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genevieve284 Author

Level 1

4 points

None of my books are downloading from the cloud. I have forced a restart, delete books, and reset my iPad. What is my next option?

None of my books are downloading from the cloud. I have forced several restarts, deleted books and reset the IPad. And nothing works. This issue is only taking place one one device. The others work fine. What is my next option?

Posted on Sep 24, 2019 8:45 AM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Sep 24, 2019 9:15 AM

Hello,

I suggest that you reach out to Apple for assistance.

Contact AppleCare

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None of my books are downloading from the cloud. I have forced a restart, delete books, and reset my iPad. What is my next option?

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