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User profile for user: S1789s
S1789s Author
User level: Level 1
5 points

Lost photos

I updated my iPhone 8 to the new iOS 13 and lost all my photos. They haven’t downloaded and it’s been hours since I’ve got the update. What do I do to get all my photos back?

iPhone 8

Posted on Sep 24, 2019 10:56 AM

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User profile for user: Joseph_S.
Joseph_S.
User level: Community Specialist

Sep 26, 2019 9:28 AM in response to S1789s

Hello and welcome to Apple Support Communities, S1789s.


If I understand your post correctly, you are missing photos after updating your iPhone. I understand how important your photos are to you. I’d like to help.


Follow the steps in this article:


Get help with missing photos


Let us know if that resolves this issue for you. 


Thanks for using the Apple Support Communities. Take care.

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Lost photos

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