thread with the same issue and no solution - https://discussions.apple.com/thread/250698474

I have found some settings that might actually be helpful. Try the following:

• Remove home from Home App (don't know if this is needed, though)
• Then go to Settings -> <apple ID> -> iCloud and disable the following: Home, Health, Wallet, Game Center, Siri
• Bonus: go to Settings -> Mobile Data -> Mobile Data Options -> Voice & Data -> de-select VoLTE ON!

My results: Uninstalled Apps data consumption: 0.1kB for the last 4 hours, compared with cca 20MB per hour.

I don't know which of the iCloud settings made the trick. I would bet on Home App & Health considering other post on the Internet. I consumed already too much data to Uninstalled Apps this month to make more test.

Note that all these apps had Mobile Data turned OFF already (as well as WiFI assist, iCloud Drive, Files, Settings, Music, Photos).

Good luck!

Hi, did you find any solution? This issue is totally leaching data from my data plan. I have 3 GB per month, and 500MB I lost within one day only due to this issue. For my personal use was used only 40 MB.

Hi guys I have an update. During last weekend I made recovery of iOS 13 and it looks that it works. Uninstalled apps took only 15 MB from that time. And as the bonus - battery life of iPhone has been extended.

I have been having this issue as well and have been working with Apple for three weeks now. My phone has blown through 19 gig of data of which 70% has been uninstalled apps, with the phone being replaced, and nothing being installed or uninstalled on the phone. This has been going on the past three weeks with no resolution. (And it sucks since I am on an 8gig plan) About to goto TMobile and sign up for an unlimited plan until this issue gets resolved.

I reset yesterday to coincide with my Verizon billing period.

Total use is 4.3 MB and uninstalled apps is 197 KB.

I know they are not large amounts but I do not have unlimited plan and IT SHOULD BE ZERO

When your phone is locked Wi-Fi is turned off to conserve battery, unless the phone is plugged in. So when locked it is not connected to Wi-Fi, and any data usage will be cellular data unless it was plugged in the whole time.

13.2.2 is definitely not a universal fix. I’m running this version and this month I’m up to 21mb. Without having uninstalled anything in months. This is about 5% of my total data usage. Seems small but if you are on a limited plan, every little bit counts.

13.2.3 Might be the fix.

I have had no increase in usage by uninstalled apps since I updated.

I have not used much data since then as I am mostly on wifi but it looks like this may be it

I will update if it changes

I am having the same issue on all three iPhones in my family - both personal and work phones. I have upgraded to 13.2.3. On my work phone, uninstalled apps went through 1.6 GB data in less than one day where I had a wifi connection. I had to turn off cellular data on my personal phones as I was running out of data.

I got a newly set up from scratch iPhone SE from work on Friday last week. It too has this same issue and has used 5 mb of data in the uninstalled apps category. I have never uninstalled anything on this device. IT had wiped it completely and set it up as new before it was given to me to complete setup with my AppleID.

Both of my affected phones use D-Telekom for the service provider. This is not likely a carrier issue.

Same issue here.

3 x family iPhones - 6s, 7 & 8. All on 13.2.3

My wife and daughter have both used there 5gb allowance this month. Which is unprecedented. If I switch off wifi and reset statistics, then I see around 500kb of Uninstalled Apps data usage in 10 minutes.

This is killing both our data plans and battery life.

I myself have gone through 4GBs of cellular data under ‘Uninstalled apps’ since Dec 2nd, today is the 6th. I opened a case with Apple on Dec 4th where they took 3 different logs from my phone. Doing a cellular reset with them has got it over 600MB in 2 days. I’ve already added another 3GBs of data onto my account to avoid overage charges. My husband has had the same issue, our other devices are running rampant on cellular data under this unknown item. I’m on 13.2.3 and he is 13.1.3. Crazy!

I have virgin 10GB plan. I’ve never even come close to using that until last month when I exceeded it. 80% on uninstalled apps! Apple is clueless and not helpful at all. Been into store and on phone with support number of times all with no solution. I’ve tried everything they suggested to no avail. Finally upgraded from my 8 to new iPhone 11. Thought I had solved my problem by getting new phone....was sadly wrong....still blowing thru data in uninstalled apps....up to 210 MB today alone which is over 1/2 my total usage. This is a brand new phone....nothing ever uninstalled! WTH is going on and when is Apple going to address this issue and stop telling me I’m the only one they’ve heard of to have this problem?

I am currently working with customer support on this issue. They have escalated to the engineers. Customer support recommended upgrading to iOS 13.3. After the upgrade, uninstalled apps is no longer the issue. Now the problem in my case is System Services. In the two days after resetting cellular date usage statistics, I have 416 MB of total cellular data use of which 264 MB comes from System Services (within that folder, 161 MB are from Documents and Sync and 75 MB are from General). The problem seems to have been renamed as most of my data is coming from theses two areas. I am definitely burning through data at a faster rate than I have ever done before without changing my cellphone usage. If anything, I have been trying to use less. This is still an open case with customer support. They have not yet come up with a solution.