Uninstalled Apps data use

iOS 13.4 appears to have solved the Uninstalled Apps problem on 4 iPhones in my household. I would definitely recommend upgrading.

I have found some settings that might actually be helpful. Try the following:

• Remove home from Home App (don't know if this is needed, though)
• Then go to Settings -> <apple ID> -> iCloud and disable the following: Home, Health, Wallet, Game Center, Siri
• Bonus: go to Settings -> Mobile Data -> Mobile Data Options -> Voice & Data -> de-select VoLTE ON!

My results: Uninstalled Apps data consumption: 0.1kB for the last 4 hours, compared with cca 20MB per hour.

I don't know which of the iCloud settings made the trick. I would bet on Home App & Health considering other post on the Internet. I consumed already too much data to Uninstalled Apps this month to make more test.

Note that all these apps had Mobile Data turned OFF already (as well as WiFI assist, iCloud Drive, Files, Settings, Music, Photos).

Good luck!

13.2.3 Might be the fix.

I have had no increase in usage by uninstalled apps since I updated.

I have not used much data since then as I am mostly on wifi but it looks like this may be it

I will update if it changes

I am currently working with customer support on this issue. They have escalated to the engineers. Customer support recommended upgrading to iOS 13.3. After the upgrade, uninstalled apps is no longer the issue. Now the problem in my case is System Services. In the two days after resetting cellular date usage statistics, I have 416 MB of total cellular data use of which 264 MB comes from System Services (within that folder, 161 MB are from Documents and Sync and 75 MB are from General). The problem seems to have been renamed as most of my data is coming from theses two areas. I am definitely burning through data at a faster rate than I have ever done before without changing my cellphone usage. If anything, I have been trying to use less. This is still an open case with customer support. They have not yet come up with a solution.

The latest update 13.2.2 seems to have fixed the issue for me. Data usage hasn’t increased since.

Hi guys I have an update. During last weekend I made recovery of iOS 13 and it looks that it works. Uninstalled apps took only 15 MB from that time. And as the bonus - battery life of iPhone has been extended.

I have been having the same issue and I've read both threads. I tried many of the suggestions lists without luck.

The last thing I did was toggling wifi assist ON and then back OFF. Same for iCloud Drive. Toggle On then OFF. These have always been off.

My data usage has gone from 10 mb per minute to 10k per minute. So far this new lower rate of data usage has held for about 10 minutes. I am posting here just in case anyone else is looking for something else to try.

I have been having this issue as well and have been working with Apple for three weeks now. My phone has blown through 19 gig of data of which 70% has been uninstalled apps, with the phone being replaced, and nothing being installed or uninstalled on the phone. This has been going on the past three weeks with no resolution. (And it sucks since I am on an 8gig plan) About to goto TMobile and sign up for an unlimited plan until this issue gets resolved.

I myself have gone through 4GBs of cellular data under ‘Uninstalled apps’ since Dec 2nd, today is the 6th. I opened a case with Apple on Dec 4th where they took 3 different logs from my phone. Doing a cellular reset with them has got it over 600MB in 2 days. I’ve already added another 3GBs of data onto my account to avoid overage charges. My husband has had the same issue, our other devices are running rampant on cellular data under this unknown item. I’m on 13.2.3 and he is 13.1.3. Crazy!

I’ve had back and forth with Apple support and 13.3 seems to have made things better as I haven’t gone through data like last week. Apparently there is some information that support wants to share with me, but we haven’t been able to cross paths since Thursday. System services is definitely using way more than it should.

Well, if you've got Apple support on it, not sure what else can be done. But just for info.... I read some other threads and people were guessing that it had someting to do with homekit and/or home app. There's a thread in the German Apple discussion pages that talks extensively about this. So this morning I totally deleted the home app on my phone, then rebooted the phone, then reset the cellular data counter and after an hour my "uninstalled apps" were at 3.4MB. Long story short (too late), it's not a homekit/home app issue.

Please let us know if/when you find anything out.

Thanks.

Home Kit was an option about the usage with support, but may have been ruled out. The issue Apple support mentioned was surrounding Home Kit where a user was recently removed. My status was never changed in Home Kit - added once and never removed.

I have another device that I wiped out and started from scratch where I did not remove any apps, and only installed 1 where I started to see Uninstalled Apps using data again.

I’ll keep this post updated with anything new from Apple.

Over the last month, my updates from Apple Support was...drum roll...No update available yet from the Apple Engineering team.

My newest email update was to install 13.3.1 (which I did Feb 2nd) and reset my Cellular Data usage. Currently sitting at 308KB in under 48 hours. A huge difference from my 4GBs in 72 hours in December, but still creeping up.

after doing the update, I have co tasted Apple Support via my email thread with them to ask when they’d like to speak next since doing the update. Waiting on a reply.

I have not installed or uninstalled any apps in about 6 months. From Jan 10th to Feb 2nd, I had used 485MB of data under Uninstalled Apps with no change to my cell phone usage pattern. Some of the suggestions may work for others, but I use some of the suggested apps regular my (ie Wallet). I hope it can work for some, but with no change to my apps, this is a ridiculous amount of time (and data) for Apple to not know what is happening.

I will say that this issue seems to have improved dramatically (though not completely eliminated) with the latest public beta for iOS 13.4. I have been running public beta 5 since the middle of this week and I reset my data usage to test if this beta finally fixed this issue. Total cellular data usage 475 mB. Data usage from uninstalled apps 545 kB. Much better, but not completely solved.

I was called by Apple Support today and asked to download 13.4 as they indicated there is a fix In this version. They will then call back on Saturday for a follow up.

What I noticed is that my Cellular Usage section went from less than 1 GB used since March 10th, rose to 90GB. Being shocked, I checked the reset statistics and it showed a date from 4 years ago!

I’ve written back to support showing them what happened. Now I wait.