Uninstalled Apps data use

Hi, did you find any solution? This issue is totally leaching data from my data plan. I have 3 GB per month, and 500MB I lost within one day only due to this issue. For my personal use was used only 40 MB.

I reset yesterday to coincide with my Verizon billing period.

Total use is 4.3 MB and uninstalled apps is 197 KB.

I know they are not large amounts but I do not have unlimited plan and IT SHOULD BE ZERO

When your phone is locked Wi-Fi is turned off to conserve battery, unless the phone is plugged in. So when locked it is not connected to Wi-Fi, and any data usage will be cellular data unless it was plugged in the whole time.

13.2.2 is definitely not a universal fix. I’m running this version and this month I’m up to 21mb. Without having uninstalled anything in months. This is about 5% of my total data usage. Seems small but if you are on a limited plan, every little bit counts.

I am having the same issue on all three iPhones in my family - both personal and work phones. I have upgraded to 13.2.3. On my work phone, uninstalled apps went through 1.6 GB data in less than one day where I had a wifi connection. I had to turn off cellular data on my personal phones as I was running out of data.

I got a newly set up from scratch iPhone SE from work on Friday last week. It too has this same issue and has used 5 mb of data in the uninstalled apps category. I have never uninstalled anything on this device. IT had wiped it completely and set it up as new before it was given to me to complete setup with my AppleID.

Both of my affected phones use D-Telekom for the service provider. This is not likely a carrier issue.

I have virgin 10GB plan. I’ve never even come close to using that until last month when I exceeded it. 80% on uninstalled apps! Apple is clueless and not helpful at all. Been into store and on phone with support number of times all with no solution. I’ve tried everything they suggested to no avail. Finally upgraded from my 8 to new iPhone 11. Thought I had solved my problem by getting new phone....was sadly wrong....still blowing thru data in uninstalled apps....up to 210 MB today alone which is over 1/2 my total usage. This is a brand new phone....nothing ever uninstalled! WTH is going on and when is Apple going to address this issue and stop telling me I’m the only one they’ve heard of to have this problem?

Interesting...i just looked again at mine....my software is up to date at 13.3. Still looks as if most my data coming from from uninstalled apps. Now I just got phone yesterday....my numbers are current period 511, uninstalled apps 210, system services 113MB. This is iPhone 11. On my 8 I was blowing thru several GB every few days in uninstalled apps. I’m so confused as to why some of us are having this extremely frustrating issue and others aren’t. If anyone, gets any help at all with Apple, I’d love to know how to fix this. As of yet, Apple support has been zero help to me.

Wow....same here....i actually disabled as much Siri stuff as phone would allow! I never use Siri anyway, but noticed the same....that was a high percentage of my battery use. I had iPhone 8 and did everything apple support suggested (have spent hours on phone with them as well as in store visits). No solutions! Upgraded to iPhone 11.....same issues with new phone, new SIM card, and set up brand new not using backup. Ended up returning new phone. Back to iPhone 8. Once again, did factory reset.....added no apps whatsoever....guess what....uninstalled apps still using my data! WTH! When is apple going to recognize this is a problem and fix it! I was told my case would be sent to engineers; however, they ran diagnostic and told me my phone was “just fine” so they will not send onto engineers. Have to to say I’m extremely disappointed with Apple at this point!

Has anyone heard any more on this?

my wife and I had been having the same problems being described here.

iPhone XS and 8, both on iOS 13.3.

I have been though diagnostics with someone from Apple, and it’s been sent to engineers over a week ago, but not heard anything back as of yet.

Bump.

Any updates on this?

I have the same problem. Yesterday I totally nuked my phone and installed everything fresh - not even a restore from backup. And within minutes I was getting cellular data usage from an "uninstalled app." I'm already at 1gig in just 20 hours.

Not sure if this is related or not, but my "DNS Services" is using a ton of data as well. This should be very low given the size of a DNS lookup and it's already at almost 1MB in 20 hours.

I've been on WiFi almost the entire time too. I left the house for a bit this morning, but I'd say 90% of the time I've been on Wifi.

Any news on this problem?

FYI - There's another thread with the same issue and no solution - https://discussions.apple.com/thread/250698474

I’m still experiencing this and it has been almost 5 weeks having an open issue with Apple. Currently sitting at 79MB under Uninstalled Apps since Dec 20th which is a huge decrease to the 4.5 GB used in 1 week when this was first an extreme issue. The support person has me updated every so often after logs were taken, to indicate that no update is available from Apple engineering. Next follow up call is scheduled for Jan 14th. I’m expecting that the update will be that there is no update. 👎🏻

Interesting. I did temporarily remove my wife's account from our homekit about a month ago. Had her back on within the same day, but that would fit with that hypothesis. But it sounds like it doesn't explain your situation.

Same....I’ve been working with Apple support since beginning of December! My case has been “escalated “ in priority to engineers several times. Guess what...huge surprise....no answers/solutions. The latest I heard was “in cases like these, usually you just have to wait for the next update.” This was right before I updated to 13.3.1. Another big shock....that did NOT fix the issue. I’m not leaking as much data as I previously was in uninstalled apps, however, it is still going up......with nothing installed, uninstalled, etc! In the mean time while waiting for this to be fixed before upgrading to iPhone 11, my trade in value for my 8 has decreased significantly. Was told by Apple to wait and now they will not honor original trade in value or offer any kind of compensation. To say I’m beyond frustrated with Apple is a huge understatement!

My issue, which was a high use case of over 6GBs in a matter of days in early December, I’ve not heard back for over a month on the issue. Usage has dramatically improved but I’m still waiting for a reply from Apple Support.