Blank Email Cannot be Deleted

Make sure you know your password for your mail account that is giving you this trouble.

Settings> Accounts> select the problematic account and delete it.

Wait a few seconds.

Add the account back. Problem solved.

There is no need to delete the mail app.

a friend told me to go to settings, mail and delete account. Make sure you know the password for your emails. Wait a little while and go back and add back emails. This did fix my emails. You would think they you post how to fix since it is impacting so many. Google how delete and re-add emails on iPhone. Plus know what type iPhone mine was 6S Plus.

So i went to settings on the offending account and switched mail off - then back on and all blanks were gone. See if that works for you.

Hey I’ve found a fix for this

it used to occur years ago, and being sad I remember how to fix it.

forget about the settings

go to the home screen and hold down the Mail App icon until you get either the squiggle or options on later phones.

delete the app. Confirm.

go to App Store and redownload

whwn you open the App it will want you to go to mail account setup again, however don’t bother it’s likely your account is just switched off in Mail settings.

Go to settings and switch on the account by enabling your mail button in the saved mail accounts.

go back to the Homescreen and open the app, this refreshes the sync.

Solved!

See if there is any change in Mail app when in "Settings > Mail" you change settings under "Threading" menu. For instance, try to turn off options such as "Organise by Thread" or "Complete Threads".

I had the same issue; I installed the latest update 13.2 today and it fixed it for me.

I managed to delete them by finding the offending account - in my case it was "Live"

Go to Setting

Select Passwords & Accounts

Select "Live" in Accounts

Toggle the switch to turn it off

Then I checked mail and the blank emails were gone. I then went back to Accounts and turned "Live" back on. Blank emails were still gone.

Thanks! Deleting the app worked!

This worked for me (for now).

I switched off Complete threads.

We’ll see!

Since the last update and previous update in November 2019 which created the problem of blank emails and headings this has not been rectified and is causing real problems.Also emails which can be seen and when going into edit to move the email to a file by clicking move does not show the file name automatically as it used to. So it all has be done manually by finding the file which is laborious taking ages for each email coming in. Also it takes longer to write emails as it auto corrects spelt words to misspelt words and doubles up words.Also when using the keyboard and choosing a letter numbers come up. It really is frustrating.

I have had the same problem. I deleted my email account & re-installed several times, I updated to 13.2.3 & it fixed it initially. today I was back to the blank spaces and blue dots, making it look like the email is unread. It only happens on my one email account (msn) I have 3 other email accounts that are fine! I am afraid to delete the app... will I have to re-enter all 4 of my emails? This is so frustrating!

I have the same problem too. It’s only happened since the last update. Like others, I have several email accounts but it only seems to happen with Yahoo mail. I have tried deleting my yahoo account then reinstating it, which works for a while, then it goes back to how it was. I’ve tried deleting then re downloading the mail app, which didn’t help at all. It’s driving me mad! I keep worrying I’ve missed out on an important email. Please Apple, fix this problem!

I have the same issue. Today I was looking at the blank emails and then they were deleted without me taking any action. Similar to an automatic refresh. The email account is an AT&T/Yahoo IMAP account on an iPhone 11 with latest IOS Version.

Then your not on 13.3

I have the same problem on my iPhone 8 iOS 13.1.3 and earlier iOS 13 versions. it is only occurring on my IMAP email account. I have deleted and reinstalled the email IMAP account. Did not help! See screenshot. Apple Support did not offer a solution.