Uninstalled Apps data use

Hello,

I noticed I have uninstalled data usage under cellular usage. I’ve read that it’s the data that the apps I deleted used, and that it should be cleared if I were to reset the statistics.


However, I reset my statistics, and I hadn’t deleted any apps after that until now. However, again, the uninstalled apps are showing on my data usage .... with like 90mb. Why is this happening?


iPhone 8 Plus

Posted on Sep 23, 2019 1:30 PM

Reply
58 replies

Jan 6, 2020 11:18 AM in response to adi226

Bump.


Any updates on this?


I have the same problem. Yesterday I totally nuked my phone and installed everything fresh - not even a restore from backup. And within minutes I was getting cellular data usage from an "uninstalled app." I'm already at 1gig in just 20 hours.


Not sure if this is related or not, but my "DNS Services" is using a ton of data as well. This should be very low given the size of a DNS lookup and it's already at almost 1MB in 20 hours.


I've been on WiFi almost the entire time too. I left the house for a bit this morning, but I'd say 90% of the time I've been on Wifi.


Any news on this problem?


FYI - There's another thread with the same issue and no solution - https://discussions.apple.com/thread/250698474



Jan 6, 2020 7:10 PM in response to JHP392093

I’m still experiencing this and it has been almost 5 weeks having an open issue with Apple. Currently sitting at 79MB under Uninstalled Apps since Dec 20th which is a huge decrease to the 4.5 GB used in 1 week when this was first an extreme issue. The support person has me updated every so often after logs were taken, to indicate that no update is available from Apple engineering. Next follow up call is scheduled for Jan 14th. I’m expecting that the update will be that there is no update. 👎🏻

Feb 4, 2020 7:32 AM in response to MDBunnie

Same....I’ve been working with Apple support since beginning of December! My case has been “escalated “ in priority to engineers several times. Guess what...huge surprise....no answers/solutions. The latest I heard was “in cases like these, usually you just have to wait for the next update.” This was right before I updated to 13.3.1. Another big shock....that did NOT fix the issue. I’m not leaking as much data as I previously was in uninstalled apps, however, it is still going up......with nothing installed, uninstalled, etc! In the mean time while waiting for this to be fixed before upgrading to iPhone 11, my trade in value for my 8 has decreased significantly. Was told by Apple to wait and now they will not honor original trade in value or offer any kind of compensation. To say I’m beyond frustrated with Apple is a huge understatement!

Mar 26, 2020 6:12 PM in response to MDBunnie

MDBunnie wrote:

I’ve written back to support showing them what happened. Now I wait.


I refuse to install this update, it is yet another lemon update from Apple. iOS 13 has been a disaster. If you want a good, unbiased opinion before installing any of these so-called "updates" to see what they seldom ever fix and so often break, go to Forbes:


"Apple iOS 13.4 Is Causing Serious iPhone Problems"


https://www.forbes.com/sites/gordonkelly/2020/03/26/apple-ios-13-4-cellular-data-security-iphone-11-pro-max-upgrade/#169ff872f750

Mar 27, 2020 11:05 AM in response to raymondpw

This is shameful, we need our phones more now than ever before in our lives with all that is going on in the world and this is what Apple gives us. I am a senior citizen, I've been an Apple product user for 30 years. For the first time since the late 90s and very early 00s, I am embarrassed to tell people I use Apple products. I can't go out and upgrade to a Samsung right now considering the circumstances but if and when this coronavirus pandemic settles, I will not purchase another iPhone.

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Uninstalled Apps data use

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